4/10 Poor
Chima
3 Nov 2024
Disliked: Staff & service, amenities
My main issue was when I got to the hotel the first night I let them know that the main light in my room wasn’t working! Many of us know when we travel we like to take vids pics etc of or trip but I couldn’t do any videos in my hotel room bc it was so dark. I told the guy at the desk, literally the first night, he said ok someone will come, no one so next day I tell them again, still no one. I was there for 4 days and noone came to fix the light (probably just change the lightbulb). That for me messed up my experience. Apart from that staff barely understands English which I get it it’s Aruba, however the guests are majority tourists so that is important.
Chima
Stayed 3 nights in Jul 2024