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Holiday Inn Express & Suites Ottawa East - Orleans by IHG

2.5 star property
Ottawa hotel in Orleans area

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Photo gallery for Holiday Inn Express & Suites Ottawa East - Orleans by IHG

Exterior
Exterior
Indoor pool, open 7:00 AM to 11:00 PM, sun loungers
Exterior
Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Pool
  • Pet-friendly
  • Laundry

Explore the area

Map
500 Brisebois Crescent, Ottawa, Ontario, Ottawa, ON, K1E0A6
  • Place D'Orleans Shopping Center
    ‪5 min walk‬
  • Petrie Island Park
    ‪4 min drive‬
  • University of Ottawa
    ‪13 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪30 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Additional Living Area)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds (Additional Living Area)

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

  • 23 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room (Specialty)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room (Specialty)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

  • City view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the area

Ottawa

Orleans stay.With a stay at this Orleans hotel, you'll be within half a mile (1 km) of Place D'Orleans Shopping Center and 2 miles (3 km) of Princess Louise Falls. Petrie Island Park and Hiawatha Park & Conservation Area are also within 3 miles (5 km).

What's nearby

  • Place D'Orleans Shopping Center - 5 min walk - 0.5 km
  • Petrie Island Park - 4 min drive - 2.9 km
  • University of Ottawa - 13 min drive - 16.3 km
  • Canada Aviation and Space Museum - 14 min drive - 13.8 km
  • Byward Market Square - 15 min drive - 18.1 km

Getting around

  • Blair Station - 9 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 16 min drive
  • Ottawa International Airport (YOW) - 30 min drive

Restaurants

  • ‪McDonald's - ‬20 min walk
  • ‪A&W Restaurant - ‬9 min walk
  • ‪Tim Hortons - ‬8 min walk
  • ‪Taproom260 - ‬4 min walk
  • ‪Tim Hortons - ‬13 min walk

About this property

Holiday Inn Express & Suites Ottawa East - Orleans by IHG

Ottawa hotel in Orleans area
Holiday Inn Express & Suites Ottawa East - Orleans by IHG offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center and 3 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 1367 square feet (127 square meters) and includes conference space. The business-friendly Holiday Inn Express & Suites Ottawa East - Orleans by IHG also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.
  • 103 guestrooms or units
  • 5 levels
  • 1367 sq ft of conference space
  • 127 sq m of conference space
  • Built in 2014
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
Holiday Inn Express & Suites Ottawa East - Orleans by IHG offers 103 accommodations with coffee/tea makers and irons/ironing boards. A pillow menu is available. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hair dryers and change of towels can be requested. Housekeeping is provided weekly.

Languages

Arabic, English, French, Hungarian, Spanish

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from January 22 2025 to March 21 2025 (dates subject to change):
  • Business center
  • Fitness facilities
  • Meeting facilities
  • Swimming pool
The property will be renovating from January 2 2025 to March 27 2025 (completion date subject to change). The following areas are affected:
  • Business center
  • Exterior
  • Fitness facilities
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Select guestrooms
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Ottawa East Orleans Hotel
Holiday Inn Express Orleans Hotel
Holiday Inn Express Ottawa East Orleans
Holiday Inn Express Orleans
Holiday Inn Express Suites Ottawa East Orleans
Holiday Inn Express Suites Ottawa East Orleans by IHG
Holiday Inn Express Suites Ottawa East Orleans an IHG Hotel
Holiday Inn Express & Suites Ottawa East - Orleans by IHG Hotel
Holiday Inn Express & Suites Ottawa East - Orleans by IHG Ottawa

Holiday Inn Express & Suites Ottawa East - Orleans by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 583 out of 1002 reviews
Rating 8 - Good. 307 out of 1002 reviews
Rating 6 - Okay. 61 out of 1002 reviews
Rating 4 - Poor. 22 out of 1002 reviews
Rating 2 - Terrible. 29 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jerry

Stayed 2 nights in Jan 2025

8/10 Good

Yvan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

HYUNG PIL

Stayed 1 night in Dec 2024

10/10 Excellent

Marija

Travelled with partner
Liked: Staff & service, amenities
The location was fine. There wasn't anything negative but nothing really positive stood out.
Stayed 1 night in Dec 2024

10/10 Excellent

Michaela

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was exceptional. Hotel was extremely busy but the staff took the time to ensure everyone’s needs were met. Highly recommend this hotel.
Stayed 1 night in Dec 2024

8/10 Good

Mirza

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome!
Stayed 1 night in Dec 2024

10/10 Excellent

Leonardo Jr

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean.
Stayed 1 night in Dec 2024

2/10 Terrible

Kelsea

Stayed 3 nights in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything and comfy beds
Stayed 1 night in Dec 2024

10/10 Excellent

Linda

Stayed 1 night in Dec 2024

10/10 Excellent

Benoit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Big confortable and clean room. Good breakfast.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Dec 2024

10/10 Excellent

Bradley

Stayed 6 nights in Nov 2024

8/10 Good

Keith

Travelled with family
clean and comfortable beds…
Stayed 3 nights in Dec 2024

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There was no universal charger for your cell phone. I think that would be imported. I've seen other hotel's have them
Stayed 1 night in Dec 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff were very accommodating on our short notice and assisted us to find a place to stay in a pinch. lovely location, awesome breakfast, and wonderful staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Serhiy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Good, clean and friendly service
Stayed 2 nights in Nov 2024

10/10 Excellent

Jordi

Stayed 1 night in Oct 2024

10/10 Excellent

Colleen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The location for this property was ideal for our stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Petru Dorel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Linda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was an empty granola bar wrapper sitting on the tv stand, foil lid off something in the garbage and used facecloth hanging in the shower.
Stayed 1 night in Nov 2024

8/10 Good

David

Liked: Cleanliness
As above
Stayed 2 nights in Oct 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room and breakfast was great
Stayed 1 night in Nov 2024