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Seralago Hotel & Suites Main Gate East

3.0 star property
Family-friendly stay near Old Town

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Photo gallery for Seralago Hotel & Suites Main Gate East

2 outdoor pools, a heated pool, sun loungers
Premium Suite, 1 Bedroom
In-room safe, laptop workspace, iron/ironing board, free WiFi
Lobby sitting area
In-room safe, laptop workspace, iron/ironing board, free WiFi

Reviews

4.8 out of 10

Popular amenities

  • 24/7 front desk
  • Laundry
  • Outdoor space
  • Hot tub
  • Gym
  • Air conditioning

Explore the area

Map
5678 West Irlo Bronson Memorial Hwy, Kissimmee, FL, 34746
  • Old Town
    ‪4 min walk‬
  • Fun Spot America
    ‪5 min walk‬
  • Falcon's Fire Golf Club
    ‪3 min drive‬
  • Kissimmee, FL (ISM-Kissimmee Gateway)
    ‪13 min drive‬

Room options

View all photos for Family Suite (Kid's Suite)

Family Suite (Kid's Suite)

Family Suite (Kid's Suite)

  • 27 sq m
  • Studio
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Bunk Bed

View all photos for Premium Suite, 1 Bedroom

In-room safe, laptop workspace, iron/ironing board, free WiFi

Premium Suite, 1 Bedroom

  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds, 1 Twin Murphy Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

  • 27 sq m
  • Studio
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds (Kids Eat Free - max 2)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds (Kids Eat Free - max 2)

  • 27 sq m
  • Studio
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Double Beds, Poolside

In-room safe, laptop workspace, iron/ironing board, free WiFi

Double Room, 2 Double Beds, Poolside

  • 27 sq m
  • Studio
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Maingate Lakeside Resort

  • Pool
  • Breakfast included
  • Pet-friendly
  • Kids pool
2.1 out of 5, (2502)
The price is CA $66
per night
CA $113 total
includes taxes & fees
8 Mar - 9 Mar
Maingate Lakeside Resort

About the area

Kissimmee

In entertainment district.Within a 10-minute walk of the aparthotel, you'll find Old Town and Fun Spot America. Falcon's Fire Golf Club and Celebration Golf Club are also within 3 miles (5 km).

What's nearby

  • Old Town - 4 min walk
  • Fun Spot America - 5 min walk
  • ESPN Wide World of Sports - 9 min drive
  • Disney Springs™ - 12 min drive
  • Epcot® - 16 min drive

Getting around

  • Poinciana Station - 10 min drive
  • Kissimmee Station - 16 min drive
  • Orlando Intl. Airport (MCO) - 22 min drive

Restaurants

  • ‪World Food Trucks - ‬7 min walk
  • ‪World Showcase of Flavors Food Truck - ‬10 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Flippers Pizzeria - ‬6 min walk
  • ‪Mr And MRS Crab - ‬5 min walk

About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

Seralago Hotel & Suites Main Gate East

Family-friendly stay near Old Town
Seralago Hotel & Suites Main Gate East offers its guests 2 outdoor swimming pools, an outdoor tennis court, a hot tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this aparthotel measures 1195 square feet (111 square meters) and includes conference space. A children's pool, barbecue grills, and a vending machine are also featured at the family-friendly Seralago Hotel & Suites Main Gate East. Self parking is free.

Smoking is allowed in designated areas at this Kissimmee aparthotel.

  • 614 guestrooms or units
  • 2 levels
  • 1195 sq ft of conference space
  • 111 sq m of conference space
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Smoking in designated areas
Seralago Hotel & Suites Main Gate East offers 614 accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Refrigerators and microwaves are provided.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

Languages

Dutch, English, French, German, Portuguese, Spanish

Property amenities

Pool/Spa

  • 2 outdoor pools
  • Heated pool
  • Fence around the pool
  • Sun loungers
  • Hot tub

Internet

  • Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • Free theme park shuttle
  • Car not required
  • On site car rental

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Playground
  • Pool gate

Food and drink

  • Refrigerator
  • Microwave

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: USD 10.00 per night

Bathrooms

  • Partially open bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels provided
  • Eco-friendly toiletries

