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Seralago Hotel and Suites Main Gate East

3.0 star property
Family-friendly stay near Old Town

Choose dates to view prices

Photo gallery for Seralago Hotel and Suites Main Gate East

Lobby
2 outdoor pools, a heated pool, sun loungers
In-room safe, laptop workspace, iron/ironing board, free WiFi
In-room safe, laptop workspace, iron/ironing board, free WiFi
Premium Suite, 1 Bedroom

Reviews

4.8 out of 10

Popular amenities

  • 24/7 front desk
  • Room service
  • Laundry
  • Outdoor space
  • Hot tub
  • Air conditioning

Explore the area

Map
5678 West Irlo Bronson Memorial, Highway, 2, Kissimmee, FL, 34746
  • Old Town
    ‪4 min walk‬
  • Fun Spot America
    ‪6 min walk‬
  • Disney Springs™
    ‪12 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪29 min drive‬

Room options

View all photos for Family Suite (Kid's Suite)

Family Suite (Kid's Suite)

Family Suite (Kid's Suite)

  • 27 sq m
  • Studio
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Bunk Bed

View all photos for Premium Suite, 1 Bedroom

In-room safe, laptop workspace, iron/ironing board, free WiFi

Premium Suite, 1 Bedroom

  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds, 1 Twin Murphy Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

  • 27 sq m
  • Studio
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds (Kids Eat Free - max 2)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds (Kids Eat Free - max 2)

  • 27 sq m
  • Studio
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Double Beds, Poolside

In-room safe, laptop workspace, iron/ironing board, free WiFi

Double Room, 2 Double Beds, Poolside

  • 27 sq m
  • Studio
  • Sleeps 4
  • 2 Double Beds

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About the area

Kissimmee

In entertainment district.Within a 10-minute walk of the aparthotel, you'll find Old Town and Fun Spot America. Falcon's Fire Golf Club and Celebration Golf Club are also within 3 miles (5 km).

What's nearby

  • Old Town - 4 min walk - 0.4 km
  • Fun Spot America - 6 min walk - 0.5 km
  • ESPN Wide World of Sports Complex - 10 min drive - 7.2 km
  • Epcot® - 11 min drive - 9.4 km
  • Disney Springs™ - 12 min drive - 10.5 km

Getting around

  • Poinciana Station - 18 min drive
  • Brightline Orlando Station - 21 min drive
  • Orlando Intl. Airport (MCO) - 29 min drive

Restaurants

  • ‪World Food Trucks - ‬8 min walk
  • ‪World Showcase of Flavors Food Truck - ‬11 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Flippers Pizzeria - ‬7 min walk
  • ‪Mr And MRS Crab - ‬6 min walk

About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

Seralago Hotel and Suites Main Gate East

Family-friendly stay near Old Town
Seralago Hotel and Suites Main Gate East offers its guests 2 outdoor swimming pools, an outdoor tennis court, a hot tub, and a steam room. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this aparthotel measures 1195 square feet (111 square meters) and includes conference space. A children's pool, a fitness center, and a children's club are also featured at the family-friendly Seralago Hotel and Suites Main Gate East. Self parking is free.

Smoking is allowed in designated areas at this Kissimmee aparthotel.

  • 614 guestrooms or units
  • 2 levels
  • 1195 sq ft of conference space
  • 111 sq m of conference space
  • Kid's club
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
Seralago Hotel and Suites Main Gate East offers 614 accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Refrigerators and microwaves are provided.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

Languages

Dutch, English, French, German, Portuguese, Spanish

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Property amenities

Pool/Spa

  • 2 outdoor pools
  • Fenced pool
  • Heated pool
  • Hot tub
  • Pool gate
  • Pool loungers
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Car rental
  • Car not required
  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's club
  • Children's pool
  • Playground
  • Pool gate

Food and drink

  • Microwave
  • Refrigerator

Dining

  • Room service
  • Wet bar

Bedrooms

  • Alarm clock
  • Bedsheets provided
  • Rollaway/extra bed: USD 10 per night

Bathroom

  • 1 partially-open bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Fully-fenced
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1,195 square feet of conference space
  • 24-hour business center
  • Computer station
  • Laptop workspace
  • Meeting room

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Gift shop/newsstand
  • Grocery/convenience store
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In an entertainment district
  • Near a hospital

Things to do

  • Arcade/game room
  • Basketball
  • Children's club
  • Children's pool
  • Gym
  • Heated pool
  • Outdoor tennis court
  • Shopping
  • Volleyball
  • Ecotours nearby
  • Golfing nearby
  • Theme park nearby
  • Water skiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 floors
  • 614 units
  • Access via exterior corridors
  • Banquet hall
  • Connecting units available
  • Eco-friendly toiletries
  • Garden
  • Housekeeping (on request)
  • LED lighting

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay
  • Resort fee: USD 20.44 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Housekeeping
  • Laundry facilities
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Seralago
Seralago Hotel Main Gate
Seralago Hotel Main Gate East
Seralago Main Gate
Seralago Main Gate East
Seralago Hotel Kissimmee
Seralago Kissimmee
Seralago Hotel Main Gate East Kissimmee
Seralago Main Gate East Kissimmee

Seralago Hotel and Suites Main Gate East Reviews

Reviews

4.8
Rating 10 - Excellent. 321 out of 2345 reviews
Rating 8 - Good. 227 out of 2345 reviews
Rating 6 - Okay. 347 out of 2345 reviews
Rating 4 - Poor. 410 out of 2345 reviews
Rating 2 - Terrible. 1040 out of 2345 reviews

4.4/10

Cleanliness

5.6/10

Staff & service

4.6/10

Amenities

4.0/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

6/10 Okay

Glinda

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Good distance to Disney parks. Needs rehab and good deep cleaning everywhere on property.

