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Surestay Plus By Best Western Orlando Lake Buena Vista

2.5 star property
Hotel near Disney Springs™ in Orlando

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Surestay Plus By Best Western Orlando Lake Buena Vista

Outdoor pool
In-room safe, iron/ironing board, bed sheets
In-room safe, iron/ironing board, bed sheets
Outdoor pool
Front of property

Reviews

7.0 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Parking included
    Parking included
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Gym
    Gym

Explore the area

Map
8200 Palm Pkwy, Orlando, FL, 32836-6427
  • Orlando Vineland Premium Outlets
    4 min drive
  • Lake Bryan
    5 min drive
  • Disney Springs™
    5 min drive
  • Orlando, FL (MCO-Orlando Intl.)
    22 min drive

Room options

View all photos for Suite, 1 King Bed, Accessible, Kitchen (with Sofabed)

In-room safe, iron/ironing board, bed sheets

Suite, 1 King Bed, Accessible, Kitchen (with Sofabed)

  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Kitchen (with Sofabed)

In-room safe, iron/ironing board, bed sheets

Suite, 2 Double Beds, Accessible, Kitchen (with Sofabed)

  • 51 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Separate Living Room;with Sofabed)

In-room safe, iron/ironing board, bed sheets

Suite, Multiple Beds, Non Smoking, Kitchen (Separate Living Room;with Sofabed)

  • 74 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible, Kitchen (with Sofabed)

In-room safe, iron/ironing board, bed sheets

Suite, Multiple Beds, Accessible, Kitchen (with Sofabed)

  • 75 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (Separate Living Room;with Sofabed)

In-room safe, iron/ironing board, bed sheets

Suite, 1 King Bed, Non Smoking, Kitchen (Separate Living Room;with Sofabed)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (Separate Living Room;with Sofabed)

In-room safe, iron/ironing board, bed sheets

Suite, 2 Queen Beds, Non Smoking, Kitchen (Separate Living Room;with Sofabed)

  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Double Beds, Accessible, Kitchen (with Sofabed)

In-room safe, iron/ironing board, bed sheets

Suite, 2 Double Beds, Accessible, Kitchen (with Sofabed)

  • 51 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

Exterior
Extended Stay America Suites Orlando Lake Buena Vista
Pool
Breakfast included
Pet-friendly
Parking included
3.4 out of 5, (1003)
The price is CA $122
per night
CA $137 total
includes taxes & fees
5 Dec - 6 Dec
Extended Stay America Suites Orlando Lake Buena Vista

About the area

Orlando

In Orlando .Within 3 miles (5 km) of this hotel, you'll find Orlando Vineland Premium Outlets and Disney Springs™. Walt Disney World® Resort and Lake Bryan are also within 3 miles (5 km).

What's nearby

  • Orlando Vineland Premium Outlets - 4 min drive - 3.2 km
  • Disney Springs™ - 5 min drive - 3.8 km
  • Discovery Cove - 6 min drive - 5.4 km
  • Orange County Convention Center - 6 min drive - 5.9 km
  • SeaWorld® Orlando - 7 min drive - 5.5 km

Getting around

  • Orlando Station - 21 min drive
  • Orlando Intl. Airport (MCO) - 22 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Giordano's - ‬16 min walk
  • ‪Ford's Garage- Orlando - ‬4 min drive
  • ‪Sofrito Latin Cafe - ‬12 min walk
  • ‪Shake Shack - ‬4 min drive

About this property

Surestay Plus By Best Western Orlando Lake Buena Vista

Hotel near Disney Springs™ in Orlando
Surestay Plus By Best Western Orlando Lake Buena Vista offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. Free breakfast is served daily. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Surestay Plus By Best Western Orlando Lake Buena Vista. Self parking is free.

This Orlando hotel is smoke free.

  • 123 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Elevator
  • No smoking on site
Surestay Plus By Best Western Orlando Lake Buena Vista offers 123 air-conditioned accommodations with safes and hair dryers. Accommodations have separate dining areas and are furnished with double sofa beds. 32-inch flat-screen televisions come with cable channels. Housekeeping is provided on request.

Languages

English, French, Portuguese, Spanish

Property amenities

Family friendly

  • Free theme park shuttle
  • Laundry facilities
  • Outdoor pool
  • Separate dining area
  • Sofa bed

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Free theme park shuttle

Food and drink

  • Free buffet breakfast available daily 7:00 AM–9:30 AM

Things to do

  • Fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Double sofa bed
  • Heating

Bathroom

  • Hair dryer
  • Towels

Food and drink

  • Dining room

More

  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from November 3 2023 to November 30 2024 (completion date subject to change). The following areas are affected:
  • Laundry facilities
  • Lobby
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and mobile payments. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Surestay Plus By Best Western Orlando Lake Buena Vista Hotel
Surestay Plus By Best Western Orlando Lake Buena Vista Orlando

Surestay Plus By Best Western Orlando Lake Buena Vista Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 347 out of 1046 reviews" "
Rating 8 - Good. 220 out of 1046 reviews" "
Rating 6 - Okay. 174 out of 1046 reviews" "
Rating 4 - Poor. 127 out of 1046 reviews" "
Rating 2 - Terrible. 178 out of 1046 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Shirley

Liked: Cleanliness, staff & service
Property is under renovations. Hopefully if completed well it will be a prime location

