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Courtyard by Marriott Downtown Ottawa

3.0 star property
3-star eco-certified hotel near Byward Market Square

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Photo gallery for Courtyard by Marriott Downtown Ottawa

Indoor pool
Point of interest
Point of interest
Point of interest
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym

Explore the area

Map
350 Dalhousie St, Ottawa, ON, K1N7E9
  • Byward Market Square
    ‪4 min walk‬
  • University of Ottawa
    ‪5 min walk‬
  • Parliament Hill
    ‪12 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, blackout drapes, soundproofing, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Ottawa

Downtown Ottawa stay.A stay at this Downtown Ottawa hotel places you steps from Byward Market Square and within a 5-minute walk of University of Ottawa. Rideau Canal and Bytown Museum are also within half a mile (1 km).

What's nearby

  • Byward Market Square - 4 min walk - 0.4 km
  • University of Ottawa - 5 min walk - 0.5 km
  • National Arts Centre - 11 min walk - 0.9 km
  • Parliament Hill - 12 min walk - 1.1 km
  • Canadian Museum of History - 5 min drive - 3.5 km

Getting around

  • Rideau Station - 3 min walk
  • Ottawa Station - 5 min drive
  • Ottawa International Airport (YOW) - 16 min drive

Restaurants

  • ‪BeaverTails Canada Inc - ‬1 min walk
  • ‪Dunn's Famous Deli - ‬1 min walk
  • ‪Aulde Dubliner & Pour House - ‬2 min walk
  • ‪Wang's Noodle House - ‬3 min walk
  • ‪3 Brothers Shawarma & Poutine - ‬2 min walk

About this property

Courtyard by Marriott Downtown Ottawa

3-star eco-certified hotel near Byward Market Square
Courtyard by Marriott Downtown Ottawa offers its guests a children's pool, an indoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and a meeting room. Multilingual staff, gift shops/newsstands, and a garden are also featured at the eco-certified Courtyard by Marriott Downtown Ottawa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Ottawa hotel is smoke free.

  • 183 guestrooms or units
  • 4 levels
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Courtyard by Marriott Downtown Ottawa offers 183 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels and pay movies.

Rooms have partially open bathrooms. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

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Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 35 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 7 to 25 for adults and CAD 7 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch flat-screen TV with cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from March 12 2025 to April 4 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 7 to 25 for adults, and CAD 7 to 25 for children
  • Self parking fee: CAD 35 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Courtyard by Marriott Downtown Ottawa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 693 out of 1152 reviews
Rating 8 - Good. 324 out of 1152 reviews
Rating 6 - Okay. 77 out of 1152 reviews
Rating 4 - Poor. 38 out of 1152 reviews
Rating 2 - Terrible. 20 out of 1152 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and helpful. Room is super clean and it’s great location, walkable to canal, market
Stayed 1 night in Dec 2024

2/10 Terrible

Rebecca

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We were not notified prior to check-in that the hotel was undergoing renovations which had closed their pool and gym facilities. We are travelling with children so this was extremely disappointing. A simple email to make us aware would have been appreciated. We would have booked elsewhere.
Stayed 1 night in Dec 2024

10/10 Excellent

Densil

Stayed 1 night in Dec 2024

8/10 Good

Jodney Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Kathie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the heart of downtown.
Great location. Room was a good size. Room was clean. Staff were friendly and accommodating. Any requests were met. Only problem was that the pool was closed for renovations at this time. Good selections of restaurants nearby.
Stayed 4 nights in Dec 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Marcel Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Howard

Stayed 1 night in Dec 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room for the price
Staff were excellent, room was on the smaller side but clean. Not great sound proofing, we could hear a lot down the hall and above our room.
Stayed 1 night in Dec 2024

8/10 Good

Alexandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Josy Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Warren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Dec 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2024

10/10 Excellent

Carmon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Sunhee

Liked: Cleanliness, staff & service
Noisy
Stayed 1 night in Nov 2024

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Refurbished & nicely decorated. Staff exceptional. Easy to get to, park & centrally located for dining, shopping, museums and more - all walkable. My favorite in Ottawa!!
Stayed 1 night in Nov 2024

10/10 Excellent

Gianne Carlo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and service oriented
Stayed 2 nights in Nov 2024

4/10 Poor

Marlene

Liked: Cleanliness
Disappointed
Check in was fine, after that it went downhill. Ordered burgers from the bistro and I think the patty was steamed, there was no grill used. Also, we had to go and pick it up from the bistro. At 2:15 am, someone tried to get in our room. We called the front desk and they sent security to check. They believe it was someone checking in late and went to the wrong room. Didn’t sleep for the rest of the night. The manager said “sorry”. The last issue is it is the noisiest hotel we have ever stayed in. You can hear other people going to the bathroom, walking on the floor above you and in the hallways. On a positive note, they gave us a late check out (an extra hour), and the location is good.
Stayed 1 night in Nov 2024

6/10 Okay

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Proximity was excellent, but the location is noisy and guest chatting in the hallway were far too loud
Stayed 2 nights in Nov 2024

10/10 Excellent

Julia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for an overnight downtown in the Byward market.
Stayed 1 night in Nov 2024

10/10 Excellent

Minouska

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility was well kept, a bit dated but clean and staff were excellent The are of town if getting rough but that is not the hotels fault they make efforts to keep the internal property safe.
Stayed 6 nights in Nov 2024

10/10 Excellent

Caroline

Stayed 1 night in Nov 2024

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024