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Port Stephens Koala Sanctuary

2.0 star property
Campground near Toboggan Hill Park in One Mile

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Port Stephens Koala Sanctuary

Exterior
BBQ/picnic area
Deluxe Glamping Tent
View from room
Outdoor pool

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Laundry
    Laundry
  • Barbecue grill
    Barbecue grill
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
562 Gan Gan Road, One Mile, NSW, 2316
  • Tomaree National Park
    2 min walk
  • Samurai Beach
    11 min walk
  • One Mile Beach Reserve
    18 min walk
  • Newcastle, NSW (NTL-Williamtown)
    24 min drive

Room options

View all photos for One Bedroom Suite Plus

One Bedroom Suite Plus

One Bedroom Suite Plus

  • 20 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Trundle Bed

View all photos for Superior Glamping Tent

Superior Glamping Tent

Superior Glamping Tent

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Trundle Bed

Studio Room

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Glamping Tent

Deluxe Glamping Tent

Deluxe Glamping Tent

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Accessible Superior Tent

Accessible Superior Tent

Accessible Superior Tent

  • Studio
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Trundle Bed

View all photos for 1 Bedroom Suite

1 Bedroom Suite

1 Bedroom Suite

  • 20 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Trundle Bed

View all photos for Studio Room Plus

Studio Room Plus

Studio Room Plus

  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Trundle Bed

View all photos for 1 Bedroom Suite (with Bathtub)

1 Bedroom Suite (with Bathtub)

1 Bedroom Suite (with Bathtub)

  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Trundle Bed

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About the area

One Mile

Close to the beach.You'll be within 3 miles (5 km) of Toboggan Hill Park and 6 miles (10 km) of Salamander Bay Square with a stay here. Nelson Bay Golf Club and Fly Point Marine Reserve are also within 6 miles (10 km).
View more RV parks in One MileOpens in a new window

What's nearby

  • One Mile Beach Reserve - 18 min walk
  • Toboggan Hill Park - 4 min drive
  • Nelson Bay Golf Club - 6 min drive
  • West Nelson Bay - 8 min drive
  • Nelson Head Lighthouse - 11 min drive

Getting around

  • Newcastle, NSW (NTL-Williamtown) - 24 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪LJ's Cafe - ‬4 min drive
  • ‪Crest Birubi Beach - ‬7 min drive
  • ‪Salamander Tavern - ‬5 min drive
  • ‪KFC - ‬5 min drive

About this property

Port Stephens Koala Sanctuary

Campground near Toboggan Hill Park in One Mile
There's a coffee shop/cafe on site. Port Stephens Koala Sanctuary offers its guests an outdoor pool and a spa tub. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at Port Stephens Koala Sanctuary. Free self parking is available.
  • 40 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Coffee shop
Port Stephens Koala Sanctuary offers 40 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.

Guests can make use of the in-room refrigerators and microwaves. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided once per stay.

Languages

English

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool
  • Spa tub

Parking and transportation

  • Free self parking on site
  • Free RV, bus, and truck parking on site
  • Wheelchair-accessible parking available

Restaurants on site

  • Fat Possum Cafe

Food and drink

  • Refrigerator (mini)
  • Microwave
  • Electric kettle
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • 1 coffee shop/cafe

Bathrooms

  • Towels provided
  • Free toiletries
  • Hair dryer

Entertainment

  • Flat-screen TV

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Iron/ironing board
  • Luggage storage
  • Free newspapers (lobby)
  • Vending machine
  • Front desk (limited hours)

Things to do

  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 40 rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 4 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9:00 PM - 4:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

This property is undergoing renovations from March 1 2024 to September 30 2024 (completion date subject to change).
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Front desk (limited hours), key retrieval, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard.

Property is also known as

Port Stephens Treescape Motel One Mile
Port Stephens Treescape Motel
Port Stephens Treescape One Mile
Port Stephens Treescape
Port Stephens Treescape Campground One Mile
Port Stephens Treescape Campground
Port Stephens Treescape Campsite One Mile
Port Stephens Treescape Campsite
Stephens Treescape Campsite
Port Stephens Treescape
Port Stephens Koala Sanctury
Port Stephens Koala Sanctuary Campsite
Port Stephens Koala Sanctuary One Mile
Port Stephens Koala Sanctuary Campsite One Mile

