Very nice new hotel with a lot of potential. But the there are still many problems, such as leaking sink, not flushing toilet, air conditioning stop working, etc. all can be explained and excused as the building is only a few months old. However, the management is ineffective and inept. They don’t know how to manage problems properly. Calling the front desk from the room took over 20 minutes and eventually gave up and walked to the lobby, which is quite a distance and annoyance. Complaining to anyone including the manager is a waste of time. They either don’t care or not capable. Most of the staff is very nice and welcoming with a smile, especially the umbrella guys that work on the bench. But at the end of the day you feel like better management could significantly improve your overall experience. Will try a different hotel next time. It’s unfortunate because the building and rooms are very nice.