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Candeo Hotels Osaka The Tower

4.5 star property
4.5-star luxury hotel near Dotonbori

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Photo gallery for Candeo Hotels Osaka The Tower

Spa
Property video
Premium Private Spa CANDEO Suite with Sofa Bed,Non Smoking
Restaurant
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
Dojimahama 1-chome 1-27, Osaka, Osaka, 530-0004
  • Place, Osaka City Hall
    ‪2 min walk‬
  • Place, Festival Hall
    ‪4 min walk‬
  • Place, Osaka Station City
    ‪9 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪60 min drive‬

Room options

View all photos for Deluxe King,Non Smoking

Slippers, towels

Deluxe King,Non Smoking

9.4 out of 10
Exceptional
(35 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King with Sofa Bed,Non Smoking

Slippers, towels

Deluxe King with Sofa Bed,Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Executive King,Non Smoking

Down comforters, in-room safe, desk, free WiFi

Executive King,Non Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive King with Sofa Bed,Non Smoking

Down comforters, in-room safe, desk, free WiFi

Executive King with Sofa Bed,Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Luxury Corner King,Non Smoking

Slippers, towels

Luxury Corner King,Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Corner King with Sofa Bed,Non Smoking

Slippers, towels

Luxury Corner King with Sofa Bed,Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Twin,Non Smoking

Down comforters, in-room safe, desk, free WiFi

Deluxe Twin,Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin with Sofa Bed,Non Smoking

Down comforters, in-room safe, desk, free WiFi

Deluxe Twin with Sofa Bed,Non Smoking

8.4 out of 10
Very good
(9 reviews)
  • 25 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Executive Twin,Non Smoking

Slippers, towels

Executive Twin,Non Smoking

10.0 out of 10
Exceptional
(11 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Twin with Sofa Bed,Non Smoking

Slippers, towels

Executive Twin with Sofa Bed,Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • 29 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Premium Twin (Universal),Non Smoking

Property amenity

Premium Twin (Universal),Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 41 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Twin (Universal) with Sofa Bed,Non Smoking

Property amenity

Premium Twin (Universal) with Sofa Bed,Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Premium Triple,Non Smoking

Down comforters, in-room safe, desk, free WiFi

Premium Triple,Non Smoking

  • 43 sq m
  • Sleeps 6
  • 3 Twin Beds

View all photos for Premium Triple with Sofa Bed,Non Smoking

Down comforters, in-room safe, desk, free WiFi

Premium Triple with Sofa Bed,Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 43 sq m
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Premium Private Spa Suite with Sofa Bed,Non Smoking

Down comforters, in-room safe, desk, free WiFi

Premium Private Spa Suite with Sofa Bed,Non Smoking

  • 60 sq m
  • Sleeps 7
  • 3 Twin Beds and 2 Twin Sofa Beds

View all photos for Premium Private Spa CANDEO Suite with Sofa Bed,Non Smoking

Premium Private Spa CANDEO Suite with Sofa Bed,Non Smoking

Premium Private Spa CANDEO Suite with Sofa Bed,Non Smoking

  • Sleeps 6
  • 4 Twin Beds and 2 Twin Sofa Beds

View all photos for Deluxe King with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Deluxe King with Executive Bar Lounge Access - High Floor - Non-Smoking

9.6 out of 10
Exceptional
(10 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Deluxe King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Executive King with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Executive King with Executive Bar Lounge Access - High Floor - Non-Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Executive King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Luxury Corner King with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Luxury Corner King with Executive Bar Lounge Access - High Floor - Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Corner King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Luxury Corner King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Twin with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Deluxe Twin with Executive Bar Lounge Access - High Floor - Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Deluxe Twin with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

  • 25 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Executive Twin with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Executive Twin with Executive Bar Lounge Access - High Floor - Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Twin with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Executive Twin with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Premium Triple with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Premium Triple with Executive Bar Lounge Access - High Floor - Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • Sleeps 6
  • 3 Twin Beds

View all photos for Premium Triple with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Premium Triple with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

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About the area

Osaka

Kita stay.Your stay at this Kita hotel places you within 3 miles (5 km) of Dotonbori and Osaka Castle. Kyocera Dome Osaka and Kuromon Market are also within 3 miles (5 km).

