Close to the boardwalk/promenade.Within a 15-minute walk of the hotel, you'll find Auvergne Volcanoes Regional Nature Park and Volcans Golf. Golf des Volcans and Montjuzet Park are also within 3 miles (5 km).
What's nearby
Puy de Dome - 5 min drive
Place de Jaude - 9 min drive
Clermont-Ferrand Cathedral - 11 min drive
L'Aventure Michelin - 11 min drive
Stade Marcel Michelin - 11 min drive
Getting around
Durtol-Nohanent Station - 4 min drive
Clermont-Uni-T2C Tram Stop - 10 min drive
Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.) - 25 min drive
Restaurants
Casino de Royat - 8 min drive
La Passerelle - 8 min drive
Le Président - 7 min drive
La Station - 8 min drive
Coté Tiretaine - 3 min drive
About this property
Le Relais des Puys
3-star eco-certified hotel with free WiFi
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 484 square feet (45 square meters) and includes conference space. A steam room, spa services, and a terrace are also featured at the eco-certified Le Relais des Puys.
This 3-star Orcines hotel is smoke free.
1 building
32 guestrooms or units
2 levels
484 sq ft of conference space
45 sq m of conference space
Built in 1808
Conference space
Breakfast available (surcharge)
Self-service laundry
Front desk (limited hours)
Storage area for luggage
Front-desk safe
Tour and ticket information
Game room or arcade
Terrace
Garden
Newspapers in lobby (free)
Elevator
No smoking on site
Bar or lounge
Coffee shop
Dining venue
Le Relais des Puys offers 32 accommodations with safes and hair dryers. 127-cm LCD televisions come with premium satellite channels. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
English, French
Property amenities
Family friendly
Arcade/game room
Children's games
Children's toys
Laundry facilities
Playground
Soundproofed rooms
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Parking and transportation
Wheelchair-accessible parking available
Food and drink
Buffet breakfast available for a fee daily 7:30 AM–9:30 AM: EUR 10.6 for adults and EUR 6.5 for children
1 restaurant and 1 coffee shop/cafe
1 bar
Things to do
Arcade/game room
Playground
Spa services
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Braille signage
Elevator
Front entrance ramp
3 stairs to reach property
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Room amenities
Entertainment
127-cm LCD TV
Cable/satellite channels
Premium channels
Bedroom
Heating (climate-controlled)
Bathroom
Free toiletries
Hair dryer
Towels
More
Desk
Laptop-friendly workspace
Safe
Soundproofing
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 9:30 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 7:30 AM - 9:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Cribs (infant beds) are not available.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately EUR 10.6 for adults and EUR 6.5 for children
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Eurocard, and cash.
We should mention
Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Property is also known as
Relais Puys
Relais Puys Hotel
Relais Puys Hotel Orcines
Relais Puys Orcines
Le Relais des Puys Hotel
Le Relais des Puys Orcines
Le Relais des Puys Hotel Orcines
Le Relais des Puys Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 21 out of 63 reviews" "
10 - Excellent
21
Rating 8 - Good. 24 out of 63 reviews" "
8 - Good
24
Rating 6 - Okay. 15 out of 63 reviews" "
6 - Okay
15
Rating 4 - Poor. 3 out of 63 reviews" "
4 - Poor
3
Rating 2 - Terrible. 0 out of 63 reviews" "
2 - Terrible
0
8.4/10
Cleanliness
8.2/10
Staff & service
7.0/10
Amenities
8.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Okay
Geoffrey
10 Jun 2018
Geoffrey
Stayed 1 night in Jun 2018
6/10 Okay
Verified traveller
18 Sep 2015
Disliked: Property conditions & facilities
Ideal for trip to Puy de Dome. Not many local resturants.
food gorgeous, but all character removed from bedr
'modernised' and odd shaped, small bedroom with the look of office, plastics etc - sad lack of character - however the food was excellent and the menu changed the 2 days we stayed there - staff professional and helpful - could get a coffee and beer at 5pm! would stay again if in the area
Petite étape d’une journée à Orcines pour faire du parapente, hôtel classique mains confortables. Il a cependant fait très chaud dans la chambre la nuit.
Chambre correcte, qui mériterais un rafraîchissement. Un peu froid a l arrivee, et eau chaude pas tres chaude. cependant, l'accueil est agreable, et le restaurant de qualite.