Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel

3.5 star property
Family-friendly 3.5-star hotel near Epcot®

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December 2024
January 2025

Photo gallery for Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel

Exterior
Lobby
2 Bedroom Queen Family Suite
1 bedroom, in-room safe, desk, blackout drapes
Property amenity

Reviews

7.2 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly

Explore the area

Map
14500 Continental Gateway, Orlando, FL, 32821
  • Old Town
    4 min drive
  • Lake Bryan
    4 min drive
  • Orlando Vineland Premium Outlets
    5 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway)
    16 min drive

Room options

2 Bedroom King Family Suite

  • 42 sq m
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

Standard Suite

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

3 Bedroom King Family Suite

  • 84 sq m
  • Sleeps 8
  • 2 King Beds, 1 Twin Bunk Bed and 1 Double Sofa Bed

1 Bedroom King Suite with Kitchen

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

2 Bedroom Queen Family Suite

  • 42 sq m
  • Sleeps 6
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

Accessible, 2 Bedroom King Family Suite

  • 42 sq m
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

2 Bedroom Queen Suite

  • 42 sq m
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

1 Bedroom King Suite

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Accessible, 3 Bedroom King Family Suite

  • 84 sq m
  • Sleeps 8
  • 2 King Beds, 1 Twin Bunk Bed and 1 Double Sofa Bed

Similar properties

About the area

Orlando

In shopping district.Within 6 miles (10 km) of this Orlando hotel, you'll find Disney Springs™ and Disney's Hollywood Studios®. Epcot® is within 6 miles (10 km) and Orange County Convention Center is within 9 miles (15 km).

What's nearby

  • Old Town - 4 min drive - 4.4 km
  • Disney Springs™ - 8 min drive - 6.5 km
  • Disney's Hollywood Studios® - 9 min drive - 7.1 km
  • SeaWorld® Orlando - 10 min drive - 10.5 km
  • Epcot® - 11 min drive - 9.5 km

Getting around

  • Kissimmee Station - 19 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 22 min drive

Restaurants

  • ‪The Polite Pig - ‬8 min drive
  • ‪Chicken Guy! By Guy Fieri - ‬9 min drive
  • ‪Coca-Cola Store Rooftop Beverage Bar - ‬7 min drive
  • ‪Amorette's Patisserie - ‬8 min drive
  • ‪Starbucks - ‬8 min drive

About this property

Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel

Family-friendly 3.5-star hotel near Epcot®
Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel offers its guests a water park (surcharge), 2 outdoor swimming pools, and 2 spa tubs along with a waterslide and a fitness center. There are 5 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. A vending machine, an arcade/game room, and multilingual staff are also featured at the family-friendly Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel. For a fee, parking is available.

This 3.5-star Orlando hotel is smoke free.

  • 777 guestrooms or units
  • 6 levels
  • 5 dining venues
  • 2 bars or lounges
  • Built in 1999
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Convenience store
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Lockers available
  • Coffee shop
  • 1 conference room
  • Bar by the pool
Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel offers 777 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations offer separate sitting areas. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

40-inch flat-screen televisions come with premium digital channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Languages

English, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Mini golf
  • Playground
  • Refrigerator
  • Waterslide

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 27.00 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: USD 22.95 per person
  • 5 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar

Things to do

  • 2 outdoor pools
  • 2 spa tubs
  • Arcade/game room
  • Basketball
  • Fitness center
  • Lifeguards on site
  • Mini golf
  • Playground
  • Shopping
  • Water park access (surcharge)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Elevator
  • Elevator door width (inches): 48
  • Handrails in stairways
  • Stairway handrail height (inches): 36
  • Lever door handles
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 15 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch flat-screen TV
  • Digital channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.00 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Pool access
  • Shuttle service
  • Spa tub access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22.95 per person
  • Self parking fee: USD 27.00 per day
  • Pet fee: USD 125.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Nickelodeon Resort
Nickelodeon Resort Suites
Nickelodeon Suites
Nickelodeon Suites Orlando
Holiday Inn Resort Orlando Suites Waterpark
Nickelodeon Suites Resort Orlando
Resort Nickelodeon
Nick Hotel Orlando
Nickelodeon Suites soon to be Holiday Inn Resort Waterpark
Nickelodeon Suites Resort
Holiday Inn Resort Suites Waterpark
Holiday Inn Orlando Suites Waterpark
Holiday Inn Suites Waterpark

Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 553 out of 1465 reviews" "
Rating 8 - Good. 265 out of 1465 reviews" "
Rating 6 - Okay. 253 out of 1465 reviews" "
Rating 4 - Poor. 161 out of 1465 reviews" "
Rating 2 - Terrible. 233 out of 1465 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Fadi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Never again. The most low, unsafe and not worth the $ place ever. Super crowded and noisy. Marijuana at the pool area is normal. The rooms are old and the carpet is absolutely filthy Our socks turned black within seconds. The Ac doesn’t go lower than 73. It was a waste
Stayed 1 night in Aug 2024

