Château Cartier Hotel & Resort, Ascend Hotel Collection

4.5 star property
4.5-star luxury hotel near Kōena Spa

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Château Cartier Hotel & Resort, Ascend Hotel Collection

Body treatments, hot stone massages, deep-tissue massages
Body treatments, hot stone massages, deep-tissue massages
Lobby
Exterior
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking included
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

Map
1170 Chemin d'Aylmer, Gatineau, QC, J9H7L3
  • Kōena Spa
    ‪4 min walk‬
  • Canadian War Museum
    ‪8 min drive‬
  • Canadian Museum of History
    ‪8 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪28 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds, Non Smoking (Upgrade)

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Gatineau

Aylmer stay.With a stay at this Aylmer hotel, you'll be within half a mile (1 km) of Kōena Spa and 6 miles (10 km) of Canadian War Museum. Rideau Canal and Ottawa Hospital Civic Campus are also within 6 miles (10 km).

What's nearby

  • Kōena Spa - 4 min walk
  • Canadian War Museum - 8 min drive
  • Parliament Hill - 9 min drive
  • Casino du Lac Leamy - 11 min drive
  • Carleton University - 12 min drive

Getting around

  • Pimisi Station - 8 min drive
  • Ottawa Station - 19 min drive
  • Ottawa International Airport (YOW) - 28 min drive

Restaurants

  • ‪Dinty Moore's Restaurant - ‬3 min drive
  • ‪Benny&Co - ‬5 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪Maison Oddo - ‬4 min drive
  • ‪La Cage - ‬7 min drive

About this property

Château Cartier Hotel & Resort, Ascend Hotel Collection

4.5-star luxury hotel near Kōena Spa
Château Cartier Hotel & Resort, Ascend Hotel Collection offers its guests a full-service spa, a golf course, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 17997 square feet (1672 square meters) and includes a conference center. Spa services, a terrace, and multilingual staff are also featured at the luxury Château Cartier Hotel & Resort, Ascend Hotel Collection. Self parking is free.

This 4.5-star Gatineau hotel is smoke free.

  • 1 building
  • 125 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 17997 sq ft of conference space
  • 1672 sq m of conference space
  • Built in 1990
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Château Cartier Hotel & Resort, Ascend Hotel Collection offers 125 accommodations with laptop-compatible safes and safes. 42-inch LCD televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Gatineau hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Koena Spa ($). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open daily.

Languages

Arabic, English, French, German, Italian, Korean, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–10:00 AM: CAD 10.00-30.00 for adults and CAD 10.00-30.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Golf course
  • Golf driving range

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LCD TV
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Laptop-compatible safe
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 10.00 to 30.00 for adults, and CAD 10.00 to 30.00 for children
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

Property Registration Number 517613, 2025-08-31

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Gatineau-Ottawa
Doubletree Hilton Gatineau-Ottawa
Doubletree Hilton Hotel Gatineau-Ottawa
Hilton Gatineau-Ottawa
DoubleTree By Hilton Hotel Gatineau-Ottawa Quebec
Doubletree Hilton Gatineau-Ottawa Hotel

Château Cartier Hotel & Resort, Ascend Hotel Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 466 out of 1004 reviews" "
Rating 8 - Good. 281 out of 1004 reviews" "
Rating 6 - Okay. 120 out of 1004 reviews" "
Rating 4 - Poor. 75 out of 1004 reviews" "
Rating 2 - Terrible. 62 out of 1004 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Gave me a double bed my husband and I are so cramp
Stayed 1 night in Oct 2024

8/10 Good

John

Stayed 2 nights in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Charanjeet

Liked: Cleanliness, staff & service, property conditions & facilities
Spa
Stayed 2 nights in Oct 2024

8/10 Good

Fotios

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Angele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service
Very clean, great efficient service. Free parking and wi-fi. The Koena Spa on site is a nice addition as well.
Stayed 1 night in Oct 2024

10/10 Excellent

Theresa, Kingston

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and spa had everything we needed for a friends getaway. So convenient!
Stayed 2 nights in Oct 2024

10/10 Excellent

Ginette

Liked: Property conditions & facilities
spa
Stayed 2 nights in Oct 2024

8/10 Good

Thi Ngoc Lieu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service
Rooms need a tune up for the prices charged. Still a great property. But you are far from the hilton casino thats for sure. And prices are somewhat comparable.
Stayed 1 night in Oct 2024

2/10 Terrible

Ken

Stayed 4 nights in Sep 2024

8/10 Good

Richard

Liked: Property conditions & facilities
Good
Stayed 1 night in Oct 2024

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Herbert E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good
Stayed 1 night in Oct 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Michel

Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Great Staff!
Absolutely love the staff at this hotel. They are always helpful. The hotel is a bit old and could use some updates, but I always come back when possible thanks to the staff.
Stayed 1 night in Sep 2024

8/10 Good

Dale

Business traveller
Liked: Cleanliness, staff & service, room comfort
First shower and the body wash dispenser was empty….. not impressed. House keeping didn’t do their job…..
Stayed 1 night in Oct 2024

10/10 Excellent

Maxime

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

jihad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

figeo

Liked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good visit. Wish the TV’s were smart. One had a chrome cast at least that wasn’t plugged in but was able to fix that myself.
Stayed 1 night in Oct 2024

8/10 Good

jay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thought it was a great stay, spotless room and washroom. restaurants were pretty good, spa was maybe a bit too busy. Will stay there again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ubaldo

Stayed 2 nights in Sep 2024