Best Western Plus Desoto

2.5 star property
Enjoy the indoor pool at this Olive Branch hotel

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Desoto

Exterior
Reception
Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Indoor pool
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
7904 Craft-Goodman Frontage Rd, Olive Branch, MS, 38654
  • Olive Branch City Park
    11 min walk
  • Cherokee Valley Golf Club
    3 min drive
  • Methodist Olive Branch Hospital
    6 min drive
  • Memphis, TN (MEM-Memphis Intl.)
    21 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Olive Branch

Close to airport.Within a 15-minute walk of the hotel, you'll find Olive Branch City Park and Olive Bark. Olive Branch Public Library and Cherokee Valley Golf Club are also within 2 miles (3 km).

What's nearby

  • Olive Branch City Park - 11 min walk - 1.0 km
  • Cherokee Valley Golf Club - 3 min drive - 2.5 km
  • Snowden Grove Amphitheater - 10 min drive - 10.2 km
  • Mike Rose Soccer Complex - 13 min drive - 14.2 km
  • Graceland - 19 min drive - 23.0 km

Getting around

  • Memphis Central Station - 30 min drive
  • Memphis International Airport (MEM) - 21 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪Huey's Olive Branch - ‬6 min walk
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Panera Bread - ‬18 min walk

About this property

Best Western Plus Desoto

Enjoy the indoor pool at this Olive Branch hotel
Best Western Plus Desoto offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. A business center and meeting rooms are available. Free breakfast is served daily. A vending machine, multilingual staff, and a picnic area are also featured at the business-friendly Best Western Plus Desoto. Self parking is free.

This Olive Branch hotel is smoke free.

  • 1 building
  • 87 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Built in 2021
  • Full breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Convenience store
  • Outdoor picnic space
  • Elevator
  • No smoking on site
Best Western Plus Desoto offers 87 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM–10:30 AM
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus Desoto Hotel
Best Western Plus Desoto Olive Branch
Best Western Plus Desoto Hotel Olive Branch

Best Western Plus Desoto Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 326 out of 541 reviews" "
Rating 8 - Good. 105 out of 541 reviews" "
Rating 6 - Okay. 34 out of 541 reviews" "
Rating 4 - Poor. 28 out of 541 reviews" "
Rating 2 - Terrible. 48 out of 541 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Brett

Stayed 3 nights in Aug 2024

10/10 Excellent

Jacquelyn

Stayed 1 night in Sep 2024

8/10 Good

Elsalena

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
If you’re looking for an exceptional stay at the Best Western Plus Desoto, experience the top-notch service provided by Kay Kay, the hotel’s concierge extraordinaire. Kay Kay's warmth and professionalism were evident from the moment I stepped into the premises, setting a standard of excellence in hospitality. Kay-Kay stands apart for her attention to detail and proactive approach. She doesn’t just respond to requests; she anticipates needs. Kay-Kay exceeds above and beyond with a smile. Her friendly demeanor and willingness to assist in any way make me feel like a valued guest, not just another reservation. The dedication and enthusiasm Kay-Kay brings to her role significantly elevated my experience at Best Western Plus Desoto. Her commitment to exceptional service is evident in every interaction, making her an invaluable asset to the Hotel. In a world where personalized service is increasingly rare, Kay-Kay’s contributions truly stand out. If you’re planning a stay at the Best Western Plus Desoto, rest assured that with Kay-Kay at the helm of concierge services, you’re in excellent hands. Seattle, Washington
Stayed 4 nights in Aug 2024

10/10 Excellent

Climas

Stayed 1 night in Aug 2024

8/10 Good

Kylie

Stayed 1 night in Aug 2024

10/10 Excellent

Jinho

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a quite enough to stay and most likely the dinner places are variety you can choose and it was all walking distance.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional staff
The staff was very polite and helpful. Our room only had two towels for our 5 day stay. We asked if they could hold some towels for us when more becomes available. They were able to deliver two more towels to our room. During our stay there seemed to be a towel shortage as we were only allowed to have two towels at a time. Staff remained polite our entire stay. The overnight staff, she was especially helpful in letting us know breakfast times, and local places to check out. Her energy was very welcoming.
Stayed 5 nights in Aug 2024

10/10 Excellent

Romans

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visiting from Texas and this was a nice spot
Stayed 1 night in Aug 2024

6/10 Okay

Karen

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is in pretty good condition, but our bed was absolutely horrible! The springs were sticking through, and it was super saggy with no support. We were given only 1 set of towels a piece, a half roll of tissue, no extra anything. The water only got to lukewarm, never hot and they woke everyone up at 9:30am with a fire alarm. Staff was borderline rude and very dismissive. It was in a convenient location but that is the best part about it.
Stayed 2 nights in Aug 2024

2/10 Terrible

Christian

Disliked: Staff & service
Worst experience. Don’t take a chance as there are plenty of other hotels. After booking hotel around 3:00 while traveling we arrived at 9:00 PM. Front door of hotel is locked. Women behind counter is ignoring me standing there. Eventually she presses button to open the door and tells me that the internet is down and she can’t check me in. I said I don’t understand and she responded that we could not stay at the hotel. I tried to make calls and could not get through so I stayed in lobby to book another hotel on my phone. Several other people were knocking on door and woman actually walked away out of view. Eventually after banging on the door I had to walk over and explain the situation. I had to book another room a few miles away. Now because I for the hotel I am having difficulties getting money back because believe it or not they are not answering the phone or responding to emails from Expedia how the room was booked! There should have been a manger there. They could have printed the reservations off site and brought them to hotel. They could have greeted us with an apology. They could have take our information to assist with refund. They could have done anything and chose to do nothing.
Stayed 1 night in Aug 2024

8/10 Good

Darla, Cedar City

Liked: Cleanliness, staff & service, property conditions & facilities
Great except one thing: to use the pool, you must use the only 2 bath towels you have, walk to the ice-cold lobby and stand in line with dripping swimsuits to trade the wet towels for dry ones so you can go back to shower. Wet tile floors make all of this even worse.
Stayed 1 night in Aug 2024

2/10 Terrible

Dawn Schwenk

Arrived at about 9:40 pm - computer systems down and would not check us in even though the room had been paid for, we had to find another hotel to stay in at a different hotel.
Stayed 1 night in Aug 2024

4/10 Poor

Tonya

Disliked: Staff & service
Stayed 5 nights in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk staff ( Kay Kay) were very professional and friendly. Check in was a breeze. The room was very nice with a comfortable bed. Shower was very nice and clean. We also loved the indoor pool. The only improvement I could recommend is the breakfast. There were numerous options but the food lacked flavor. Overall I would highly recommend this hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Timothy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was tough. Ended up parking in the restaurant lot across the way. The elevators need maintenance. Our bathroom and entry way floor was dirty. The pool was nice but a little on the cold side lol.
Stayed 3 nights in Aug 2024

4/10 Poor

Tonya

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness
Good place to stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean good dtaff
Stayed 2 nights in Jul 2024

4/10 Poor

Eddie

Disliked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and comfortable beds.
Stayed 6 nights in Jul 2024

10/10 Excellent

Khadijah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Ann

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bugs in bathroom upon arrival. Shortage of daily clean towels. NO ROOM CLEANING AT ALL DURING 4 day stay
Stayed 3 nights in Jul 2024