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Hampton Inn & Suites Ottawa West

2.5 star property
Ottawa hotel in Nepean area

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn & Suites Ottawa West

Exterior
Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar)
Reception
Free daily buffet breakfast
In-room safe, desk, free WiFi, bed sheets

Reviews

9.2 out of 10

Wonderful

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Gym
    Gym

Explore the area

Map
125 Lusk Street, Ottawa, ON, K2J 6K7
  • Walter Baker Sports Centre
    4 min drive
  • Queensway Carleton Hospital
    8 min drive
  • Rideau Canal
    8 min drive
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    19 min drive

Room options

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Room, 2 Queen Beds, Refrigerator & Microwave

Room, 2 Queen Beds, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar)

Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar)

Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar)

  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-In Shower)

In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-In Shower)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Free toiletries, hair dryer, towels, soap

Room, 1 King Bed, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar) | Living area

Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Ottawa

Nepean stay.Your stay at this Nepean hotel places you within 3 miles (5 km) of Walter Baker Sports Centre and Chapman Mills Marketplace. Rideau Canal and Nepean Sportsplex are also within 6 miles (10 km).

What's nearby

  • Walter Baker Sports Centre - 4 min drive - 2.7 km
  • Nepean Sportsplex - 9 min drive - 9.0 km
  • Algonquin College - 11 min drive - 11.2 km
  • Kanata Centrum Shopping Centre - 13 min drive - 18.4 km
  • Canadian Tire Centre - 14 min drive - 15.1 km

Getting around

  • Ottawa Fallowfield Station - 8 min drive
  • Ottawa International Airport (YOW) - 19 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Tim Hortons - ‬5 min drive
  • ‪Tim Hortons - ‬9 min walk
  • ‪Broadway Bar & Grill - ‬5 min drive
  • ‪Tutti Frutti breakfast & lunch - ‬4 min drive

About this property

Hampton Inn & Suites Ottawa West

Ottawa hotel in Nepean area
Hampton Inn & Suites Ottawa West offers its guests an indoor pool and a fitness center. Public spaces have free WiFi and wired Internet. You'll find a business center on site. Free breakfast is available daily. The business-friendly Hampton Inn & Suites Ottawa West also features gift shops/newsstands, coffee/tea in a common area, and a front-desk safe. Free self parking is available.

This Ottawa hotel is smoke free.

  • 102 guestrooms or units
  • Built in 2021
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Elevator
  • No smoking on site
Hampton Inn & Suites Ottawa West offers 102 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include complimentary toiletries and hair dryers. Housekeeping is provided daily.

Languages

English, French

Property amenities

Family friendly

  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 20 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, American Express, Discover, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton & Suites Ottawa West
Hampton INN Suites Ottawa West
Hampton Inn & Suites Ottawa West Hotel
Hampton Inn & Suites Ottawa West OTTAWA
Hampton Inn & Suites Ottawa West Hotel OTTAWA

Hampton Inn & Suites Ottawa West Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 681 out of 1001 reviews" "
Rating 8 - Good. 225 out of 1001 reviews" "
Rating 6 - Okay. 59 out of 1001 reviews" "
Rating 4 - Poor. 16 out of 1001 reviews" "
Rating 2 - Terrible. 20 out of 1001 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was built in 2019 and is modern and clean with a great hot breakfast. Small indoor pool for swimmers and a well equipped fitness room. Costco and many restaurants and shops directly across this major intersection. Staff were very helpful despite some computer glitches during check-in process. Definitely a great place to stay in Barrhaven-Ottawa West/Fallowfield area.
Stayed 3 nights in Aug 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and staff very accommodating
Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Super good
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The lady works in breakfast room is very rude
I love this hotel so much, maybe because is quite new, nice and clean!! The hooks inside the bathroom is a big bonus, always wonder why other hotel never have that. The breakfast is ok, our family booked for 3 nights, it was good until the last day the lady works in the breakfast room was rude, my husband was asking for more waffle batter she screamed to him and pointed that way don't you see is there!!!! Obviously is empty and she goes you have to wait in a rude tone!! We are not a sensitive people, we do accept staffs busy always need to wait, I just want to say overall is good except for the lady, and won't be consider going back to this hotel. We are there to enjoy our holiday not to take attitude from her. This employee would ruined the whole hotel's reputation.
Stayed 3 nights in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Lucie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was bigger than expected, lots of space for the whole family. Loved the room, very clean, modern furniture. Overall a really good experience, the only downside is I wish I could’ve stayed longer to enjoy the pool and fitness room.
Stayed 1 night in Aug 2024

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Anneliese

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great! The kids loved the pool and the daily breakfast was wonderful. The hotel is clean and the staff were friendly.
Stayed 5 nights in Aug 2024

10/10 Excellent

Joseph

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to highway. Good Breakfast. Clean and big rooms.
Stayed 2 nights in Aug 2024

10/10 Excellent

Soroosh

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 4 nights in Aug 2024

10/10 Excellent

Darryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome room
Beds are very comfortable and very clean Hôtel. Very big studio room… just in awe how big this room is ?
Stayed 1 night in Aug 2024

10/10 Excellent

Elinor

Travelled with family
Liked: Amenities
Stayed 1 night in Aug 2024

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, amenities
Clean well run property very professional
Stayed 1 night in Aug 2024

10/10 Excellent

surinder

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positive vibes
Stayed 1 night in Aug 2024

6/10 Okay

JONATHAN

Travelled with family
Disliked: Staff & service
personal items stolen
some valuable items were stolen by hotel staff directly from the room or luggage storage. lack of follow-up by management as they have the scheduling and security camera footage at their disposal but declined to assist.
Stayed 3 nights in Aug 2024

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here as the hotel is close to the Nepean BMX track and I was volunteering for the Capital Nationals. It saves me from driving in and out of Barrhaven everyday on that weekend. Love the quietness and the size of the room
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with bogus upgrade
We always stay at this Hampton Inn on the way to and from the east coast to northern Ontario. Our stay was great as always. I did find it funny that for the 2nd time I was told there were no king rooms left and therefore they were upgrading us to a suite, and when we got to the room it was just that....a room. It's obviously something desk staff is told to say and it's just silly and I'd prefer they didn't. Other than that, no complaints.
Stayed 1 night in Aug 2024

10/10 Excellent

Danna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very clean and new.
Stayed 1 night in Aug 2024

10/10 Excellent

Mitul

Stayed 1 night in Aug 2024

8/10 Good

Hélène

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very acceptable for its location and services. Good price-quality ratio. I had problems with billing. The bill had been split at our arrival and we had been advised of the $50 deposit that would be deducted within a few days.What happened is that one person was totally charged ,not the other one and I had an extra $90 charged to my card. I was told it was accounting gymnastics and the extra charge would go away. CALL the programmer and get that removed or at least advise the client. As for the charge not being split it is still a mystery but the friend and I will handle it.
Stayed 1 night in Jul 2024

8/10 Good

Meena & Vinod

Liked: Cleanliness, amenities, property conditions & facilities
Clean and promt service. Didnot have enough towels
Stayed 2 nights in Aug 2024

10/10 Excellent

CAMILO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024