This hotel is mainly set up for long term staying guests. Room was reasonably clean, just a couple of minor issues. Lifts did not work at all during our stay. ( Luckily we were on the ground floor, so not an issue for us). On our first full day in Florida, we came back to the hotel to freshen up for dinner to find the hotel had no running water. We reported this to the receptionist on duty, who, without even looking up or acknowledging us at all, said, "we don't have an update!" We fully expected to have to find another hotel that night when we returned, but luckily, the water was back on. We checked out the following morning. The morning receptionist was brilliant, the evening receptionist not so much.