Ratings based on 912 Guest Reviews

Hear it directly from our travellers
4.3 out of 5
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller from Mission Viejo

This traveller left a rating score only Posted Dec. 11, 2024
3 out of 5
by A traveller

Posted Sep. 19, 2024 on Expedia
Great location. Karen was the most accommodating and helpful employee Pilothouse restaurant was disorganized and understaffed.
3 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 17, 2024 on Hotels
4 out of 5
by A traveller from JEFFERSON CITY

Posted Sep. 16, 2024
Unique property right in the heart of OLD TOWN
3 out of 5
by A traveller

Posted Sep. 16, 2024 on Hotels
Chemical cleaning smell throughout the property so strong I had to wrap my face in a towel to be able to sleep. Windows don’t open, so no way to air out the room. The city side rooms are at the sidewalk level, so little privacy. Bathroom walls with what appears to be blood and mold. Rooms are tiny. The photos in their listing are not accurate. The whole place is the riverboat. There is not a separate hotel. I have photos and the app isn’t letting me upload them. I offered to send them to management and received no response. The front desk staff was very nice and allowed me to cancel my second night of the reservation with no hassle.
5 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 16, 2024 on Hotels
5 out of 5
by A traveller

Excellent

Posted Sep. 15, 2024 on Hotels
Staff the atmosphere ambiance everything was great food was great bar service is great family service is great I could not have asked for a better experience for my first time and I will be back again
5 out of 5
by A traveller

Posted Sep. 13, 2024 on Expedia
The staff was nice and helpful.
5 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 13, 2024 on Expedia
5 out of 5
by A traveller

Posted Sep. 12, 2024 on Expedia
Thought the place was very cool, staff was awesome, would stay again for sure