If you like taking a cold shower, listening to a noisy AC, and climbing to the 12th floor by the stairs, you should definitely consider Sonder at The Point, and I am not pretending to be a grumble guest. I can understand a hot water outage for a short time, but it lasted for 2.5 days; luckily, I was leaving today, and even after they sent us a message saying everything is okay now, I haven't had any hot water in my shower. Elevator was another problem. When I just checked in, I noticed the elevator was not working correctly - it was just turning off whenever it wanted, and I heard people complaining about it. Yes, they have two elevators in every tower, but another one was out of service for over three weeks, as people said. Yesterday was a nightmare; I waited for over 30 minutes for the elevator. Finally, the AC was a cherry on the pie; it always made a noise, and you couldn't do anything with it. Moreover, it is right next to the bed, so if you don't turn it off before you fall asleep, you wake up with a headache and can't change the temperature, so you either accept 72 degrees or feel the heat because it is hot outside.
Another thing: Wi-Fi doesn't have a stable connection, so it is not the best place to work from and take many online meetings.
It was my second and, I believe, the last time staying at Sonder property.