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Hilton Osaka

5.0 star property
Hotel near Osaka Castle, connected to a shopping center in Osaka

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Photo gallery for Hilton Osaka

Front of property - evening/night
LCD TV
Delicatessen
Reception
Twin Executive Suite | Bathroom
Reviews
8.6

Excellent

Popular amenities

  • Breakfast available
  • Restaurant
  • Pool
    PoolPool
  • Parking available
    Parking availableParking available
  • Bar
    BarBar
  • Spa
    SpaSpa

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
8-8, Umeda 1-chome, Kita-ku, Osaka, Osaka-fu, 530-0001
  • Popular LocationGrand Front Osaka Mall6 min walk
  • Popular LocationKyocera Dome Osaka5 min drive
  • Popular LocationOsaka Castle7 min drive
  • AirportKobe (UKB)56 min drive

Room options

Twin Executive Room

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

Twin Hilton Room

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

King Hilton Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Twin Deluxe Room

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

King Presidential Suite

  • 150 sq m
  • Sleeps 3
  • 1 King Bed

King Executive Suite

  • 90 sq m
  • Sleeps 3
  • 1 King Bed

Twin Executive Suite

  • 90 sq m
  • Sleeps 3
  • 2 Twin Beds

Japanese Suite

  • 60 sq m
  • Sleeps 4
  • 4 Twin Futons

King Executive Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Twin - Non-Smoking

  • Sleeps 3

Deluxe Twin

  • Sleeps 3

Stateroom, Suite, Annex Double - Non-Smoking

  • Sleeps 3

Stateroom, Suite, Annex Twin - Non-Smoking

  • Sleeps 3

Standard Double - Non-Smoking

  • Sleeps 2

Stateroom, Suite, Annex Twin - Non-Smoking

  • Sleeps 2

Deluxe Double

  • Sleeps 2

Standard Double - Non-Smoking

  • Sleeps 2

Stateroom, Suite, Annex Double - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 3

Similar properties

About the area

Osaka

City center stay.Your stay at this Umeda hotel places you within 3 miles (5 km) of Osaka Castle and Kyocera Dome Osaka. Also, Nipponbashi is within 3 miles (5 km) and Universal Studios Japan is within 6 miles (10 km).

What's nearby

  • Osaka Station City - 4 min walk
  • Grand Front Osaka Mall - 6 min walk
  • Kyocera Dome Osaka - 5 min drive
  • Nipponbashi - 5 min drive
  • Osaka Castle - 7 min drive

Getting around

  • Nishi-Umieda Station - 3 min walk
  • Osaka Station - 5 min walk
  • Itami Airport (ITM) - 20 min drive

Restaurants

  • ‪新喜楽 ヒルトンプラザ イースト店 - ‬2 min walk
  • ‪焼肉トラジ 大阪ヒルトンプラザウエスト店 - ‬2 min walk
  • ‪民生 ヒルトンプラザ ウエスト店 - ‬1 min walk
  • ‪Hilton Osaka Executive Lounge - ‬1 min walk
  • ‪フォルク キッチン(Folk Kitchen) - ‬1 min walk

About this property

Hilton Osaka

Hotel near Osaka Castle, connected to a shopping center in Osaka
Hilton Osaka offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A sauna, spa services, and multilingual staff are also featured at Hilton Osaka. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this Osaka hotel.

  • 1 building
  • 562 guestrooms or units
  • 23 levels
  • 4 dining venues
  • Built in 1986
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Hilton Osaka offers 562 accommodations with minibars and laptop-compatible safes. A pillow menu is available. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include complimentary newspapers and safes. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

The onsite spa has massage/treatment rooms. Services include Swedish massages, facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

Chinese (Mandarin), English, French, Japanese, Korean

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi (JPY 1000 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (JPY 6300 per night)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: JPY 5000 for adults and JPY 2500 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 12
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Pillow menu

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Minibar
  • Refrigerator

More

  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 5000 for adults and JPY 2500 for children
  • Fee for in-room wireless internet: JPY 1000 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: JPY 1000 per night (rates may vary)
  • Airport shuttle fee: JPY 1550 per person (one way)
  • Airport shuttle fee per child: JPY 780 (one-way)
  • Self parking fee: JPY 6300 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. Contactless check-out is available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel Osaka
Hilton Osaka
Osaka Hilton
Hilton International Osaka
Hilton Osaka Hotel Osaka
Osaka Hilton International
Hilton Osaka Hotel
Hilton Osaka Hotel
Hilton Osaka Osaka
Hilton Osaka Hotel Osaka

Hilton Osaka Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 521 out of 1001 reviews" "
Rating 8 - Good. 333 out of 1001 reviews" "
Rating 6 - Okay. 93 out of 1001 reviews" "
Rating 4 - Poor. 34 out of 1001 reviews" "
Rating 2 - Terrible. 20 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ching kei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good but the lift wait is a bit long to lobby and to the room
Stayed 4 nights in Mar 2024

