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Best Western Plus Ottawa City Centre

3.0 star property
Eco-certified hotel near Carleton University

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Plus Ottawa City Centre

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes
Seasonal outdoor pool
Lobby
Room amenity
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar

Explore the area

Map
1274 Carling Ave, Ottawa, ON, K1Z7K8
  • Ottawa Hospital Civic Campus
    ‪14 min walk‬
  • Rideau Canal
    ‪5 min drive‬
  • Carleton University
    ‪6 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking, Kitchen

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Room, 1 King Bed, Non Smoking, Kitchen

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Studio Room, 1 King Bed, Non Smoking, Kitchen

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

Standard Room, 1 King Bed, Non Smoking, Fireplace

Standard Room, 1 King Bed, Non Smoking, Fireplace

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Larger Room)

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Larger Room)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

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The price is CA $137
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About the area

Ottawa

City center stay.Your stay at this Civic Hospital - Experimental Farm - Central Park hotel places you within 2 miles (3 km) of Ottawa Hospital Civic Campus and Commissioners Park. Canada Agriculture and Food Museum and Dominion Arboretum are also within 2 miles (3 km).

What's nearby

  • Ottawa Hospital Civic Campus - 14 min walk
  • Rideau Canal - 5 min drive
  • Carleton University - 6 min drive
  • Canadian War Museum - 7 min drive
  • Parliament Hill - 7 min drive

Getting around

  • Carling Station - 6 min drive
  • Ottawa Station - 11 min drive
  • Ottawa International Airport (YOW) - 17 min drive

Restaurants

  • ‪Run2Patty - ‬14 min walk
  • ‪Bowman's Bar & Grill - ‬5 min walk
  • ‪Juice Dudez - ‬20 min walk
  • ‪Second Cup - ‬16 min walk
  • ‪Domino's Pizza - ‬8 min walk

About this property

Best Western Plus Ottawa City Centre

Eco-certified hotel near Carleton University
Best Western Plus Ottawa City Centre offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 1195 square feet (111 square meters) and includes a conference center. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Best Western Plus Ottawa City Centre. Self parking is free.

This Ottawa hotel is smoke free.

  • 121 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 1195 sq ft of conference space
  • 111 sq m of conference space
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Plus Ottawa City Centre offers 121 air-conditioned accommodations with safes and coffee/tea makers. 48-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Czech, English, French, Polish, Portuguese, Serbian, Spanish, Vietnamese

Property amenities

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily: CAD 5-15 for adults and CAD 5-15 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Billiards/pool table
  • Fitness center
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • In-room accessibility
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 48-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Dryer
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 10 to June 23:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 5 to 15 for adults, and CAD 5 to 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open July 01 and close September 05.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Macies
Best Western Macies Hotel
Best Western Plus Macies
Best Western Plus Macies Hotel
Best Western Plus Macies Hotel Ottawa
Macies Best Western
Macies Hotel
Best Western Plus Ottawa City Centre Hotel
Best Western Plus Ottawa City Centre
Best Western Ottawa
Ottawa Best Western
Best Plus Ottawa City Ottawa
Best Western Plus Ottawa City Centre Hotel
Best Western Plus Ottawa City Centre Ottawa
Best Western Plus Ottawa City Centre Hotel Ottawa

Best Western Plus Ottawa City Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 541 out of 1012 reviews" "
Rating 8 - Good. 315 out of 1012 reviews" "
Rating 6 - Okay. 81 out of 1012 reviews" "
Rating 4 - Poor. 34 out of 1012 reviews" "
Rating 2 - Terrible. 41 out of 1012 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again.
This was a good location and the staff were friendly. With the small kitchenette in the rooms (We had two), I gave my wife the one with the least food smells in it. It wasn't awful by any means but we weren't able to get the odour out. I would stay here again if we needed to.
Stayed 2 nights in Oct 2024

6/10 Okay

Kamalpreet

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service
We were in Ottawa for a wedding & the staff both added portable accessory toilet seat & grab bar for my wife AND allowed early check in so we could freshen up prior to going to the wedding. Very pleased with the service. The hotel was overall pretty good shape but looks like it needs a bit of an upgrade in the near future. The only real reason I didn't give this a higher rating is access to the Hotel is a bit of a pain, but that's due to the location. Some directional signs might help.
Stayed 1 night in Oct 2024

10/10 Excellent

Jack

Stayed 1 night in Oct 2024

10/10 Excellent

Lumenes

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
It was amazing
Stayed 3 nights in Oct 2024

10/10 Excellent

Kimberly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and cozy. Room with kitchenette had everything we needed for our stay. Appreciated having a full sized fridge. The hotel was close to the highway so it was easy to get to all the places we planned to visit in the city. Liked the ability to Chromecast to the TV in the room too. Would highly recommend and would definitely stay again on future visits to the city.
Stayed 7 nights in Oct 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great staff especially Sherry, are exceptional!
Stayed 2 nights in Oct 2024

10/10 Excellent

Jenny May

Liked: Cleanliness, staff & service, property conditions & facilities
Overall all clean and easy way to get to store
Stayed 1 night in Oct 2024

10/10 Excellent

Jenny May

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The clean and quiet staff is good
Stayed 1 night in Oct 2024

10/10 Excellent

Manuel, Toronto

Stayed 1 night in Oct 2024

8/10 Good

Peter J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was updated and clean and loved the laminate flooring. Beds were comfortable and seating area chairs nice. Restaurant breakfast was delicious and service quick and friendly.
Stayed 2 nights in Oct 2024

8/10 Good

Tristan

Liked: Cleanliness, property conditions & facilities
Very good
Stayed 2 nights in Oct 2024

10/10 Excellent

Marina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite staff. Clean and quiet hotel, accessible parking.
Stayed 1 night in Oct 2024

6/10 Okay

Faye

Travelled with partner
Liked: Property conditions & facilities
Easy access from highway
Stayed 1 night in Oct 2024

10/10 Excellent

anne-marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Yoko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Darby

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Nick

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
A
Stayed 4 nights in Sep 2024

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2024

8/10 Good

jay

Business traveller
Disliked: Property conditions & facilities
Not sure what was going on the last two times I stayed but a lot of people hanging out in parking lot smoking. Hotel is in a weird location as well. That being said the restaurant was pretty good and great staff there. Rooms were big and very clean
Stayed 1 night in Jun 2024

10/10 Excellent

Xiaoyun

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Tengyue

Stayed 1 night in Sep 2024