My sister and I stayed at this establishment Thursday, March 19- Friday, March 20, 2020. During our stay, we noticed the couch and the floor were dirty. We decided to put a blanket over the couch to be somewhat comfortable. My sister woke up in a frantic because she felt something bite her. Turns out it was a bed bug. I immediately informed the front desk assistant upon check out. The front desk assistant replied "I will have the manager contact you as soon as he arrives". However, I contacted the manager on multiple occasions, he proceeded to explain that he will do an investigation and return my call in a couple of hours. But to no avail, he has yet to follow up with the incident. Later that day, I requested the corporate office's number to explain what occurred. The corporate office was apologetic and filed a complaint . I was told the manager would contact me directly, but he has yet to do so. I also took photos as proof, I do not recommend this hotel to anyone what so ever.