See all properties

Lion Quays Hotel & Spa

4.0 star property
Enjoy 2 restaurants at this 4-star Oswestry hotel

Choose dates to view prices

Photo gallery for Lion Quays Hotel & Spa

Indoor pool
Business centre
Indoor pool
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Bar
  • Gym
  • Room service
  • Breakfast available

Explore the area

Map
Moreton, Oswestry, England, SY11 3EN
  • Lion Quays Spa
    ‪3 min walk‬
  • Pontcysyllte Aquaduct
    ‪2 min drive‬
  • Park Hall Stadium
    ‪5 min drive‬
  • Liverpool (LPL-John Lennon)
    ‪52 min drive‬

Room options

View all photos for Executive Double Room, Canal View

Executive Double Room, Canal View

Executive Double Room, Canal View

  • 20 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 20 sq m
  • Resort view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 20 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Suite, Canal View

Luxury Suite, Canal View

Luxury Suite, Canal View

  • 30 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Front of property

The Wild Pheasant Hotel & Spa

  • Spa
  • Pet-friendly
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, (557)
The price is CA $150
per night
CA $179 total
includes taxes & fees
12 Mar - 13 Mar
The Wild Pheasant Hotel & Spa

About the area

Oswestry

On river.Stay at this Oswestry hotel and you'll be within half a mile (1 km) of Lion Quays Spa and 2 miles (3 km) of Pontcysyllte Aquaduct. Also, Park Hall Stadium is within 3 miles (5 km) and Chirk Castle is within 6 miles (10 km).

What's nearby

  • Lion Quays Spa - 3 min walk
  • Pontcysyllte Aquaduct - 2 min drive
  • British Ironwork Centre - 8 min drive
  • Chirk Castle - 11 min drive
  • Llangollen Bridge - 11 min drive

Getting around

  • Gobowen Station - 2 min drive
  • Manchester Airport (MAN) - 57 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪The Poachers Pocket - ‬2 min drive
  • ‪Whittington Castle - ‬6 min drive
  • ‪Herd Milk & Coffee - ‬5 min drive
  • ‪Chirk Tandoori - ‬4 min drive

About this property

Lion Quays Hotel & Spa

Enjoy 2 restaurants at this 4-star Oswestry hotel
Lion Quays Hotel & Spa offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A health club, a sauna, and a terrace are also featured at the business-friendly Lion Quays Hotel & Spa. Self parking is free.

Smoking is allowed in designated areas at this 4-star Oswestry hotel.

  • 1 building
  • 82 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 2004
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Lion Quays Hotel & Spa offers 82 accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

English, Polish, Slovak, Welsh

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 7 AM–10 AM: GBP 11.95 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 3 outdoor tennis courts
  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Premium channels
  • TV

Bedroom

  • Bed sheets
  • Free cribs/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: GBP 25.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 11.95 per person
  • Early check-in fee: GBP 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 7:30 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Lion Quays Waterside
Lion Quays Waterside Oswestry
Lion Quays Waterside Resort
Lion Quays Waterside Resort Oswestry
Lion Quays Hotel Oswestry
Lion Quays Hotel
Lion Quays Oswestry
Lion Quays
Lion Quays Hotel & Spa Hotel
Lion Quays Hotel & Spa Oswestry
Lion Quays Hotel & Spa Hotel Oswestry

Lion Quays Hotel & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 292 out of 695 reviews
Rating 8 - Good. 203 out of 695 reviews
Rating 6 - Okay. 100 out of 695 reviews
Rating 4 - Poor. 63 out of 695 reviews
Rating 2 - Terrible. 37 out of 695 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Elena

Travelled with partner
Liked: Staff & service
Room very compact, bathrooms very, very tiny. Can improve on cleanliness! Tv remote not working properly, every time I had to take the batteries out and back in again in order to work. Breakfast very limited for choices. Staff very nice and very friendly! In the bathroom missing every single necessities like shower cup, cotton buds and rings.
Stayed 4 nights in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and restaurant. Food and service in the restaurant was fabulous. The leisure area was lovely although half the jacuzzi wasn’t working. The walkways at night from the spa area need to be lit up as it was quite dangerous. Room was comfortable. Some shared areas look like they need refurbishment.
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Stayed 1 night in Nov 2024

4/10 Poor

Colin

Business traveller
Disliked: Cleanliness, property conditions & facilities
Gone downhill
This used to be such a great hotel. I stay there 5-6times a year. It has really gone downhill in the last 18months. Looks tired dirty and needs a lot of maintenance. The WiFi is now really bad as well and struggles to even send emails. A real shame as the staff are really nice, friendly and helpful
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed. This used to be such a beautiful hotel pre Covid. Now the rooms are bleak, weathered, bear and not at all welcoming. Bear grey walls with stains on them. Stained, dirty carpets. Cheaply painted furniture that’s heavily marked. I’ve stayed in nicer hostels. The spa while still spectacular In its facilities, is now tired and dirty. Used to be one of my favourite work hotels. Won’t rush back. Food was still good, however very overpriced.
Stayed 1 night in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Borja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this Hotel. The room was very clean and nice. The facilities were very nice and also very clean. The meal at the restaurant was VERY nice and reasonably priced. I would definitely come back.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Ayesha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room walls aren’t sound proof, could hear the person in the next door snore other than that it’s really nice
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Stayed 1 night in Oct 2024

4/10 Poor

Emma

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Crap
Twin beds for a double ended up with very sore back
Stayed 2 nights in Oct 2024

10/10 Excellent

Mr Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway
Great place to unwind for 2 nights. Get a room overlooking the canal and a spa visit
Stayed 2 nights in Oct 2024

2/10 Terrible

Leela

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Peter

Stayed 1 night in Oct 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & relaxing.
Brilliant stay. Feel so relaxed and a lovely location. Only niggle like a few hotels. Could not connect my fire stick to the tv to match what I want to watch. But all in all a fantastic little break away.
Stayed 1 night in Oct 2024

2/10 Terrible

Chelsea

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
For the first time in 5 years i had requested a full refund from this two night stay after being checked in for only around 20munties. The room was Dirty, the wifi would not work that i needed for business use & multiple damages around the room, including chunks out of the headboard, dirty towels, dirty floor & bathroom, hair stuck to walls ect. I have all pictures but was refused a refund. I booked elsewhere, would never stay again.
Stayed 2 nights in Sep 2024