8/10 Good

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. Movie theater, game room and a few restaurants. Kids eat free breakfast and lunch at one of the restaurants. Great water park. Staff was great. Rooms are a bit small but clean
Stayed 4 nights in Aug 2024

8/10 Good

Jeanneth

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Aug 2024

6/10 Okay

Elaine M A

Stayed 4 nights in Aug 2024

6/10 Okay

brandon

Stayed 2 nights in Aug 2024

10/10 Excellent

Nicole

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was smooth Rosy was a great help. Pool staff could have been more friendlier. I loved all of the amenities the resort had to offer. Will definitely be back!
Stayed 3 nights in Aug 2024

4/10 Poor

wendy

Disliked: Cleanliness, staff & service
I choose this property due to its location to the major theme parks and the water park attraction located within the property so my kids will have something to do in-between the times of q
Stayed 8 nights in Aug 2024

4/10 Poor

Elizabeth

Disliked: Amenities, property conditions & facilities
Water park is only open for 8 hours each day and are not available when most families would want to use it (morning before amusement parks, or evenings afterwards) multiple unexpected closures of popls and slides. Never got to use the slides after a 6 day stay.
Stayed 6 nights in Aug 2024

6/10 Okay

Tyra

Travelled with family
Liked: Amenities
Rooms will need renovating soon. Front desk always had a long line. $28 for parking is ridiculous
Stayed 4 nights in Aug 2024

6/10 Okay

Brittany

Travelled with family
When we arrived there were no washcloths. The dispenser in the shower that holds the shampoo, conditioner and body wash was broken, leaking faucet, and towels had permanent stains on them.
Stayed 3 nights in Aug 2024

8/10 Good

Lorry

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
The kiddo had a great time …. The only thing bad we experienced was in the dining room at the buffet for dinner …. There were bugs ALOT OF THEM )) in the coffee creamer dispenser that totally turned my stomach … and glad I got it before the diner … or I may have thrown up … so really didn’t eat. When I complained to the staff … they rinsed the dispenser off and left it sitting there for the next guest to have …. When I said they just left it there to the manager he had them put a sign on it do not use … no apology no … compensation. No nothing so we will go back but we will not be eating there
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Waterpark was the best, but the hotel seems very old. One annoying part was the check in. There was incongruent information between hotels.com (paid full) and Holiday Inn (paid partially). It was not included breakfast, the shuttle offered to Disney was limited/not useful. The resort fee is excesive and parking lot full and expensive.
Stayed 2 nights in Aug 2024

8/10 Good

Ashley

Travelled with family
Liked: Staff & service, amenities
The resort had everything you need. Variety of food. Food was great.
Stayed 1 night in Jul 2024

2/10 Terrible

Ajahnni

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will never come here again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Leonel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely go again
Stayed 2 nights in Aug 2024

10/10 Excellent

Maryam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will start by saying I absolutely loved my stay! However, there were definitely some issues, with the main one being our room door being left unlocked and slightly ajar after being serviced by housekeeping for maybe 6/7 hours. And then finding an old cookie under the bed in the twin bedded room and a huge wad of hair rolled up behind the main bedroom door. Other than this the stay was perfect!!!
Stayed 5 nights in Aug 2024

10/10 Excellent

Melinda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel and Waterpark
Stayed 4 nights in Aug 2024

10/10 Excellent

Margaret

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service
Stayed 3 nights in Aug 2024

6/10 Okay

Jennifer

Travelled with family and small children
Liked: Cleanliness
Nice resort, a few restaurants to choose from within the resort, clean rooms… BUT there are way too many rooms for the size of the pool/waterpark area. Also, there’s DAILY $50 “resort fees”.. ANDD $30 parking fees DAILY. So that was very disappointing. Especially since the water park/pool was VERY crowded with limited seats. Kids run around completely unsupervised the entire time.. I think we seen at least 3 kids daily being saved by lifeguards. Lastly, there’s the promotional sales people that bumbard you when you check in. They promise you a welcome gift after you check in, then chase you down when you try to sneak out. Turns out, they want you to go do an hour long tour of a property.. in return, you receive tickets (which I’m not sure how true it is because we didn’t do it…and they get an attitude when you don’t accept).
Stayed 3 nights in Aug 2024

2/10 Terrible

Luis

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The “resort” is dirty, staff was not helpful at all since you first walk in to check in, pool area and chairs were dirty, bugs in the room, I just had a really bad experience from the beginning of my stay. I won’t ever be staying at that motel”resort”.
Stayed 5 nights in Aug 2024

4/10 Poor

weslley

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
The bed was comfortable, but the towels were dirty and the floor was dirty. I complained and they sent someone to clean it, but it didn't solve much. It seems to me that these people are not very committed to cleaning.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is great
Stayed 8 nights in Aug 2024

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had to leave a dayearly. Refunded everything for the one day without issue.
Stayed 5 nights in Aug 2024

10/10 Excellent

Elmi, bronx

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it
Stayed 3 nights in Aug 2024