2/10 Terrible

Gabriela

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Samuel

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia should not allow hotels that are under construction to be reserved. This hotel had wet carpet and industrial fans everywhere. Anyone with allergies could not stay there. Shower and towels dirty. I was very disappointed with the establishment.
Stayed 2 nights in Aug 2024

2/10 Terrible

Kathy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Janet

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Ants. Smell.
Stayed 1 night in Aug 2024

4/10 Poor

Erika

Disliked: Cleanliness, property conditions & facilities
Bugs
Stayed 3 nights in Aug 2024

4/10 Poor

RONEL

Disliked: Property conditions & facilities, room comfort
my clients were not happy at all with there stay they were not advised that the laundry was under construction so as theye were staying rhere for days there was noweher to get washing done for there onward trip and service was not good
Stayed 8 nights in Aug 2024

10/10 Excellent

Ritzy

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and quiet
Stayed 2 nights in Aug 2024

6/10 Okay

Lisa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
The bathtub was dirty, the room smelled like mold and felt damp like something was wrong with the cooling system
Stayed 4 nights in Aug 2024

8/10 Good

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Jonny

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Poor Conditions
We have stayed at this hotel before and booked again because of the amenities, specifically a microwave and fridge. This was advertised in the photos on the hotels.com website. Come to find out, they are phasing out their microwaves. We asked at the front desk about it and he said he would ask the morning crew to let us use the kitchen microwave. We asked the next morning and they said no. Also the hotel is pretty run down—I know it’s being renovated, but the conditions are poor on a number of levels. Additionally, there were multiple bugs in the room, including a roach. Will definitely put this hotel on our no fly zone hotels.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Quarto com cozinha bem localizado
Fiquei em um quarto ainda não renovado, quarto bom, amplo e confortável, arrumaram o quarto todos os dias. Cozinha com utensílios que facilitam bastante a estadia com crianças (geladeira grande, fogão, microondas, maquina de lavar louças, maquina café, torradeiras, armários, panelas, frigideiras, talheres, pratos, copos). Banheiro dos quartos antigos tem banheira, vi um quarto renovado que já era com chuveiro e box. A piscina já está funcionando, toda novinha, com móveis novos na área de piscina. Recepção e café ainda estão improvisados no hall devido às reformas. Café da manhã tem bebidas de máquina (sucos, leite, cafés), cereais, maquina de waffles, pão de forma, muffins, ovos, linguiça e uma fruta (maçã ou laranja). Tivemos alguns dias de problemas com elevador e internet devido a um vazamento que ocorreu durante as obras, mas no geral valeu o valor. Em relação às obras, vimos alguns quartos sendo renovados e em frente a estes tinha um pouco de poeira, mas no mais o hotel estava bem limpo. A localização é excelente.
Stayed 12 nights in Jul 2024

8/10 Good

Gregory

Travelled with family
Liked: Cleanliness, staff & service, room comfort
We have stayed at this hotel multiple times. Great location. Close to Disney parks and dinning. Never had a big issues. Good price. Large rooms for families. Kitchen is very convenient. Rooms always clean. The hotel is under construction. So some rooms are updated. Some are not. Other than that overall satisfied for the price. Will stay again.
Stayed 1 night in Jul 2024

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

sissi

Travelled with family
Stolen wallet
I called 2 times a soon is I got to the hotel because the safety box was close I went to the front desk to tell them once again no one went to check it. I told them that if I were not in the room please go in and open the safety box and leave it open they never went and unfortunately my son wallet was stolen I reported at the frond desk. Wallet didn’t have money or credit card in it, only my son school ID. It was very disappointing. It was a very special wallet because it was a gift from some special,It was in the night table. I really hope that it was a mistake and was taken with the sheet when they went to clean. Please make sure when a guest reports something make sure is done. I had to leave early in the mornings and came late at night because we went specially to do the parks and I couldn’t be in the hotel all day and asking or waiting to be done. We feel very sad we had to go through this in our vacations and specially that it had an special meaning.
Stayed 5 nights in Jul 2024

6/10 Okay

Evelyn

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Renovation
I was not aware that the hotel was under renovation. The smell of mold and wet carpet permeated the air, the elevator and the stairs. Had it been mentioned in the booking site I would not have booked a room.
Stayed 3 nights in Jul 2024

2/10 Terrible

Stephanie Seegoolam

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
This hotel is under major renovation. The room smelled like mold. Every spring in the aged mattress stuck out once laid upon. No blankets were provided. The entire floor was we stayed on had major reconstruction taking place. Motel 6 is better than this place.
Stayed 1 night in Jul 2024

10/10 Excellent

Adelfa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Valeria

Disliked: Cleanliness, property conditions & facilities
The area was very close to the parks and the AC worked that’s the good part the bad part elevator was broken room was on 4th floor we had to carry all our luggage up restroom smelled like pee the next day we found the rug wet asked about changing but it was late and did not want to carry all our stuff down by ourselves I guess we got what we payed for
Stayed 8 nights in Jul 2024

8/10 Good

Ali

Stayed 6 nights in Jul 2024

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service
Buen trato el hotel esta en construcción
Stayed 7 nights in Jul 2024

8/10 Good

Deise

Stayed 5 nights in Jul 2024

8/10 Good

Shiraz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was experience was good.
Stayed 5 nights in Jul 2024

4/10 Poor

Karry

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Edgar

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Its was nasty and it had a mold odor and old
Stayed 1 night in Jul 2024