Sheraton Ontario Airport Hotel

3.5 star property
3.5-star hotel near Ontario Convention Center

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Photo gallery for Sheraton Ontario Airport Hotel

Premium bedding, in-room safe, desk, laptop workspace
Exterior
Bar (on property)
Outdoor pool
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast available
  • Housekeeping
  • Free airport shuttle
  • Bar

Explore the area

Map
429 N Vineyard Ave, Ontario, CA, 91764
  • Ontario Convention Center
    ‪7 min walk‬
  • Cucamonga-Guasti Regional Park
    ‪2 min drive‬
  • Toyota Arena
    ‪5 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪5 min drive‬

Room options

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Mobility Accessible, Tub)

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed, Corner

  • Mountain view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed, Non Smoking

  • Mountain view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Mountain view
  • Sleeps 2
  • 1 King Bed

Club Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Ontario

Near the airport.You'll be within half a mile (1 km) of Ontario Convention Center and 2 miles (3 km) of Schimmel Dog Park with a stay here. Cucamonga-Guasti Regional Park and Topgolf are also within 3 miles (5 km).

What's nearby

  • Ontario Convention Center - 7 min walk
  • Ontario Mills Shopping Mall - 5 min drive
  • Toyota Arena - 5 min drive
  • Pomona College - 8 min drive
  • Victoria Gardens - 8 min drive

Getting around

  • Upland Station - 5 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 5 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Jack in the Box - ‬2 min drive
  • ‪Corner Pub - ‬19 min walk
  • ‪The O Lounge - ‬8 min walk
  • ‪Del Taco - ‬16 min walk

About this property

Sheraton Ontario Airport Hotel

3.5-star hotel near Ontario Convention Center
Sheraton Ontario Airport Hotel offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and meeting rooms. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Sheraton Ontario Airport Hotel. A roundtrip airport shuttle is free at scheduled times. Free self parking is available.

This 3.5-star Ontario hotel is smoke free.

  • 1 building
  • 164 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sheraton Ontario Airport Hotel offers 164 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and complimentary weekday newspapers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 0.00 per stay)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Secured uncovered extended parking on site (USD 15 per day)
  • Wheelchair-accessible parking available
  • Free roundtrip airport shuttle from 3:00 AM - midnight
  • Airport shuttle at scheduled times

Food and drink

  • Breakfast available for a fee: USD 6.5-18.5 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 70 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 6.5 to 18.5 per person
  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Uncovered extended parking fee: USD 15 per day
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ontario Airport Sheraton
Sheraton Hotel Ontario Airport
Sheraton Ontario Airport
Sheraton Ontario Airport Hotel
Ontario Sheraton
Sheraton Ontario
Sheraton Ontario Hotel Ontario
Sheraton Ontario Airport Hotel Hotel
Sheraton Ontario Airport Hotel Ontario
Sheraton Ontario Airport Hotel Hotel Ontario

Sheraton Ontario Airport Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 499 out of 1002 reviews
Rating 8 - Good. 298 out of 1002 reviews
Rating 6 - Okay. 98 out of 1002 reviews
Rating 4 - Poor. 58 out of 1002 reviews
Rating 2 - Terrible. 49 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lamont

Stayed 1 night in Dec 2024

10/10 Excellent

Lamont

Liked: Cleanliness, staff & service, property conditions & facilities
Great area to stay in
Stayed 4 nights in Dec 2024

10/10 Excellent

Bryan, Palm Desert

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in great condition and is very close to the airport
Stayed 1 night in Dec 2024

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So disappointed. This place used to be so much nicer. The room smelled musty and rhe bathroom wasnt clean. I went sbd bought cleaning supllies so it wasnt disgusting. The air conditioner was so loud i couldn't even hear the airplanes anymore. And it didnt even work. It was stuck at 77 degrees.The freezer in the mini-fridge was so loud it sounded like a monster!
Stayed 3 nights in Nov 2024

10/10 Excellent

Martin h

Stayed 1 night in Oct 2024

8/10 Good

Bridgett

Liked: Cleanliness, staff & service, property conditions & facilities
These were probably the most comfortable pillows and bed I have ever slept in and with exception of the neighboring noise, because there is no insulation between the walls.It was a great stay.
Stayed 1 night in Nov 2024

4/10 Poor

John D

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor Service
The Restaurant in hotel had Happy Hour until 7pm, I arrived at 6:45 was not waited on until 7:01 even after motioning to bar tender, then was told Happy Hour was over. Chicken order was extremely dry.
Stayed 2 nights in Nov 2024

10/10 Excellent

TERRANCE

Stayed 3 nights in Oct 2024

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Heather

Stayed 1 night in Oct 2024

10/10 Excellent

Eva

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect. The staff during my stay was spot on. The room was very nice and the bed comfy. I used the yoga room, gym and swam my lap in the pool, all of which were clean and well kept. I could not have asked for anything more. I absolutely appreciated the 24/7 shuttle service from the airport and how easy it was to schedule shuttle service back to the airport. I liked the 15 minute walk to the convention center because it allowed me a little exercise after long days of sitting at meetings. I will never stay in the hotels I've chosen before. Thank you for a most excellent stay and a BIG thank you to the front office staff. You made me feel like I was home.
Stayed 2 nights in Oct 2024

8/10 Good

RAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Alberto

Liked: Cleanliness, amenities
Great
Stayed 1 night in Sep 2024

10/10 Excellent

Steven A., Upland

Great Service. Calm environment
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Stayed 3 nights in Sep 2024

8/10 Good

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great business travel location
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience! And they don’t charge for parking like some hotels nearby. Highly recommended!
Stayed 1 night in Sep 2024

8/10 Good

Gilad

Travelled with partner
Liked: Cleanliness, staff & service
The property is in a good location, but the facility is a little outdated.
Stayed 1 night in Sep 2024

10/10 Excellent

Damon Elliott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service
Stayed 3 nights in Sep 2024

10/10 Excellent

Lazara

Stayed 1 night in Sep 2024

10/10 Excellent

Ashley D

Liked: Staff & service, amenities
Out dated
Stayed 1 night in Sep 2024

8/10 Good

Kyle

Stayed 2 nights in Aug 2024

10/10 Excellent

aaron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had been newly renovated and is a big improvement from my previous stay. I love the new look of the lobby, bar, and guest rooms. I did not see nor hear any construction so I am assuming all renovations is now complete. Service was great as usual, and the free airport shuttle is the cherry on top. Highly recommended!
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was excellent. There was no more construction as mentioned in other reviews, it appears that renovations have been completed, everything looks nice and new. The restaurant and bar was great value and the service overall was fantastic. Would not hesitate to stay here again!
Stayed 1 night in Sep 2024

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay.
Stayed 2 nights in Aug 2024