Seralago Hotel & Suites Main Gate East

3.0 star property
Family-friendly stay near Old Town

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Seralago Hotel & Suites Main Gate East

2 outdoor pools, a heated pool, sun loungers
Lobby sitting area
In-room safe, laptop workspace, iron/ironing board, free WiFi
In-room safe, laptop workspace, iron/ironing board, free WiFi
Premium Suite, 1 Bedroom

Reviews

5.2 out of 10

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Hot tub
    Hot tub
  • Gym
    Gym
  • Barbecue grill
    Barbecue grill
  • Outdoor space
    Outdoor space

Explore the area

Map
5678 West Irlo Bronson Memorial Hwy, Kissimmee, FL, 34746
  • Old Town
    4 min walk
  • Fun Spot America
    5 min walk
  • Falcon's Fire Golf Club
    3 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway)
    17 min drive

Room options

Family Suite (Kid's Suite)

  • 27 sq m
  • Studio
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Bunk Bed

Premium Suite, 1 Bedroom

  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds, 1 Twin Murphy Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

  • 27 sq m
  • Studio
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds (Kids Eat Free - max 2)

  • 27 sq m
  • Studio
  • Sleeps 4
  • 2 Double Beds

Double Room, 2 Double Beds, Poolside

  • 27 sq m
  • Studio
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Kissimmee

In entertainment district.Within a 10-minute walk of the aparthotel, you'll find Old Town and Fun Spot America. Falcon's Fire Golf Club and Celebration Golf Club are also within 3 miles (5 km).

What's nearby

  • Old Town - 4 min walk - 0.3 km
  • Fun Spot America - 5 min walk - 0.5 km
  • ESPN Wide World of Sports - 9 min drive - 6.9 km
  • Disney Springs™ - 12 min drive - 10.5 km
  • Epcot® - 16 min drive - 14.0 km

Getting around

  • Poinciana Station - 10 min drive
  • Kissimmee Station - 16 min drive
  • Orlando Intl. Airport (MCO) - 22 min drive

Restaurants

  • ‪World Food Trucks - ‬7 min walk
  • ‪World Showcase of Flavors Food Truck - ‬10 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Flippers Pizzeria - ‬6 min walk
  • ‪Mr And MRS Crab - ‬5 min walk

About this property

Seralago Hotel & Suites Main Gate East

Family-friendly stay near Old Town
Seralago Hotel & Suites Main Gate East offers its guests 2 outdoor swimming pools, an outdoor tennis court, a spa tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this aparthotel measures 1195 square feet (111 square meters) and includes conference space. A children's pool, barbecue grills, and a vending machine are also featured at the family-friendly Seralago Hotel & Suites Main Gate East. Self parking is free.

Smoking is allowed in designated areas at this Kissimmee aparthotel.

  • 614 guestrooms or units
  • 2 levels
  • 1195 sq ft of conference space
  • 111 sq m of conference space
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Smoking in designated areas
Seralago Hotel & Suites Main Gate East offers 614 accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Refrigerators and microwaves are provided.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

Languages

Dutch, English, French, German, Portuguese, Spanish

Property amenities

Pool/Spa

  • 2 outdoor pools
  • Heated pool
  • Fence around the pool
  • Sun loungers
  • Spa tub

Internet

  • Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • Free theme park shuttle
  • Car not required
  • On site car rental

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Playground
  • Pool gate

Food and drink

  • Refrigerator
  • Microwave

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: USD 10.00 per night

Bathrooms

  • Partially open bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels provided
  • Eco-friendly toiletries

Entertainment

  • TV
  • Arcade/game room
  • TV in a common area

Outdoor areas

  • Fully fenced
  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Laundry facilities
  • Near laundromat

Work spaces

  • 24-hour business center
  • 1 meeting room
  • Computer station
  • Laptop workspace
  • Conference space (1195 square feet)

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • No elevators
  • Upper floors accessible by stairs only
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible business center
  • Wheelchair-accessible van parking
  • Wheelchair-accessible pool
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Safe
  • Multilingual staff
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Safe at front desk
  • Wet bar
  • Gift shop/newsstand

Location highlights

  • In the entertainment district
  • Near a hospital

Things to do

  • Fitness center
  • Outdoor tennis courts
  • Free theme park shuttle
  • Tennis on site
  • Volleyball on site
  • Basketball on site
  • Golf nearby
  • Water skiing nearby
  • Theme parks nearby
  • Ecotours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 614 rooms
  • 2 floors
  • LED light bulbs
  • Access via exterior corridors
  • Connecting/adjoining rooms avaliable

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay
  • Resort fee: USD 20.44 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Housekeeping
  • Laundry facilities
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Seralago
Seralago Hotel Main Gate
Seralago Hotel Main Gate East
Seralago Main Gate
Seralago Main Gate East
Seralago Hotel Kissimmee
Seralago Kissimmee
Seralago Hotel Main Gate East Kissimmee
Seralago Main Gate East Kissimmee
Seralago & Suites Main Gate
Seralago Hotel Suites Main Gate East
Seralago Hotel & Suites Main Gate East Kissimmee
Seralago Hotel & Suites Main Gate East Aparthotel
Seralago Hotel & Suites Main Gate East Aparthotel Kissimmee