Entertainment

  • TV
  • Arcade/game room
  • TV in a common area

Outdoor areas

  • Fully fenced
  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Laundry facilities
  • Near laundromat

Work spaces

  • 24-hour business center
  • 1 meeting room
  • Computer station
  • Laptop workspace
  • Conference space (1195 square feet)

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • No elevators
  • Upper floors accessible by stairs only
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible business center
  • Wheelchair-accessible van parking
  • Wheelchair-accessible pool
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Safe
  • Multilingual staff
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Safe at front desk
  • Wet bar
  • Porter/bellhop

Location highlights

  • In the entertainment district
  • Near a hospital

Things to do

  • Fitness center
  • Outdoor tennis courts
  • Free theme park shuttle
  • Volleyball on site
  • Basketball on site
  • Tennis on site
  • Golf nearby
  • Water skiing nearby
  • Theme parks nearby
  • Ecotours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 614 rooms
  • 2 floors
  • LED light bulbs
  • Access via exterior corridors
  • Connecting/adjoining rooms avaliable

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay
  • Resort fee: USD 20.44 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Housekeeping
  • Laundry facilities
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Seralago
Seralago Hotel Main Gate
Seralago Hotel Main Gate East
Seralago Main Gate
Seralago Main Gate East
Seralago Hotel Kissimmee
Seralago Kissimmee
Seralago Hotel Main Gate East Kissimmee
Seralago Main Gate East Kissimmee
Seralago & Suites Main Gate
Seralago Hotel Suites Main Gate East
Seralago Hotel & Suites Main Gate East Hotel
Seralago Hotel & Suites Main Gate East Kissimmee

Seralago Hotel & Suites Main Gate East Reviews

Reviews

4.8
Rating 10 - Excellent. 332 out of 2482 reviews
Rating 8 - Good. 242 out of 2482 reviews
Rating 6 - Okay. 372 out of 2482 reviews
Rating 4 - Poor. 438 out of 2482 reviews
Rating 2 - Terrible. 1098 out of 2482 reviews

4.4/10

Cleanliness

5.6/10

Staff & service

4.6/10

Amenities

4.0/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

6/10 Okay

Glinda

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Good distance to Disney parks. Needs rehab and good deep cleaning everywhere on property.

6/10 Okay

Elisa

Stayed 1 night in Dec 2024

6/10 Okay

Elisa

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Great location and friendly staff, but the property is in bad shape, lights and electric outlets don't work, the door didn't lock properly, no ice machines...

2/10 Terrible

Satyam

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
My stay at Seralago Hotel & Suites Main Gate East was disappointingly poor. The cleanliness of the rooms left much to be desired, with unemptied trash bins and dusty surfaces throughout. Communication with the staff was frustrating; they were unresponsive and lacked information when needed. The overall condition of the property was below par, with outdated rooms and malfunctioning amenities. Additionally, the area surrounding the hotel felt unsafe at night, and parking was both limited and inconvenient. I would not recommend this hotel based on my experience.
Stayed 1 night in Nov 2024

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, room comfort
A++
Wow! SeraLago has definitely stepped up their rooms. We stayed in the new suites and had plenty of room for 3 adults. Separated bedroom, living room and kitchen area. I would suggest coffee maker and a comfy chair but everything else was great for the price.
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Place had many roaches and poor costumer service
Stayed 8 nights in Nov 2024

8/10 Good

Janet

Liked: Cleanliness
Stayed 1 night in Nov 2024

2/10 Terrible

Nilka

Travelled with family
Disliked: Cleanliness, room comfort
Hotel malas condiciones
Necesita hacer demasiado arreglos las camas horribles el baño ni se diga votando agua las pared rota piso malos área de picina el jaccuzzi no sirve
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Marnie

Travelled with family, Travelled with group
Disliked: Cleanliness, room comfort
This place was awful. There was a leak in the bathroom that puddled in front of the toilet whenever we ran the shower. The floor was dirty. The sheets were dirty. One of the mattresses smelled like pee. There was at least 1 cockroach. I mentioned the bathroom leak when I checked out but they didn't seem to care; if I wasn't a pushover I would have asked for a different room or a discount, because it was not worth what I paid.
Stayed 2 nights in Nov 2024