6/10 Okay

Elisa

Stayed 1 night in Dec 2024

6/10 Okay

Elisa

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Great location and friendly staff, but the property is in bad shape, lights and electric outlets don't work, the door didn't lock properly, no ice machines...

2/10 Terrible

vinicio, Andover

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Adrina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience
Stayed 1 night in Dec 2024

2/10 Terrible

Kelsey

Stayed 1 night in Dec 2024

2/10 Terrible

Kerimar Enid Santiago

Disliked: Cleanliness, amenities, property conditions & facilities
First thing I want to say is that the receptionist named Daniel was really kind and respectfull, he was great. Regarding the "hotel" this was a real life nightmare. Super Dirty, scary, old, beds were horrible. Everything was bad. Please DO NOT stay here.
Stayed 2 nights in Dec 2024

2/10 Terrible

Angel L.

Liked: Cleanliness
Disliked: Property conditions & facilities
Was dirty, no hot water, uncomfortable pillows, uncomfortable bed, extremely DIRTY
Stayed 2 nights in Dec 2024

2/10 Terrible

Jessie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
wouldn’t recommend
Stayed 4 nights in Dec 2024

2/10 Terrible

Andre

Disliked: Cleanliness, amenities
Dirty place, poor of maintenance, room smells terrible.
Stayed 2 nights in Dec 2024

10/10 Excellent

jeff

Travelled with family
Liked: Cleanliness, room comfort
Comfortable,safe,quiet we will be back
The property was decorated beautifully. Our toilet top had a crack, but it worked. Other reviews said there was cigarette stains on the tub, I saw extra tub covering pieces. No cigarette holes, no bugs at all. Not even 1. I loved all about our little room. The lamps were adorable and the furniture was sturdy.
Stayed 1 night in Dec 2024

10/10 Excellent

Rose

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Diane

Stayed 2 nights in Dec 2024

2/10 Terrible

Edgar

Travelled with family
Disliked: Cleanliness, room comfort
Terrible
Dirty, no hot water, room smelled like bleach and sweat. Check in is at 4 but room was not ready at that time.
Stayed 1 night in Dec 2024

4/10 Poor

Stephanie

Travelled with family
Disliked: Cleanliness, room comfort
So gross
The room was so dirty. There was a bar of soap with hair on it left in the shower. The carpet was sticky. The tv in the kid's room didn't work. The lock on the door was broken. The heater in the room didn't get hot and just blew cold air all night so it was freezing. We won't ever stay here again.
Stayed 1 night in Dec 2024

2/10 Terrible

Laura

Travelled with family
Disliked: Cleanliness, property conditions & facilities
—door was crooked in the frame and would only open if we shoved it with shoulders. It would not lock when shut. —bugs in the room —not enough outlets —broken lamp —uncomfortable mattresses —staff did not seem concerned about any of these issues when reported.
Stayed 2 nights in Dec 2024

2/10 Terrible

Ana

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The hotel has gone down the hill the property is in really bad conditions they gave me the wrong room and when I open the door it was vomit everywhere the beds a mess and smell horrible the hallways smells horrible never again will I stay here and if you have kids don’t bring them here the smell of weed is horrible
Stayed 1 night in Dec 2024

2/10 Terrible

Andrew

Disliked: Cleanliness, amenities, property conditions & facilities
It looked like it has never been upgraded since built in the late sixties. The worst part was the heater didn't work despite freezing temps in Florida that night. The staff told me there was a problem with the heaters maintenance were working on but I don't think the heaters ever worked. We couldn't stay there and it seems like they haven't refunded me. Very disappointed and dissatisfied.
Stayed 1 night in Dec 2024

4/10 Poor

Bryan

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Abigail

Liked: Cleanliness
Stayed 2 nights in Nov 2024

2/10 Terrible

Mr

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
After two room changes finally decided to find another hotel the place smells like sewage outside inside all the fruniture looks like they got if from another flooded out hotel. Dead roaches on the sticky dark carpet, exposed electrical wires smells like it’s been wet inside prior they should really for the safety of tourists condemn the place. Stay their and find out don’t say I didn’t warn you
Stayed 1 night in Nov 2024

2/10 Terrible

Debbie

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Tabitha

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I wasn't expecting a lot for the price but we only needed it for one night until we could check into our condo. But this was disgusting. I'm usually so good about looking at reviews and I booked through Expedia and they have it listed at 3.5 stars. I wish I could give it 0 stars. I don't know how this place is still open. The room was filthy. Stains on the beds, the couch, blood stains in the bathroom. They had the nerve to charge me and additional $20 resort fee, the pools are all closed, there is garbage everywhere. They even offered us another room and it was even worse. I can't express in words how bad this place is.
Stayed 1 night in Nov 2024

2/10 Terrible

Samantha

Disliked: Cleanliness, amenities, property conditions & facilities
Horrible hotel, horrible service! Never ever will book here again!!
Stayed 3 nights in Nov 2024

6/10 Okay

Benjamin

I grew up coming here and seeing it deteriorate was very sad, we could barely use our sink because it was slanted and the water did go when it was supposed to go. The beds were stained.
Stayed 4 nights in Nov 2024