10/10 Excellent

Lay Tin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to the Osaka station and have underground to access to any shopping center.The staff are friendly and helpful.
Stayed 3 nights in Mar 2024

8/10 Good

Walter

Travelled with family
Liked: Cleanliness, property conditions & facilities
very conveniently located. The Toyota car rental is just in the basement of the hotel.
Stayed 2 nights in Mar 2024

10/10 Excellent

Paul

Stayed 3 nights in Feb 2024

10/10 Excellent

David, Bluffton

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Worth the stars. A little overpriced considering the competition that’s really close.
Stayed 1 night in Feb 2024

10/10 Excellent

Tomohide

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, though always.
Stayed 1 night in Feb 2024

4/10 Poor

Trang

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I’m not sure why this hotel is classified as a 5 star hotel. With all the outdated fittings and room condition, this should be at most 3 stars. There were plenty of mold spots in the toilet, thick layer of dust in the air vent and the faucets were rusted. Our king bed was actually made of two single beds being put together. Even the front desk staff confirmed that’s the case for all king beds in this hotel. I did not expect that a well known brand like Hilton would have such “standards”. I’d definitely skip this hotel in my upcoming trips to Osaka.
Stayed 3 nights in Jan 2024

10/10 Excellent

Cole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If asked to upgrade to the executive membership it is worth the 10,000jpy!
Stayed 3 nights in Jan 2024

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 3 nights in Jan 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great transit hotel
Very large hotel. Comfortable rooms, great staff, fantastic position next to station but very very busy
Stayed 6 nights in Dec 2023

10/10 Excellent

Christopher

Stayed 1 night in Jan 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good convenient hotel close to station.
Good hotel, great service etc . This is a very large property so there is constant flow of people coming and going, although they manage this very well
Stayed 1 night in Dec 2023

10/10 Excellent

Kam Leung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Hilton at the beginning and end of our journey for easy access to Kansai Int airport. I left a vest at the room during the 1st stay. Emailed the hotel about it. When I came back 2 weeks later, the vest was already in the room for the 2nd staty.
Stayed 1 night in Dec 2023

10/10 Excellent

Darwin, Redwood City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Kam Leung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Gilbert

Stayed 3 nights in Nov 2023

8/10 Good

JAVIER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities
Great location amd connectivity to subways amd trains. Great ambience and friendly staff. Clean rooms. Good size rooms for our tripple sharing.
Stayed 5 nights in Nov 2023

6/10 Okay

ka lam

Stayed 8 nights in Nov 2023

10/10 Excellent

Dora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just few mins walk from hotel to the closest train station. Lots of choices for shopping and dining around hotel.
Stayed 7 nights in Nov 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
OLD
The hotel is so old; the hairdryer had wore out, the condition is so bad that I don’t even want to use. I have stayed 2 nights and I found it to be a poor value for money, definitely not worth of 4 stars, not anymore.
Stayed 2 nights in Nov 2023

10/10 Excellent

Aung

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and easy to go for shopping, dinning and sightseeing.
Stayed 1 night in Nov 2023

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to lots of Restaurants
Only stayed one night was comfortable, close to many restaurants, would recommend and stay again.
Stayed 2 nights in Oct 2023

10/10 Excellent

DongChun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hilton Osaka delivers a sophisticated and comfortable stay in the heart of Osaka, seamlessly blending luxury with Japanese hospitality. From the moment you step into the elegant lobby, you are greeted by a warm and attentive staff that sets the tone for the entire experience. The rooms are tastefully designed, offering a perfect balance of modern amenities and traditional Japanese elements. With spacious layouts, plush bedding, and stunning city views, the accommodations provide a serene retreat in the midst of the vibrant city. Located at Umeda station, there are a total of 8 train staions and multiple shopping complexes in the area, both above and underground. You can spend entire day walking in the area without ever heading out. Beyond the luxurious accommodations, the Hilton Osaka boasts excellent facilities for both business and leisure travelers. The well-equipped fitness center and spa provide opportunities for relaxation and rejuvenation, while the convenient location makes it easy to explore Osaka's cultural and entertainment offerings. The hotel's commitment to impeccable service and attention to detail creates an atmosphere of refinement and hospitality that distinguishes the Hilton brand. Overall, the Hilton Osaka stands out as a top choice for discerning travelers seeking a blend of comfort, convenience, and sophistication in the heart of this dynamic Japanese city.
Stayed 2 nights in Oct 2023

10/10 Excellent

Abraham, Fort Lauderdale

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People are nice and very clean place
Stayed 1 night in Oct 2023