Ratings based on 938 Guest Reviews

Hear it directly from our travellers
3.7 out of 5
80% of guests recommend
3.7 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted Oct. 22, 2024
Comment from Hotel Management
Oct. 22, 2024 by AS, Hotel Management
Hi Janet,Thank you for taking the time to share your experience! We’re delighted to hear that you enjoyed your stay and our breakfast. It’s wonderful to know that you consider us your go-to spot when you visit town. We look forward to welcoming you back next year! Safe travels until then!
4 out of 5
by A traveller

Posted Sep. 30, 2024 on Hotels
Comment from Hotel Management
Oct. 1, 2024 by AS, Hotel Management
Thank you so much for your rating. It was our pleasure to help and make sure you had a room ready when you arrived. We look forward to your next visit! Thank you again!
1 out of 5
by A traveller

Posted Sep. 26, 2024 on Hotels
Comment from Hotel Management
Sep. 28, 2024 by manisha, Hotel Management
We're truly sorry to hear that your stay did not meet your expectations. Your feedback is important to us, and we hope to have another opportunity to provide you with a better experience in the future.
5 out of 5
by A traveller

Posted Sep. 26, 2024 on Expedia
Nice hardwood floors in rooms
Comment from Hotel Management
Sep. 28, 2024 by manisha, Hotel Management
Thank you so much for your kind words! We're thrilled to hear that you enjoyed the hardwood floors in your room. We hope to welcome you back soon for another great stay
4 out of 5
by A traveller from Seattle

Posted Sep. 22, 2024 on Expedia
Beautiful garden in front of building
Comment from Hotel Management
Sep. 22, 2024 by manisha, Hotel Management
Dear MICHAEL,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our beautiful garden. It's a special part of our property, and we're glad you appreciated it.We hope to welcome you back soon for another relaxing stay!
5 out of 5
by A traveller

Posted Sep. 15, 2024 on Expedia
Nice, friendly staff, close to where I was going and reasonable.
Comment from Hotel Management
Sep. 16, 2024 by Rana, Hotel Management
Dear Karla,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 712-322-3150.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,RanaGeneral ManagerBest Western Crossroads of the Bluffs
5 out of 5
by A traveller

Posted Sep. 15, 2024 on Expedia
Nice place. Needs more vending machines around. Only one pop machine and kind walk from my room to it. No snack machine.
Comment from Hotel Management
Sep. 16, 2024 by Rana, Hotel Management
Dear Curtis,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 712-322-3150.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,RanaGeneral ManagerBest Western Crossroads of the Bluffs
3 out of 5
by A traveller

Posted Sep. 11, 2024 on Expedia
Its good for what it costs but overall the walls are thin, the bed is hard but no bugs, breakfast was good. Really a get what you pay for situation.
Comment from Hotel Management
Sep. 11, 2024 by manisha, Hotel Management
Thank you for taking the time to share your feedback with us. We’re glad to hear that you found our breakfast to your liking and appreciated the value for the cost. We apologize that the thin walls and hard bed did not meet your expectations. Your comments are important to us, and we will review them with our team to see how we can make improvements in those areas. We hope to have the opportunity to serve you again in the future and provide an even better experience.Safe travels and thank you again for your feedback.
3 out of 5
by A traveller

Posted Sep. 9, 2024 on Expedia
Just your average stay at a basic hotel
Comment from Hotel Management
Sep. 9, 2024 by AS, Hotel Management
Thank you for choosing us, Arly! We appreciate you taking the time to share your feedback. It's important for us to impress our guests and your comments will make this goal that much more attainable. We hope to see you again soon, and hopefully to impress you with our ongoing improvements.
4 out of 5
by A traveller

Posted Sep. 9, 2024 on Expedia
Good hot breakfast with a lot of choices. Not just prepackaged food. Room was clean. No bad smells. Staff friendly. I would stay again even though the area was a little low rent. I did not feel unsafe and i could see my vehicle right out my room window.
Comment from Hotel Management
Sep. 9, 2024 by AS, Hotel Management
Dear Jason,Your review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!Guest Relations Manager