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The Chiang Mai Old Town

5.0 star property
Family-friendly 5-star hotel near Chiang Mai Zoo

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for The Chiang Mai Old Town

Exterior
Outdoor pool
Outdoor banquet area
Couples treatment rooms, aromatherapy, Thai massages, sports massages
Breakfast, lunch, dinner served; Italian cuisine, garden views

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Gym
    Gym
  • Parking included
    Parking included

Explore the area

Map
184 Ratchamanka Road, Phra Sing, Chiang Mai, 50200
  • Wat Phra Singh
    5 min walk
  • Chiang Mai University
    7 min walk
  • Maharaj Nakorn Chiang Mai Hospital
    11 min walk
  • Chiang Mai (CNX-Chiang Mai Intl.)
    14 min drive

Room options

View all photos for The Heritage House Suite with Balcony

The Heritage House Suite with Balcony

The Heritage House Suite with Balcony

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for The Heritage House Junior Suite

The Heritage House Junior Suite

The Heritage House Junior Suite

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe with Bathtub (King Bed or Twin Bed)

Extra beds

Deluxe with Bathtub (King Bed or Twin Bed)

  • 50 sq m
  • Sleeps 4
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Deluxe Room (King Bed)

Minibar, in-room safe, desk, blackout drapes

Deluxe Room (King Bed)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room (King Bed or Twin Bed)

Deluxe Room (King Bed or Twin Bed)

Deluxe Room (King Bed or Twin Bed)

  • 50 sq m
  • Sleeps 4
  • 2 Large Twin Beds OR 1 King Bed

Similar properties

Exterior
InterContinental Chiang Mai The Mae Ping, an IHG Hotel
Pool
Spa
Kids pool
Parking included
4.8 out of 5, Exceptional, (87)
The price is CA $228
per night
CA $270 total
includes taxes & fees
17 Oct - 18 Oct
InterContinental Chiang Mai The Mae Ping, an IHG Hotel

About the area

Chiang Mai

Heart of Chiang Mai.Within a 10-minute walk of this Old City hotel, you'll find Wat Phra Singh and Chiang Mai University. Pratat Chedi Luang Temple and Tha Phae Gate are also within 2 miles (3 km).

What's nearby

  • Wat Phra Singh - 5 min walk
  • Nimman Road - 3 min drive
  • Tha Phae Gate - 3 min drive
  • Chiang Mai Night Bazaar - 6 min drive
  • Warorot Market - 6 min drive

Getting around

  • Chiang Mai Railway Station - 17 min drive
  • Chiang Mai Intl. Airport (CNX) - 14 min drive

Restaurants

  • ‪กาแฟหวานน้อย & Kedtawa Backpacker - ‬1 min walk
  • ‪Great Shot Bar CNX เชียงใหม่ - ‬1 min walk
  • ‪Sun Rays - Breakfast & Brunch - ‬4 min walk
  • ‪Makkha Health And Spa - ‬4 min walk
  • ‪The Vorra Bistro - ‬1 min walk

About this property

The Chiang Mai Old Town

Family-friendly 5-star hotel near Chiang Mai Zoo
The Chiang Mai Old Town offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

Spa services, a terrace, and gift shops/newsstands are also featured at the luxury The Chiang Mai Old Town. An airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 5-star Chiang Mai hotel is smoke free.

  • 30 guestrooms or units
  • Manager's reception (free)
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Chiang Mai Old Town offers 30 air-conditioned accommodations with MP3 docking stations and minibars. Smart televisions come with premium satellite channels. Refrigerators and espresso makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Chiang Mai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 5 treatment rooms including rooms for couples. Services include sports massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Thai

Property amenities

Family friendly

  • Free cribs/infant beds
  • Highchair
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options
  • Free offsite parking
  • Street parking available
  • Roundtrip airport shuttle (surcharge) from 6:00 AM - 5:30 AM
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:30 AM: THB 500 for adults and THB 500 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

Room amenities

Entertainment

  • MP3 dock
  • Premium channels
  • Satellite channels
  • Smart TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Free local calls
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 800.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately THB 500 for adults and THB 500 for children
  • Airport shuttle fee: THB 400 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: THB 400 (one-way), (up to 18 years old)
  • Rollaway bed fee: THB 800.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Chiang Mai Old Town Hotel
Chiang Mai Old Town
The Chiang Mai Old Town Hotel
The Chiang Mai Old Town SHA Plus
The Chiang Mai Old Town Chiang Mai
The Chiang Mai Old Town SHA Extra Plus
The Chiang Mai Old Town Hotel Chiang Mai

