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Westgate Palace Hotel / Universal / I-Drive

4.0 star property
Family-friendly 4-star resort near Universal Orlando Resort

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Photo gallery for Westgate Palace Hotel / Universal / I-Drive

Outdoor pool, pool umbrellas
Terrace/patio
Signature Suite, 2 Bedrooms | Private kitchen
American cuisine, pool views
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
6145 Carrier Drive, Orlando, FL, 32819
  • Universal Orlando Resort
    ‪15 min walk‬
  • Universal Studios Florida
    ‪6 min drive‬
  • Universal’s Volcano Bay
    ‪7 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪28 min drive‬

Room options

View all photos for Signature Suite, 2 Bedrooms

Signature Suite, 2 Bedrooms | Private kitchen

Signature Suite, 2 Bedrooms

  • 57 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Suite

2 bedrooms, down comforters, in-room safe, laptop workspace

Family Suite

  • 57 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Signature Suite, 2 Bedrooms (Deluxe)

Full-size fridge, microwave, oven, stovetop

Signature Suite, 2 Bedrooms (Deluxe)

  • 65 sq m
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 2 Twin Beds

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About the area

Orlando

Florida Center stay.Your stay at this Florida Center resort places you within 2 miles (3 km) of Universal Orlando Resort and The Wheel at ICON Park™. Orlando International Premium Outlets and Universal’s Islands of Adventure are also within 2 miles (3 km).
View more Resorts in OrlandoOpens in a new window

What's nearby

  • CoCo Key Water Resort - 11 min walk - 1.0 km
  • Universal Orlando Resort - 15 min walk - 1.3 km
  • The Wheel at ICON Park™ - 3 min drive - 2.2 km
  • Universal Studios Florida - 6 min drive - 3.9 km
  • Universal’s Volcano Bay - 7 min drive - 4.0 km

Getting around

  • Orlando Station - 19 min drive
  • Sand Lake Road Station - 25 min drive
  • Orlando Intl. Airport (MCO) - 28 min drive

Restaurants

  • ‪Dockside's Pier 8 Market - ‬9 min walk
  • ‪The Wave Maker’s Pool Bar - ‬7 min walk
  • ‪Sunset Lounge - ‬8 min walk
  • ‪Chili's Grill & Bar - ‬7 min walk
  • ‪Cafe Mineiro - ‬12 min walk

About this property

Westgate Palace Hotel / Universal / I-Drive

Family-friendly 4-star resort near Universal Orlando Resort
Westgate Palace Hotel / Universal / I-Drive offers its guests a children's pool, an outdoor pool, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. A terrace, barbecue grills, and an arcade/game room are also featured at the family-friendly Westgate Palace Hotel / Universal / I-Drive. You'll have access to the health club at a partner property. Free self parking is available.

This 4-star Orlando resort is smoke free.

  • 408 guestrooms or units
  • 19 levels
  • 2 buildings
  • Built in 2003
  • Deli
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue
Westgate Palace Hotel / Universal / I-Drive offers 408 accommodations with washers/dryers and laptop-compatible safes. Accommodations offer separate sitting areas. Beds feature down comforters. Accommodations at this 4-star resort have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Flat-screen televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cribs/infant beds
  • Free theme park shuttle
  • Full-sized refrigerator
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Playground
  • Separate dining area
  • Separate living room
  • Snack bar/deli
  • Washer/dryer

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Free theme park shuttle

Food and drink

  • Continental breakfast available for a fee daily 7 AM–11 AM: USD 7-15 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Access to nearby health club
  • Arcade/game room
  • Basketball
  • Children's pool
  • Fishing
  • Fitness center
  • Outdoor pool
  • Playground
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop

More

  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Separate sitting area
  • Washer and dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay
  • Resort fee: USD 24.73 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 7 to 15 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 

Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westgate Palace Condo Resort
Westgate Palace Two Bedroom Condo Resort
Westgate Palace Two Bedroom Condo Resort Condo
Westgate Palace Two Bedroom Condo Resort Condo Orlando
Westgate Palace Two Bedroom Condo Resort Orlando
Westgate Palace Two Bedroom Orlando
Westgate Palace Two Bedroom
Westgate Two room Orlando

Westgate Palace Hotel / Universal / I-Drive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 559 out of 1016 reviews
Rating 8 - Good. 249 out of 1016 reviews
Rating 6 - Okay. 105 out of 1016 reviews
Rating 4 - Poor. 43 out of 1016 reviews
Rating 2 - Terrible. 60 out of 1016 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice but they need better breakfast options Starbucks is too crowded
Stayed 4 nights in Dec 2024

