Note: This review is relevant to female guests only.
This was my first experience in a capsule hotel and it exceeded my expectations. I booked this place because I wanted to experience living in a capsule hotel and not for economy. I stayed for more than 5 days. My initial doubts about this place regarding cleanliness and comfort were unwarranted. At the time, I shared the female room with no more than 5 other female guests so it was rather quiet. They were all very co-operative and considerate particularly during the late evenings. I was aware that the capsules were not perfectly insulated from noise and light. However, the former did not seem to have any effect on me as I slept so deeply I dreamed for several nights (In fact, I brought ear plugs but never used them) and the latter can be easily resolved by draping the blanket over the shade. The hotel provided many amenities including clothes hangers, bathroom towels, shampoo and soap etc. such that it rivaled an ordinary business hotel. Contrary to what I read from other reviews, there is a shower inside the dormitory which was kept very clean every day and I did not use the nearby spa as suggested. There is a communal living room on the floor and at the reception providing reading materials, nearby restaurant information, tourist information and water/tea/coffee free of charge. The staff were very helpful and were able to communicate effectively in english, mandarin and japanese.
Bottom Line: Exceeded expectations.