What's nearby

  • Osaka City Hall - 2 min walk - 0.2 km
  • Festival Hall - 4 min walk - 0.4 km
  • Osaka Station City - 9 min walk - 0.8 km
  • Pokemon Centre Osaka - 11 min walk - 0.9 km
  • Grand Front Osaka Mall - 13 min walk - 1.2 km

Getting around

  • Oebashi Station - 3 min walk
  • Higobashi Station - 9 min walk
  • Kansai Intl. Airport (KIX) - 51 min drive

Restaurants

  • ‪The C's～Sky Dining～ - ‬1 min walk
  • ‪珈琲館 堂島ビルヂング店 - ‬1 min walk
  • ‪なかおか珈琲 中之島店 - ‬1 min walk
  • ‪はまじま - ‬1 min walk
  • ‪さつま - ‬3 min walk

About this property

Candeo Hotels Osaka The Tower

4.5-star luxury hotel near Dotonbori
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. A 24-hour fitness center, spa services, and concierge services are also featured at the luxury Candeo Hotels Osaka The Tower. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Osaka hotel.

  • 548 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Candeo Hotels Osaka The Tower offers 548 air-conditioned accommodations with safes and slippers. Beds feature down comforters. Televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.
Guests can pamper themselves by indulging in the onsite spa services. Public bath/onsen services include an indoor public bath (no minerals).

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Jan 3 - Jan 4, 2026
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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 3:00 PM on request
  • Self parking on site (JPY 2,800 per day)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,180 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 49-inch TV with cable channels

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Private bathroom
  • Slippers
  • Towels provided

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
A scheduled power outage will take place on January 12, 2026 from noon to midnight. All facilities that use power, including elevators, parking garage and restaurant will not be available during this time. Check-out time will be at 10 AM on this date.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4180 per person
  • Airport shuttle fee: JPY 1800 per person (one-way)
  • Airport shuttle fee per child: JPY 900 (one-way), (from 6 to 12 years old)
  • Self parking fee: JPY 2800 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash.

Clothing, including swimwear, is not permitted for guests using public baths or hot springs.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Candeo Hotels Osaka Dojimahama
Candeo Hotels Osaka The Tower Hotel
Candeo Hotels Osaka The Tower Osaka
Candeo Hotels Osaka The Tower Hotel Osaka

Candeo Hotels Osaka The Tower Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 887 out of 1276 reviews
Rating 8 - Good. 232 out of 1276 reviews
Rating 6 - Okay. 99 out of 1276 reviews
Rating 4 - Poor. 33 out of 1276 reviews
Rating 2 - Terrible. 25 out of 1276 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marilou

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is close to dining and shopping. The room is very modern and clean. Housekeeping staff provided excellent service. The hotel provided silk pajamas which is a nice touch. Would stay in this hotel again.
Stayed 4 nights in Sep 2025

2/10 Terrible

Natalya

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort

Do yourself a favor and book another hotel !

After coming from one of the 5 stars ⭐️ hotel as Intercontinental to this chaos with deceiving advertising pictures, since it’s still a new hotel was a shock. Before we even begin, first of all, two rooms were booked thought hotels.com which we are a platinum highest level travelers members and asked through several emails questions about our rooms, spa and other pre arrival concerns, but absolutely zero responses! During two months of sending 3 emails , was one short response, we busy and respond you when we can, wait, what? Are you serious? That’s already was alarming, but deceiving pictures and prepayment 5 months ahead kept us still trying this place. Started with long reception lines, no help or any greeting or guide downstairs, lobby full of people , no sofas no seat , more looked like a train station, long lines, rude stuff at front desk! Any questions we asked, answer was no! No early check in, even as Platinum member that’s not case ( they had excuse to every answer), no late check out, breakfast , lunch and dinner doesn’t belong to hotel and separate company operate! 🤣A total disaster! Stuff barely speaks English and most employees not even Japanese, but international from Third World countries, who don’t have manners , nor know how to how to help at all! No managers, no one’s responds your emails, no one even pick ups phone! All constantly breaks ! Very frustrating! Do your self a huge favor and avoid this hotel!!! We warn you!
The tv tech changed 3 tv in my room and still when I was leaving tv could not turn off. No tv, no wife, since it’s connected to tv, no smart techs here. It’s a total joke and chaos here!
There is no places to seat. People seat and wait till 4 pm, even rooms are ready! Then they lick you out at 11 am. Absolutely zero hospitality. What a shame to Tokyo headquarters!
Stayed 5 nights in Sep 2025

10/10 Excellent

anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying at this hotel. Conveniently located and quite. Room was super comfortable with amazing view. The only thing that i wish i knew that outside rooftop pool is divided ( men and women) and we couldnt enjoy it with my husband together.
Stayed 3 nights in Sep 2025