10/10 Excellent

Jodi, ELMHURST

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and location! My family loved staying here.
Stayed 7 nights in Jan 2025

10/10 Excellent

Clovis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

4/10 Poor

Lakita

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Nov 2024

6/10 Okay

Joseph

Liked: Staff & service, amenities
The staff was nice. This area didn’t really have walking distance restaurants like the other side of I-drive. This hotel also has an old feel to it. It definitely needs a face lift. Over all 6/10
Stayed 2 nights in Nov 2024

6/10 Okay

Patricia

Travelled with family
It was ok!
The property was ok-It was centrally located to alot of places-shopping and all the parks. However, the feel of the hotel felt like much like a timeshare type of hotel. We requested to have our room clean (4 nights, 5 days stay) they said no, but were given our clean towels and trash bags. I even left some jewelry behind and called to let them know and have not heard back from them yet about. it.
Stayed 4 nights in Nov 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

jose l

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Leanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room
Very big, clean rooms. Not insulated well, the noise in the hallway is echos loud in the rooms. Orlando is a port town, so many guests stay out until 2-3 a.m.
Stayed 2 nights in Nov 2024

10/10 Excellent

Gregory

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained. The pool area was very clean. Towels always waiting.
Stayed 5 nights in Nov 2024

10/10 Excellent

Cebert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and helpful. Would definately stay here again.
Stayed 4 nights in Nov 2024

8/10 Good

benjamin, jacksonville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and nice rooms. Quiet and very convenient location to parks and dinning. One of our favorite Hotels in Orlando...
Stayed 2 nights in Nov 2024

2/10 Terrible

ALI

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I am very surprised Expedia gaved this property a 4 star, that made me not to make any more reservations through Expedia.
Stayed 2 nights in Jul 2024

10/10 Excellent

Anthony

Great
Stayed 4 nights in Nov 2024

10/10 Excellent

Amir G, Westlake

Stayed 4 nights in Aug 2024

10/10 Excellent

evelyn

Stayed 4 nights in Oct 2024

10/10 Excellent

Rakesh

Travelled with family
Liked: Cleanliness, amenities
Friendly staff , great location
Stayed 3 nights in Nov 2024

6/10 Okay

Haley

Travelled with family
Liked: Cleanliness, staff & service
We stayed at at westgate palace as a family of 4 for 6 Nights! This resort has the potential to be awesome, however, there are a few things holding it back! We loved the 2 bedrooms, two bathrooms, washer dryer, cleanliness and how quiet it was for the most part. The staff was always friendly and helpful. The drawbacks were the mattresses. We had a terribly uncomfortable, sunk in queen mattress and One terrible twin bed. The other twin mattress was obviously much newer and much comfier. We asked the front desk about switching rooms due to the mattresses being so awful and they did immediately switch our rooms which was great but the only thing better was the queen mattress. In the new room BOTH twin mattress’s were TERRIBLE! Honestly, they need to just throw all of the crappy, old, hard, sunk mattresses away and start over with new ones. The other issues were our keycards stopped working halfway through our stay so we couldn’t get in and had to have them reprogrammed. Kids were SCREAMING in the pool so loudly that we could hear them from our 7th floor room. Not relaxing! The bar and restaurant weren’t open our entire stay which we weren’t expecting. That was one of the selling points for us. Apparently they don’t open them unless it’s super busy so it felt like false advertising! . Saturday and Sunday morning at 7:20 am someone BLASTED music at the pool. It woke us all up from our sleep and we were exhausted from being at the parks late! Not sure what the deal was with that!
Stayed 2 nights in Nov 2024

4/10 Poor

Sohiana

Travelled with family
Disliked: Staff & service
There is no service at all we called a few time we needed tower never came also we asked to clean the room housekeeping never showed up
Stayed 3 nights in Oct 2024

10/10 Excellent

Don

Stayed 2 nights in Oct 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff, clean room, perfect for our weekend trip
Stayed 2 nights in Oct 2024

10/10 Excellent

Yiguang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was super nice and helpful! They deserve five stars! The location is very convenient, and the room was nice and clean. The only minus is that the window glass was quite dirty—it somewhat ruined the gorgeous view from the hotel room.
Stayed 2 nights in Oct 2024

10/10 Excellent

Joycelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Liudmila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Universal
Stayed 2 nights in Oct 2024

10/10 Excellent

Alejandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024