2/10 Terrible
Marys
Travelled with family and small children
18 Nov 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing excellent or mediocore about than this hotel. I will never stay here again. The room was dirty. I dont know when was the last time it was even cleaned. The hallway and room smelled like weed the matress to the pull out couch had a big black spot who knows what that was. If you sat on the couch you would fall in and the couch was also filthy and had an odor. The carpet had several big stains on them. On the bathroom door looks like something spilled and was never cleaned up. The shower walls were stained and looked dirty. I have picutres to all of this. When I checked out early they never even checked me out they said the manager had to check me out and now attempting to get a refund for the days i didnt use has been an issue. The manager doesnt even acknowledge any of the issues I had which led me to check out early. I complained and was told there werent any rooms available at the time and i wasnt going to spend another night in the dirty hotel with a 1yr old and 2 yr old that don't understand dirty and not too touch anything. I did what was beat for my family and I specially the kids. The breakfast was subpar limited plates for guests and breakfast was not what I thought it would be. I would love to upload all the pics I have of this hotel to show how dirty and nasty the room was.