6/10 Okay

Phil

Travelled with family
Disliked: Cleanliness, room comfort
Run down. Dirty . Stained mattresses. 20$ a day fee.
Stayed 2 nights in Nov 2024

8/10 Good

Mistie

Travelled with family
Liked: Cleanliness, room comfort
Miscommunication
I had to wait 20 minutes for the front counter lady to come in from smoking. The security guard was sitting in the lobby playing on his phone and he just kept saying she will be back soon.. Then she told me I had booked a double bed room and I said no I booked a family suite.. So I had to show her my email and she said well I don't know why they put you in another room, let me make sure I have a clean one.. After standing in the lobby for a total of 40 minutes (including her smoke break time), I was finally given a suite.. This was approximately 8:30pm
Stayed 2 nights in Nov 2024

4/10 Poor

yazohara

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Cuarots en mala condicion no luces no toallas
Stayed 1 night in Nov 2024

2/10 Terrible

Tomy

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The property is outdated not even close to the photos, unsecured parkings, too deteriorated building, smelly rooms, not safe for childrens
Stayed 7 nights in Nov 2024

4/10 Poor

Enrique

Disliked: Cleanliness
Telephone, t.v , coffee maker Notting was working
Stayed 2 nights in Nov 2024

4/10 Poor

Michael

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Emily

Travelled with partner
Disliked: Amenities, property conditions & facilities
The room I had was very large compared to what i expected for such a low price, but needs major updating. Im glad i was only there for a night because i would not have used the shower it was so outdated and gross, if i wasnt so tired i probably wouldnt have slept in the bed even. The whole area i could see needs updated and a good deep clean.
Stayed 1 night in Nov 2024

8/10 Good

Karim, Pembroke Pines

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Foe the price you pay it s perfect!in a very good location. There could be some renovations done here and there..our door was about to break and the 2nd pool was not open. Resortfee is a little too much dor what you get!!.it used to be $9, now it s $20 per day!! Otherwise no problems. Thank you
Stayed 2 nights in Nov 2024

4/10 Poor

Oscar A Diaz

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Buena ubicación, pero no hubo limpieza y en la habitación todo estaba roto
Stayed 4 nights in Nov 2024

6/10 Okay

Devin

Travelled with group
Took a long time to check in, no cleaning service "Temporarily suspended", ya ok buddy. Also no ice machine
Stayed 3 nights in Nov 2024

6/10 Okay

Janis

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Stephen

Travelled with family
Disliked: Cleanliness, amenities
The lock on the first room did not work, and it was in a desolate area. The cards did not work. Security had to open up the door with a key and then send maintenance over who then replaced the entire lock. Went out, came back and the door was left open.Luckily, nothing was missing from our bags. I would never recommend this place
Stayed 1 night in Nov 2024

2/10 Terrible

Cheryl

Disliked: Cleanliness, property conditions & facilities
Property and room was old and dirty
Stayed 2 nights in Nov 2024

10/10 Excellent

Mistie

Travelled with family
Liked: Cleanliness, room comfort
Front desk lady
The lady in the office that checked us in was nothing but AMAZING.. She was sweet and very polite. The only down fall from our trip was the pool closed at 8pm and the hot tub said it was open til midnight but it was closed when we went there at 8:30.
Stayed 1 night in Nov 2024

2/10 Terrible

Karla

Travelled with family
Disliked: Cleanliness, room comfort
Trust the reviews STAY AWAY
The pictures of this property must have been taken at leats 30 years ago... everything was horrible, since check checking in till the las day of our stay. We checked in at 9 pm the line at the lobby was huge (people complaining first red flag), as soon as we walked to our room the door was open, and the lock didnt work, dirty towels in the bathroom ans the water of the toilet was running, went back to the huge waiting line, we were giving another room, pretty much same conditions, furniture smelled so bad, because it was extremely old, the light at the bathroom looked like a rave party going on and off the whole time, the keys of the room stopped working the second day, hotel full of dogs (definitely no service dogs), I can keep going but I will save your time, just stay away.... ohh be aware of the extra $20 per day for the"RESORT FEE" this place should be ashame of charging this fee for the conditions of the rooms and the whole place.
Stayed 2 nights in Nov 2024