Port Stephens Koala Sanctuary Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 117 out of 176 reviews" "
Rating 8 - Good. 47 out of 176 reviews" "
Rating 6 - Okay. 10 out of 176 reviews" "
Rating 4 - Poor. 2 out of 176 reviews" "
Rating 2 - Terrible. 0 out of 176 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, property conditions & facilities
Such an incredible experience for our family of four! The level of compassion, expertise and professionalism surrounding the care of the koalas is most impressive. The onsite facilities clean and very well equipped. Do not miss out on this memorable experience!
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Very friendly staff, comfortable room, great infrastructure rescuing and caring for Koalas
Stayed 2 nights in Feb 2024

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice staff
Stayed 1 night in Feb 2024

10/10 Excellent

Brittany

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Greg

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Tane

Liked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Jacky

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall, I can't find any faults with this place. Communication was excellent from booking to the end of my stay. The staff is exceptionally friendly, and the place is meticulously clean and tidy. The sanctuary is thoughtfully designed and efficiently run. There's a wonderful sense of satisfaction knowing that your stay contributes to funding and sustaining the Koala Hospital.

10/10 Excellent

Rosy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing customer service. All the staff went out of their way to making sure we enjoyed our stay. Ali was fantastic. Everyone seemed very happy about what they do.
Stayed 3 nights in Nov 2023

10/10 Excellent

Karen

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Brilliant work undertaken at the koala sanctuary. Absolutely captured our hearts; we cannot wait to go back. We loved every minute of our stay
Stayed 2 nights in Nov 2023

8/10 Good

Janice

Liked: Cleanliness, property conditions & facilities
It was lovely and quiet. The staff were very nice and helpful. Everything was perfect. The grouting between the floor tiles in our bathroom needed to be redone, it looked a bit mouldy. We couldn’t connect to the wifi from our room. The koalas were gorgeous. I would definitely recommend staying here and will be going back!
Stayed 3 nights in Nov 2023

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, room comfort
Simply blissful
Wonderful stay. Brilliant service, spacious, updated and well equipped rooms, and of course, the koalas!
Stayed 3 nights in Oct 2023

8/10 Good

Ashlee

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Danny

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Comfortable accommodation. Great guided tour of the koala sanctuary.
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Quick family getaway
Fantastic stay. The staff are all warm and welcoming. Sam, our guide for the koala tour was knowledgable, informative and passionate.
Stayed 1 night in Sep 2023

10/10 Excellent

Karwei

Stayed 2 nights in Jul 2023

10/10 Excellent

Ray

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
They contacted me prior to our stay to make any additional arrangements. Clean tidy excellent rooms. Great access to the sanctuary.
Stayed 1 night in Aug 2022

8/10 Good

JUNE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
UNFORTUNATELY IT RAINED AND WAS VERY WINDY DDURING OUR STAY BUT ACCOM MODATION WAS VERY COMFORTABLE AND STAFF WERE VERY ATTENTIVE. WE HOPE TO RETURN WHEN WEATHER IS MORE KINDER.
Stayed 2 nights in Jun 2022

10/10 Excellent

Vivek

Travelled with partner
Liked: Cleanliness, amenities
Good place to stay
Stayed 2 nights in May 2022

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, room comfort
Great family stay
Amazing little family stay. Very spacious and great for a quiet getaway. Amazing to have the morning koala tour and then relax in the spa in the afternoon.
Stayed 2 nights in May 2022

10/10 Excellent

Mary-Anne

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Mary-Anne

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Could not recommend this stay enough. I attended with my grandmother and 2 young children (under 2). There was more than enough room for us all in the 1 Bedroom Deluxe. The grounds that the accomodation is on, are breaktakingly beautiful and staff were very welcoming snd attentive to our needs throughout our stay. This is an absolute MUST visit, if you are in the area.
Stayed 1 night in Apr 2022

10/10 Excellent

Dmitri

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2022

10/10 Excellent

Belinda Di

Liked: Cleanliness
Stayed 2 nights in Apr 2022

10/10 Excellent

Boguslaw

Stayed 2 nights in Mar 2022

10/10 Excellent

Jasmine

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I absolutely LOVED everything about our stay. All the staff where so incredibly friendly, knowledgeable and helpful along with big friendly happy smiles. Our room and the environment was so lovely, clean and very well maintained. It was such a peaceful place to stay I would definitely go back and recommend to my family and friends. I also love everything they do to help save our koala’s and care for the injured.
Stayed 2 nights in Mar 2022