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Biwako Hotel

4.0 star property
4-star hotel near Otsu Port

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Photo gallery for Biwako Hotel

In-room safe, desk, blackout drapes, iron/ironing board
Exterior
Lake view
Exterior
Hot springs

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
2-40 Hama-Machi, Otsu, Shiga-ken, 520-0041
  • Lake Biwa Canal
    ‪9 min walk‬
  • Mii-dera
    ‪19 min walk‬
  • Mount Hiei
    ‪17 min drive‬
  • Osaka (ITM-Itami)
    ‪52 min drive‬

Room options

View all photos for Premium Luxury Twin Room VISTA with Lounge Access [Adult-Only], Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Premium Luxury Twin Room VISTA with Lounge Access [Adult-Only], Non-Smoking

  • 42 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Luxury Twin Room AQUA with Lounge Access [Adult-Only], Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Premium Luxury Twin Room AQUA with Lounge Access [Adult-Only], Non-Smoking

  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room [Non-Smoking] - Lake View (40sqm)

In-room safe, desk, blackout drapes, iron/ironing board

Superior Twin Room [Non-Smoking] - Lake View (40sqm)

  • 40 sq m
  • Lake view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room [Non-Smoking] - Lake View (33sqm)

Deluxe Twin Room [Non-Smoking] - Lake View (33sqm)

Deluxe Twin Room [Non-Smoking] - Lake View (33sqm)

  • 33 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room [Non-Smoking] - Lake View (33sqm)

Superior Twin Room [Non-Smoking] - Lake View (33sqm)

Superior Twin Room [Non-Smoking] - Lake View (33sqm)

  • 33 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room [Non-Smoking] - Lake View (40sqm)

Deluxe Twin Room [Non-Smoking] - Lake View (40sqm)

Deluxe Twin Room [Non-Smoking] - Lake View (40sqm)

  • 40 sq m
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room [Non-Smoking] - Lake View (30sqm)

Deluxe Double Room [Non-Smoking] - Lake View (30sqm)

Deluxe Double Room [Non-Smoking] - Lake View (30sqm)

  • 29.9 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

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About the area

Otsu

City center stay.Within a 10-minute walk of the hotel, you'll find Otsu Port and Biwako Flower Fountain. Also, Lake Biwa Canal is within half a mile (1 km) and Mii-dera is within 2 miles (3 km).

What's nearby

  • Lake Biwa Canal - 9 min walk - 0.8 km
  • Mii-dera - 19 min walk - 1.6 km
  • Omi Shrine - 4 min drive - 3.9 km
  • Kiyomizu Temple - 14 min drive - 11.6 km
  • Mount Hiei - 17 min drive - 15.1 km

Getting around

  • Biwako-Hamaotsu Station - 7 min walk
  • Keihan Yamashina - 7 min drive
  • Itami Airport (ITM) - 52 min drive

Restaurants

  • ‪ロッテリア 浜大津アーカス店 - ‬3 min walk
  • ‪日本料理 おおみ - ‬4 min walk
  • ‪モダン・ミール - ‬4 min walk
  • ‪madocafe - ‬3 min walk
  • ‪近江牛専門店近江かど萬 - ‬6 min walk

About this property

Biwako Hotel

4-star hotel near Otsu Port
Biwako Hotel offers its guests hot springs, a seasonal outdoor pool, and a children's pool. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A rooftop terrace, barbecue grills, and a vending machine are also featured at the business-friendly Biwako Hotel. A train station pick-up service and a train station drop-off service are free. Free self parking is available.

  • 175 guestrooms or units
  • 12 levels
  • 4 dining venues
  • Built in 1998
  • Terrace on the roof
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Bellhop
  • Elevator
  • Bar or lounge
  • Coffee shop
Biwako Hotel offers 175 accommodations with safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include shower/tub combinations, toilets with an electronic bidet, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 2:00 PM to midnight. There are hot springs on site.