4/10 Poor

Paige

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
My husband and I recently stayed here for 5 days we as traveled around Japan and saw a concert in Osaka. The cleanliness and decor are lovely, and the staff are very friendly. Reasons below why we would not return. 1. The spa facilities are completely separated by gender so you are unable to enjoy the pool or sauna with your spouse. 2. There is no room service or food shopping availability, which is fairly inconvenient. 3. The restaurant buffet is in a very tight space with way too many people pushing and shoving for food. Additionally, twice we attempted to have an early lunch at the buffet and were turned away as they weren’t accepting any more guests. Pretty hotel, great location. Lacking amenities.
Stayed 5 nights in Sep 2025

10/10 Excellent

Dawn, Carrollton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are large with incredible views
Stayed 2 nights in Sep 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Spa and bar.
Stayed 5 nights in Sep 2025

8/10 Good

Hideo

Stayed 4 nights in Sep 2025

10/10 Excellent

Jeremy

Stayed 3 nights in Sep 2025

10/10 Excellent

Chloe

Stayed 1 night in Sep 2025

8/10 Good

Angelique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful lobby
Stayed 1 night in Aug 2025

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel with outdoor bath on the top floor
Stayed 1 night in Sep 2025

10/10 Excellent

Melissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - would recommend to anyone staying in the area. We wished we could stay there longer. It was beautiful and the food at the hotel was outstanding.
Stayed 3 nights in Sep 2025

10/10 Excellent

Blair

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the spa and location for getting into the town via the midosoji line was very convenient.
Stayed 7 nights in Sep 2025

10/10 Excellent

Michele

Travelled with group
Liked: Amenities, property conditions & facilities
I recently stayed at Candeo Hotels Osaka The Tower, and overall it was a very positive experience. The building is new, rooms are spacious, and amenities are modern. Breakfast was good and well organized, though for a 5-star property I expected a wider selection. The spa was the highlight — breathtaking views of Osaka by day, sunset, and night made it unforgettable. That said, two things were disappointing. Housekeeping is unusual: you choose between very light service (trash/towels only) or full cleaning. The lighter option doesn’t include basics like washing used cups or wiping stained surfaces, which felt insufficient for a 5-star hotel. Second, luggage storage after checkout was frustrating. I had asked in advance to leave my suitcase for 24 hours after check-out as I was traveling to Koyasan. The duty manager refused categorically, even though I could see other suitcases in storage late in the evening. When I inquired, he repeated the rule without showing any sympathy or understanding. Overall, this is a beautiful, modern hotel with a fantastic spa, but the limited housekeeping and inflexible policy left a negative impression. With more guest-focused service, it could easily deliver a true 5-star experience.
Stayed 4 nights in Sep 2025

8/10 Good

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay for three nights. The view from the room was incredible and the rooftop onsen was so relaxing! The rooms and bathroom were on the smaller side but convenient for a weekend trip. It was very handy that the hotel offered a self service laundry room for 700 yen per washing load which was very affordable and convenient!
Stayed 3 nights in Sep 2025

10/10 Excellent

lorena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and friendly
Stayed 2 nights in Sep 2025

10/10 Excellent

Allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good. Just a little long for checking in.
Stayed 3 nights in Sep 2025

10/10 Excellent

Aisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully clean and elegant decor. Great facilities and fantastic details in the room. The sky spa was the highlight, so peaceful and serine wonderful way to end the day.
Stayed 3 nights in Aug 2025

10/10 Excellent

Dexter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooftop baths:)
Stayed 1 night in Sep 2025

10/10 Excellent

he

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, nice roof top bath house.great view in every room
Stayed 2 nights in Aug 2025

10/10 Excellent

Sangmee

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and convenient location
Stayed 2 nights in Aug 2025

10/10 Excellent

Lenique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice stay would definitely recommend and stay here again. budget wasn't the best needs more variety of foods, incredibly limited. the room lighting for makeup and getting ready for women was very dull and very limited, needs a vanity or vanity lighting on restroom mirror. uber and taxi pick ups were always a struggle we had to walk out of the area to catch an uber or taxi, quite inconvenient. otherwise, great service great location great people great atmosphere love it!!!
Stayed 6 nights in Sep 2025

10/10 Excellent

EunGyo, TORRANCE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was great with views.
Stayed 3 nights in Sep 2025

10/10 Excellent

James, Stockton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property is great. Our first visit was amazing. However, the second time we booked, customer was a little bad. The staff that helped was not very accommodating at all. Whenever we’re in Osaka, this is our go to hotel but not sure if I’ll stay here again. Not from what we experienced last time.
Stayed 3 nights in Sep 2025

6/10 Okay

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025