The Chiang Mai Old Town Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 132 out of 179 reviews" "
Rating 8 - Good. 35 out of 179 reviews" "
Rating 6 - Okay. 6 out of 179 reviews" "
Rating 4 - Poor. 4 out of 179 reviews" "
Rating 2 - Terrible. 2 out of 179 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

tom

Stayed 3 nights in Jul 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. What a great location. Made me feel like Mr miyagi from karate kid would walk out any minute. Amazing service. Great spacious rooms. Staff was very helpful and friendly. Breakfast was included in my package and was excellent. They made you feel special. We wanted to go to the night bazaar and a staff member drove us there. Snack and drinks in the lobby. 5 star service. Would absolutely recommend and will come back. Thank you for making Chiang Mai an amazing experience.
Stayed 2 nights in Jul 2024

6/10 Okay

Rhobin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and the property was cozy. Was welcomed with a drink. There was this annoying dog barking late at night for the two nights during our stay. Moreover, I experienced terrible night terrors two nights in a row and I am pretty sure it has something to do with the place. If you don’t mind experiencing this, the stay was otherwise comfortable.
Stayed 2 nights in Jun 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The women who checked us in and out was the absolute best. Please extend my warmest gratitude to her. I’m sorry I can’t recall her name. We checked in around seven and checked out around seven pm. The restaurant and food were amazing. The bar staff was so friendly. Our room was the best we have stayed at in Thailand. Just perfect. Last but certainly not least we had a driver who drove us on a couple of errands. I cannot recall his name either, but he was so incredibly kind and courteous. Thank you so much for having us and I can’t wait to return.
Stayed 1 night in Jun 2024

10/10 Excellent

ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Authentic boutique hotel, converted from colonial house, walking distance from all amenities of central old town, but also a haven or calm, bedrooms very well equipped, wonderful beds and bedding, and tastefully furnished, staff were courteous, knowledgeable and professional.
Stayed 4 nights in May 2024

10/10 Excellent

David

Stayed 3 nights in May 2024

10/10 Excellent

Braden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I loved our stay here! The staff is seriously phenomenal. Right when you arrive, they make you feel welcomed and continued to be such lovely people throughout our stay. Our room was really nice and clean. We got the breakfast included and it was really good with a variety of options. The outdoor bar was fantastic and fun and they make amazing coffee!
Stayed 4 nights in May 2024

10/10 Excellent

richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay we enjoyed the hotel. Kinda noisy but very comfortable staff was very nice and friendly and helpful making dinner suggestions. Breakfast was very good. Highly recommend this property
Stayed 4 nights in May 2024

8/10 Good

Kacper

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Sean, surrey

Stayed 3 nights in Apr 2024

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff and large lean room in a good location for sightseeing
Stayed 4 nights in Mar 2024

10/10 Excellent

Lance Real Estate CC

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Lance Real Estate CC

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Akash

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Nice room. Relaxing pool area.
Stayed 4 nights in Feb 2024

10/10 Excellent

Moustafa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay with beautiful rooms, really friendly and attentive staff and good breakfast
Stayed 4 nights in Jan 2024

8/10 Good

jack

Stayed 4 nights in Dec 2023

10/10 Excellent

MICHAEL STEPHAN DE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The coffee and breakfast was amazing. The staff was exceptional and kind, they would speak with the local drivers to make sure i got where i needed to go. The bed was super comfortable. Our first time in Chiang Mai and would absolutely recommend staying here.
Stayed 1 night in Feb 2024

10/10 Excellent

MICHAEL STEPHAN DE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. It was our first time in Chaing Mai and the staff was helpful they would talk with the grab drivers to ensure we got where we needed to go. They explained the local area to us. Very attentive. The rooms were clean, the bed was very comfortable, and thw shower was hot and had pressure. The location is just outside of all the hussle and bussle but close enought to walk. Get the breakfast it was very filling with a large variety.

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, comfortable rooms
Stayed 6 nights in Jan 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extremely helpful, responsive and friendly. They made our stay much more enjoyable.
Stayed 5 nights in Jan 2024

4/10 Poor

Charlotte

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Flooring throughout is terrible and needs replaced. Spa showers don’t drain / pools water. Location is terrible if you want to leave the property and sight-see on foot, get food or beverages. Would’ve been nice to know the property backs up to the ghetto and a dog shelter and or daycare with about 20 dogs that barked constantly. The restaurant on site is decent at best but is priced fair. It got uncomfortable when I asked for a lemon honey tea (listed on their menu) and they brought me a black tea. I could tell the bar staff was talking about me, giggling and looking my way repeatedly. I’m not fluent in Thai but I could pick up on some words. I won’t return.
Stayed 1 night in Jan 2024

10/10 Excellent

Jieying

Stayed 3 nights in Jan 2024

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

PATRICK

Travelled with partner
Liked: Cleanliness, staff & service
The staff is the main reason for staying here, they were excellent and did what they could to make the stay enjoyable. The room itself was okay at best, with very little natural light due to tiny windows and there was a balcony with a single chair (yes it was a tiny balcony!). Coffee and tea in the room but you only get a single coffee capsule per day unless you ask daily for more. Food in the restaurant was basic, for the price and quality there are much better options in town. Breakfast options were limited but acceptable.
Stayed 9 nights in Dec 2023