6/10 Okay
Melisa M.
9 Jul 2024
Solid, but left some to be desired
We stayed with our family and friends, a party of 12 people. Pics were exceptional and we were expecting to get that.
Unfortunately we hit many snags in our week. The AC needed repair upstairs and was 79 degrees when we arrived, finally by Friday after the repair (Freon added) was done it managed to drop to a bit. The filter for the system was caked in dust and that was not replaced. It probably had been in for several months.
The washing machine was broken and it took 3 days to have it fixed.
The Mortal Kombat arcade does not work.
The football table had some wear and tear.
The Harry Potter room is gorgeous, but beware that the top bunk is about 1.5 ft from the ceiling and we were unable to use this as the kids hit their heads.
The grill outside is not for use. It’s in the pictures, but the fridge, sink and bbq are the owners personal appliances. We needed to rent a bbq. This is not a huge deal, but when looking at the house pics it was misleading as these things are shown.
Unfortunately the water slides at the resort are down for “maintenance” right now. They had no idea on when they’d be functioning.
The house itself is a good size and we did enjoy our time. Eventually main issues were resolved. We’ve been to this resort before and enjoyed it. We were just hopeful that there would not be that many issues. Hopefully as time goes on, they will be able to read these reviews and maintain the property better :)
Melisa M.
Stayed 7 nights in Jul 2024