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Quality Inn Old Saybrook - Westbrook

2.5 star property
Hotel near Essex Island Marina in Old Saybrook

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn Old Saybrook - Westbrook

Indoor pool, open 9:00 AM to 9:00 PM, sun loungers
Standard Room, 1 King Bed with Sofa bed, Non Smoking
Exterior
Lobby sitting area
Standard Room, Multiple Beds, Non Smoking

Reviews

7.6 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry

Explore the area

Map
100 Essex Rd, Old Saybrook, CT, 06475
  • Essex Saybrook Antique Village Shopping Center
    2 min drive
  • Saybrook Country Barn
    4 min drive
  • Yale New Haven Health Old Saybrook Medical Center
    4 min drive
  • New Haven, CT (HVN-Tweed - New Haven Regional)
    36 min drive

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • 19 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 2 King Beds

Similar properties

Exterior
Pier Blue Inn Old Saybrook - Essex
Pet-friendly
Parking included
Free WiFi
Air conditioning
3.8 out of 5, Good, (892)
The price is CA $96
per night
CA $111 total
includes taxes & fees
5 Dec - 6 Dec
Pier Blue Inn Old Saybrook - Essex

About the area

Old Saybrook

City center stay.Within 6 miles (10 km) of this hotel, you'll find Essex Steam Train and Essex Island Marina. Essex Library and Harvey's Beach are also within 6 miles (10 km).

What's nearby

  • Essex Saybrook Antique Village Shopping Center - 2 min drive - 2.1 km
  • Katharine Hepburn Cultural Arts Center - 5 min drive - 4.5 km
  • Essex Steam Train - 5 min drive - 5.9 km
  • Goose Island - 8 min drive - 6.1 km
  • Harvey's Beach - 11 min drive - 9.1 km

Getting around

  • Old Saybrook Station - 5 min drive
  • Bradley Intl. Airport (BDL) - 61 min drive

Restaurants

  • ‪Burger King - ‬5 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪James Farmacy Organic Cafe - ‬6 min drive
  • ‪Pasta Vita - ‬5 min drive
  • ‪Parthenon Diner-Old Saybrook - ‬6 min drive

About this property

Quality Inn Old Saybrook - Westbrook

Hotel near Essex Island Marina in Old Saybrook
Quality Inn Old Saybrook - Westbrook offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business center on site. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Quality Inn Old Saybrook - Westbrook. Self parking is free.

Smoking is allowed in designated areas at this Old Saybrook hotel.

  • 1 building
  • 120 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
Quality Inn Old Saybrook - Westbrook offers 120 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 27-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 27-inch flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Old Saybrook
Comfort Inn Old Saybrook
Quality Inn Old Saybrook
Quality Old Saybrook
Quality Old Saybrook Westbrook
Quality Inn Old Saybrook - Westbrook Hotel
Quality Inn Old Saybrook - Westbrook Old Saybrook
Quality Inn Old Saybrook - Westbrook Hotel Old Saybrook

Quality Inn Old Saybrook - Westbrook Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 297 out of 1017 reviews" "
Rating 8 - Good. 351 out of 1017 reviews" "
Rating 6 - Okay. 212 out of 1017 reviews" "
Rating 4 - Poor. 100 out of 1017 reviews" "
Rating 2 - Terrible. 57 out of 1017 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

SHARON, EAST CHATHAM

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While this property might be aging, it's comfortable and clean. Staff is wonderful. Had another great stay.
Stayed 1 night in Nov 2024

10/10 Excellent

PAUL, Hopewell Junctio

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room for a very good price
Stayed 1 night in Sep 2024

8/10 Good

Lizandra

Travelled with family and small children
Liked: Cleanliness, staff & service
While you can tell the property is being well kept, it was still pretty outdated. There also needs some repairing done throughout the building. Certain doors did not work, ice machine did not work, spider-webs and dead bugs throughout the property.
Stayed 2 nights in Aug 2024

6/10 Okay

maxwell

Liked: Staff & service, amenities
Nice and clean property, just needs to be updated.
Stayed 2 nights in Aug 2024