Seralago Hotel & Suites Main Gate East Reviews

Reviews

5.2
Rating 10 - Excellent. 805 out of 5565 reviews" "
Rating 8 - Good. 809 out of 5565 reviews" "
Rating 6 - Okay. 935 out of 5565 reviews" "
Rating 4 - Poor. 972 out of 5565 reviews" "
Rating 2 - Terrible. 2044 out of 5565 reviews" "

4.8/10

Cleanliness

6.2/10

Staff & service

5.2/10

Amenities

4.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

4/10 Poor

Dawn

Travelled with family
Disliked: Cleanliness, room comfort
Wouldn’t stay here
The room smelled bad. There were 3 raccoons running in front of the rooms, there were 5 pillows for 5 beds, no blankets, mattress was stained and had bugs, towels were dirty, a/c smelled moldy, there were two other people in the lobby complaining about the same issues and wanted their money back.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
You get what you pay for. Place is in dire need of upkeep. We arrived to hotel after flying in, went to take a shower and there were dirty foot prints in tub. Room has a musty smell. Beds were comfortable but do not have an actual mattress protector just a piece of felt material. Playground area grass was tall. Ac worked. Door was sketchy. You can hear the amusement park race track until closing. Did have a microwave and fridge that both worked. Close to Disney parks. It served the purpose for the nights we were there.
Stayed 2 nights in Aug 2024

2/10 Terrible

Ana

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Bad sevice and overcharged for late check out and left the room at 9am.
Stayed 1 night in Jul 2024

2/10 Terrible

Jeffrey S

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The property was run down and not maintained. Stained sheets and room smelt disgusting.
Stayed 2 nights in Aug 2024

2/10 Terrible

Neel

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Jayson

Business traveller
Disliked: Cleanliness, room comfort
Never again.
It was disgusting, never again will I stay there. I’m shocked because that place use to be nice 4 years ago. Now there’s no up keeping. I didn’t even shower there. I slept with my clothes on and just left soon as I woke up and hit the road.
Stayed 1 night in Aug 2024

4/10 Poor

Katherine

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The photos posted online were absolutely NOT what we were rented. The hotel is run down, disgusting, & overall sketchy. The door wouldn’t latch or lock. The mattresses in the “kid suite” were about a foot shorter than the bed frame itself. There was only two outlets we had access to for plugging in chargers etc. Most of the lights didn’t work & housekeeping never showed up in the 3 days we stayed.
Stayed 3 nights in Aug 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, room comfort
Good for the price.
Nice place for the price, sometimes is overcrowded but not this stay, was nice.
Stayed 1 night in Aug 2024

2/10 Terrible

Raul

Disliked: Cleanliness, property conditions & facilities
It smelled of humidity, the rooms were old, the pools were ugly and dirty, the gardens were ugly, the worst hotel I've ever stayed in.
Stayed 6 nights in Aug 2024

4/10 Poor

Eric

Disliked: Cleanliness, property conditions & facilities
The room was outdated. Not clean. No washcloths. The metal was rusty. The electric plugs. My phone charger sparked when I plugged it in. There was an extra $20 fees that were not shown. The curtains were off the hooks and tracks. Weird smell too.
Stayed 1 night in Aug 2024

2/10 Terrible

Deborah

Disliked: Cleanliness, property conditions & facilities
The room smell bad they have mold every where furniture broken
Stayed 1 night in Aug 2024

6/10 Okay

Sharon

Travelled with group
The stay was good wasn’t what we expected but loved being next to old town.
Stayed 1 night in Jul 2024

10/10 Excellent

Sonia Jeannette

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I liked, close to Old Town.
Stayed 4 nights in Apr 2024

6/10 Okay

Shekia

Disliked: Property conditions & facilities
Nice location
Stayed 1 night in Aug 2024

4/10 Poor

Iris

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Aug 2024

2/10 Terrible

Natalia

Stayed 2 nights in May 2024

2/10 Terrible

Alicia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Didnt like almost fell off bed need to remodel dirty sheets i had to leave the hotel and go to another hotel more money
Stayed 2 nights in Jul 2024

2/10 Terrible

rodney

Disliked: Cleanliness, amenities, property conditions & facilities
The property is a shelter for displaced families
Stayed 5 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Girls trip
The first room we went in had an issue with the AC. It was leaking inside the room. I called the front desk and had to go back and get keys to another room. Was given another room and was very pleased. Smelled good comfortable and clean....not to mention right across from the pool. Enjoyed my stay.
Stayed 1 night in Jul 2024

2/10 Terrible

Raul, Lake City

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

CESAR

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Kevin

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
the location is perfect, but the property is really outdated. no bad experience. ac worked perfect. the pool is good. dining options are close by (walking distance).
Stayed 2 nights in Jul 2024

2/10 Terrible

Nathan

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The key card wouldn't let us in the room,parking lot was flooded and got soaked, went back to front office they sent me back to the room said technician would be there waited about thirty minutes and had to get another room because door keypad was broke.waited about twenty minutes they gave us another room the room had rust all over looked like it was flooded and will never stay there again there was overloaded trash in the hallways would not ever recommend this hotel .
Stayed 1 night in Jul 2024

2/10 Terrible

sarah

Stayed 1 night in Jul 2024

6/10 Okay

Dorothy

Travelled with family
Stayed 2 nights in Jul 2024