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Sonesta Hotel Osorno

4.0 star property
Enjoy 2 restaurants at this 4-star Osorno hotel

Choose dates to view prices

Photo gallery for Sonesta Hotel Osorno

Lobby sitting area
Casino
Ejecutiva King | Exterior
Exterior
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • Room service
  • Breakfast included
  • Housekeeping
  • Parking included

Explore the area

Map
Ejercito 395, Osorno, Los Lagos, 5300587
  • Fort Reina Maria Luisa
    ‪7 min walk‬
  • Plaza de Armas
    ‪14 min walk‬
  • Church of San Francisco
    ‪2 min drive‬
  • Osorno (ZOS-Canal Bajo Carlos Hott Siebert)
    ‪16 min drive‬

Room options

View all photos for Ejecutiva King

View from room

Ejecutiva King

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Estandar Twin

View from room

Estandar Twin

  • City view
  • 35 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Estandar King

View from room

Estandar King

  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Ejecutiva Twin

View from room

Ejecutiva Twin

  • 35 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Junior Suite King

Minibar, in-room safe, desk, blackout drapes

Junior Suite King

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Osorno

On riverwalk.You'll be steps from Casino Osorno and within a 10-minute walk of Fort Reina Maria Luisa. Plaza de Armas and Osorno Cathedral are also within 2 miles (3 km).

What's nearby

  • Fort Reina Maria Luisa - 7 min walk - 0.7 km
  • Plaza de Armas - 14 min walk - 1.2 km
  • Church of San Francisco - 2 min drive - 1.9 km
  • Ruben Marcos Peralta Stadium - 3 min drive - 2.2 km
  • Los Lagos University - 7 min drive - 5.1 km

Getting around

  • Osorno (ZOS-Canal Bajo Carlos Hott Siebert) - 16 min drive

Restaurants

  • ‪Plan B Delivery - ‬13 min walk
  • ‪Antro's Rock Bar - ‬11 min walk
  • ‪Telepizza - ‬11 min walk
  • ‪Bavaria Restaurante - ‬13 min walk
  • ‪La Vitrola - ‬9 min walk

About this property

Sonesta Hotel Osorno

Enjoy 2 restaurants at this 4-star Osorno hotel
There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 13 square feet (1 square meters) and includes a conference center. A casino, a fitness center, and an arcade/game room are also featured at the business-friendly Sonesta Hotel Osorno. Self parking is free.

This 4-star Osorno hotel is smoke free.

  • 1 building
  • 106 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 13 sq ft of conference space
  • 1 sq m of conference space
  • Cooked-to-order breakfast (free)
  • Casino
  • Deli
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
Sonesta Hotel Osorno offers 106 accommodations with minibars and safes. 37-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Languages

English, Spanish

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4.5 out of 5, Wonderful, 134 reviews
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Hotel Diego de Almagro Osorno

Property amenities

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 5:30 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Things to do

  • 21 gaming tables
  • 292 slot machines
  • Arcade/game room
  • Bingo
  • Casino
  • Gym
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (28 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 37-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sonesta Hotel Osorno
Sonesta Osorno
Sonesta Hotel Osorno Hotel
Sonesta Hotel Osorno Osorno
Sonesta Hotel Osorno Hotel Osorno

Sonesta Hotel Osorno Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 128 out of 197 reviews
Rating 8 - Good. 49 out of 197 reviews
Rating 6 - Okay. 13 out of 197 reviews
Rating 4 - Poor. 6 out of 197 reviews
Rating 2 - Terrible. 1 out of 197 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Luis Agustin, San Pedro Garza Garcia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything very good
Stayed 1 night in Nov 2024

10/10 Excellent

jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place in Osorno. Lovely staff, inclusive.
The best place in Osorno. i been there since 2012.
Stayed 1 night in Sep 2024

4/10 Poor

damian

Liked: Cleanliness, staff & service, property conditions & facilities
La comida horrible feo gusto y mala calidad
Stayed 1 night in Aug 2024

10/10 Excellent

patricio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent Hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

Rodolfo, Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Maria Belen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindo hotel, personal encantador..sólo deberian tener el servicio de restaurante un poquito más tarde...el resto fantástico.. Sobre todo las amenites de los pasillos..riquísimos.
Stayed 1 night in Dec 2023

10/10 Excellent

jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place in Osorno by far
Stayed 2 nights in Nov 2023

10/10 Excellent

Archie

Stayed 1 night in Jun 2023

10/10 Excellent

paola andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Todo excelente, comodidad ,atencion , y late chekout.. Muchas gracias
Stayed 1 night in Jun 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel.
Exceptional staff. Friendly and very attentive. Lovely hotel.
Stayed 2 nights in May 2023

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The management of the hotel, cleanliness and service was excellent. Fantastic breakfast included as well.
Stayed 3 nights in Mar 2023

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, room was quiet and big. Bed was comfortable. The parking was good. Free breakfast was great. Absolutely would stay again.
Stayed 1 night in Feb 2023

10/10 Excellent

Francisca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel in Osorno. I hardly recommend it, you won’t regret. Nice view, and amazing service!

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful river view, excellent food
Stayed 1 night in Nov 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
We booked this hotel looking forward to using the pool. Thus, we both disappointed and surprised to learn it was not in operation as the hotel explicitly advertised the pool and did not mention it was closed either at the time of booking or during check-in. Front desk staff were disinterested and less than friendly or helpful. There was trash on our floor that stayed there the entirety of our stay. The shower barely functioned, with so little water coming out as it was hard to bathe.
Stayed 1 night in Oct 2022

10/10 Excellent

Felipe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno
Stayed 1 night in Sep 2021

8/10 Good

Amanda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant but not exceptional
Stayed 4 nights in Mar 2020

10/10 Excellent

wesley r

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
everything at the hotel was beyond expectation
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was modern, clean, and comfortable. Great service. And they had a very nice breakfast.
Stayed 2 nights in Aug 2019

6/10 Okay

Marla

Liked: Cleanliness, staff & service, room comfort
Basic hotel
The hotel room was large and comfortable...but outdated. The area was not near anything you could easily walk to....but they had a casino and gym and restaurants that you could enjoy.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019

10/10 Excellent

Jong Hyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, modern and clean! Great view to the river
Stayed 1 night in Feb 2019