4/10 Poor

Gay

Disliked: Staff & service, amenities, property conditions & facilities
Staff rude from the get go. Requested extra pillows first day; upon checkout on fourth day still no pillows. Had to get own towels from desk. Rude and lazy breakfast person; fed other staff before making sure guests were taken care of. Limited crappy luggage carts. Old worn out room, serious need of upgrading. Too late to cancel so had to grin and bear it.
Stayed 4 nights in Aug 2024

10/10 Excellent

Olga I

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 2 nights in Jul 2024

10/10 Excellent

Karoline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet stay
I slept so well here. Great stay.
Stayed 1 night in Aug 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, property conditions & facilities, room comfort
Run down and Mold
We didn't end up staying there! 1st room had mold in the bathroom and even on the lamp shades. mattresses were old and uncomfortable. Second room we were offered had a heavy smell of bleach, was unlocked when we got there and key didn't work. Third room also had mold and off smell and the king sized bed had a very visible sag in it!
Stayed 1 night in Aug 2024

8/10 Good

Damian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here. From the outside this motel doesn't look the best, but both the lobby and my room were very nice. Nicer than I expected. My only complaint was the tv was awful. The quality of the picture was bad. Felt like it was 1985. Other than that, really no complaints at all.
Stayed 1 night in Aug 2024

6/10 Okay

Albrik

Liked: Staff & service
it's an older building, carpet is worn out, building and room smelled musty, the one elevator fits 3 people tightly with no luggage, our bathroom door knob had come undone... but at $150 a night in mid-August in NE you may not find too many places better for same price!
Stayed 2 nights in Aug 2024

10/10 Excellent

Chateshwar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty average. Small beds but everything was clean. Staff was friendly.
Stayed 1 night in Aug 2024

2/10 Terrible

Amanda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare Stay at Quality Inn Old Saybrook
My stay at Quality Inn in Old Saybrook was horrible. There was an issue with the AC that created so much moisture in our room that our floors and bedding was soaking wet. By the next day, all of our belongings were wet. The coffee maker in our room was broken, the iron was broken, they were out of water in the lobby and the coffee maker in the lobby was out of service. When we told the front desk about the issues, we were told we’d get 20 percent off on our stay. This morning, the manager said they needed hotels.com to approve the discount. I reached out to hotels.com to contact the front desk, who then called the hotel 15 minutes later, and we were told the manager had left for the day & that we were going to be charged full price. At checkout they wouldn’t provide us with a receipt, saying they don’t offer receipt for 3rd party bookings.
Stayed 2 nights in Aug 2024

8/10 Good

Morgan, Wakefield

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service
Just ok
Stayed 1 night in Aug 2024

10/10 Excellent

Francois

Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Maryann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to highway
Stayed 1 night in Aug 2024

8/10 Good

Keith

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Aug 2024

6/10 Okay

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Our stay was great however the male worker doing the breakfast service was extremely rude, unprofessional and unpleasant not only to me but to a few other people that were asking for his help. I tried to give him the benefit of the doubt the first morning we were there, but his attitude did not improve the following morning either.
Stayed 2 nights in Aug 2024

8/10 Good

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it all. Didn't like that the ice maker wasn't working. But overall it was a very nice get away.
Stayed 3 nights in Aug 2024

8/10 Good

Fredy

Stayed 1 night in Aug 2024

10/10 Excellent

Mel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was lovely, neat and clean. An option of air or heat was good. Iron and board for my clothes. Lovely spacious area. I especially loved the fact they had a swimming pool and a small gym room that had a fabulous treadmill that was much needed after my good breakfast they provided. Belgian waffles, eggs, coffee, vread for toast, cereals, donuts, juices and yogurts. Ir was all wonderful. My stay was great.
Stayed 1 night in Jul 2024

8/10 Good

Marian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman at the reception desk was very helpful & friendly.
Stayed 2 nights in Aug 2024

10/10 Excellent

Susmit

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very unique and friendly staff
Stayed 1 night in Aug 2024