Languages

English, Japanese

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Property amenities

Family friendly

  • Children's pool
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free train station pick-up and drop-off shuttle from 8:00 AM to 10:00 PM
  • Train station shuttle at scheduled times
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,200 to 5,500 for adults and JPY 1,600 to 2,750 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Children's pool
  • Hot springs
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • TV

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Meals are not included in the room rate for children ages 3 years and younger whose stay is included
Disposable personal items (toothbrush, razor, hair brush) are available on request in the lobby.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3200 to 5500 for adults, and JPY 1600 to 2750 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation.

We should mention

  • The seasonal pool will open in July and close in August.
  • Pool access available from 9:00 AM to 5:00 PM.
  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in.

Property is also known as

Biwako Hotel
Biwako Hotel Otsu
Biwako Otsu
Biwako
Biwako Hotel Otsu
Biwako Hotel Hotel
Biwako Hotel Hotel Otsu

Biwako Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 357 out of 571 reviews
Rating 8 - Good. 171 out of 571 reviews
Rating 6 - Okay. 23 out of 571 reviews
Rating 4 - Poor. 10 out of 571 reviews
Rating 2 - Terrible. 10 out of 571 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Patrick

Liked: Staff & service, property conditions & facilities, room comfort
The carpet is dusty. Toilet has smell. The air ventilation is ni good. The room view is good. Breakfast is average. The eggs are watery. It should be cooked more.
Stayed 2 nights in Jan 2025

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel on Lake Biwa - lovely rooms with beautiful lake view. Nice onsen and good breakfast 😀
Stayed 2 nights in Dec 2024

10/10 Excellent

Basil

Stayed 1 night in Oct 2024

10/10 Excellent

Matheus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tamsin, Edithvale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with very attentive staff, although the dining options were quite expensive. Some vegan options would have been perfect! Beautiful views of Lake Biwa from our room, and loved the hotel shuttle bus to and from Otsu station. Thanks!
Stayed 1 night in Jun 2024

10/10 Excellent

Ryozo, Kakamigahra-shi

Stayed 1 night in May 2024

10/10 Excellent

Etsuko

Liked: Cleanliness, staff & service, property conditions & facilities
We had a room with a view of Lake Biwa. It was a beautiful. And the breakfast was delicious.
Stayed 1 night in May 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lake view unobstructed
Lake view room worth it huge room . And the hotel onsen has a great view of the lake
Stayed 1 night in Mar 2024

10/10 Excellent

Gafyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, very clean and safe, beautiful views. Excellent food. Would have stayed longer if our schedule allowed 5⭐️
Stayed 3 nights in Mar 2024

8/10 Good

Lyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Excellent shuttle bus transportation to and from the train station.
Stayed 2 nights in Dec 2023

10/10 Excellent

John

Stayed 2 nights in Sep 2023

10/10 Excellent

Eriko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

Josephine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle service available to and from Otsu station. Spacious room and great public bath.
Stayed 1 night in Mar 2023

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location with beautiful lake view
Stayed 1 night in Jan 2023

10/10 Excellent

Pei Chung

Stayed 3 nights in Jan 2023

10/10 Excellent

Machiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lake view room
Liked the amazing lake view. It´s been a wonderful experience. I highly recomend to choose a lake view room!
Stayed 3 nights in May 2021

6/10 Okay

Chris

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Most of the hotel services are suspended. No shuttle bus, no luggage delivery, no pool, most of the restaurants and bar at the hotel are closed... Room and view beautiful but not worth the price when there is zero service. Staff was not terribly helpful.
Stayed 2 nights in Jun 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely best breakfast of my life! The range of choice was insane! It was my first Japanese breakfast :)
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great view of the lake and Japanese style bath on 4th floor
Stayed 1 night in Jan 2020

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

YAOCHAO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Aylwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Patricia

Stayed 2 nights in Dec 2019

10/10 Excellent

Supanee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent! Clean, quiet, good services, good onzen, wonderful lake view!:)
Stayed 1 night in Dec 2019