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Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel

2.5 star property
Ottawa hotel in Orleans area

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel

Exterior
Exterior
Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Exterior
Indoor pool, sun loungers

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Air conditioning
  • Breakfast included
  • Parking included

Explore the area

Map
500 Brisebois Crescent Drive, & Centrum Boulevard, Ottawa, ON, K1E0A6
  • Place D'Orleans Shopping Center
    5 min walk
  • Lexus Restaurant
    3 min walk
  • Blair Station
    10 min drive
  • Gatineau, QC (YND-Ottawa Executive)
    38 min drive

Room options

View all photos for Suite, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Additional Living Area)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds (Additional Living Area)

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

  • 23 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room (Specialty)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room (Specialty)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Quality Inn Orleans

Pool
Hot tub
Breakfast included
Parking included
3.6 out of 5, Good, (1000)
The price is CA $195
per night
CA $231 total
includes taxes & fees
4 Jan - 5 Jan
Quality Inn Orleans

About the area

Ottawa

Orleans stay.With a stay at this Orleans hotel, you'll be within half a mile (1 km) of Place D'Orleans Shopping Center and 2 miles (3 km) of Petrie Island Park. Hiawatha Park & Conservation Area and White Sands Golf Course are also within 3 miles (5 km).

What's nearby

  • Place D'Orleans Shopping Center - 5 min walk
  • University of Ottawa - 13 min drive
  • Canada Aviation and Space Museum - 14 min drive
  • Byward Market Square - 15 min drive
  • Parliament Hill - 16 min drive

Getting around

  • Blair Station - 10 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 14 min drive
  • Ottawa International Airport (YOW) - 26 min drive

Restaurants

  • ‪McDonald's - ‬20 min walk
  • ‪A&W Restaurant - ‬9 min walk
  • ‪Tim Hortons - ‬8 min walk
  • ‪Taproom260 - ‬4 min walk
  • ‪Tim Hortons - ‬13 min walk

About this property

Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel

Ottawa hotel in Orleans area
Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel offers its guests an indoor pool and a fitness center. Public spaces have free WiFi and wired Internet. Business amenities include a business center and 3 meeting rooms. Free breakfast is available daily. The business-friendly Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.
  • 103 guestrooms or units
  • 5 levels
  • Built in 2014
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel offers 103 accommodations with coffee/tea makers and irons/ironing boards. A pillow menu is available. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hair dryers and change of towels can be requested. Housekeeping is provided weekly.

Languages

Arabic, English, French, Hungarian, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Things to do

  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from January 22 2025 to February 25 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from January 2 2025 to March 27 2025 (completion date subject to change). The following areas are affected:
  • Business center
  • Exterior
  • Fitness facilities
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Ottawa East Orleans Hotel
Holiday Inn Express Orleans Hotel
Holiday Inn Express Ottawa East Orleans
Holiday Inn Express Orleans
Holiday Inn Express Suites Ottawa East Orleans

Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 591 out of 1004 reviews" "
Rating 8 - Good. 310 out of 1004 reviews" "
Rating 6 - Okay. 58 out of 1004 reviews" "
Rating 4 - Poor. 22 out of 1004 reviews" "
Rating 2 - Terrible. 23 out of 1004 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Darwin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The room was large. It seems as if it was not cleaned well. There was no vent in the bathroom and for what I thought was a newer facility it looked a little worn.
Stayed 5 nights in Sep 2024

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free Breakfast was very good. Highway access was easy. I would recommend this property.
Stayed 1 night in Sep 2024

10/10 Excellent

Sukhvinder, Waterloo

Stayed 2 nights in Aug 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Edwin

Stayed 1 night in Aug 2024

10/10 Excellent

Fredrica

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe and comfortable beds. Breakfast was good.
Stayed 1 night in Aug 2024

8/10 Good

Marc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could not give a 5 star review as the property had some hidden taxes/fees that were added on without our knowledge. Nice place but very expensive.
Stayed 3 nights in Sep 2024

10/10 Excellent

Derek, Montréal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and friendly staff, would stay again.
Stayed 1 night in Aug 2024

6/10 Okay

Mansoor

We stayed only one night, which was OK
Stayed 1 night in Jul 2024

10/10 Excellent

Afia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast eating place is kinda small Area. Couldn’t accommodate a lot of people always had to wait for people to finish before you get a seat
Stayed 3 nights in Aug 2024

10/10 Excellent

Sang Jin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Stayed 3 nights in Aug 2024

10/10 Excellent

Mohamad

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff friendly and helpful
Stayed 1 night in Sep 2024

8/10 Good

Evelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is convenient
Stayed 3 nights in Aug 2024

10/10 Excellent

Hugh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at the Holiday Inn Express & Suites Ottawa East-Orleans. Very impressed, so nice and clean. Staff very friendly and accommodating. From the front desk to the breakfast staff. They were amazing, always smiling and checking to see if we had everything we needed. Would highly recommend this hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Eileen

Stayed 1 night in Aug 2024

10/10 Excellent

Maria Paz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very clean and comfortable
Stayed 2 nights in Aug 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

anis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and the breakfast was great! Thank youuuu!!!
Stayed 1 night in Aug 2024

10/10 Excellent

NINA

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that it was easily accessible and it had a very good breakfast.
Stayed 1 night in Aug 2024

10/10 Excellent

Abiodun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Mathieu

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Pool is in terrible condition. Water is cloudy and not maintained.
Stayed 1 night in Aug 2024

10/10 Excellent

Panayioula

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We all loved the pool, we really enjoyed it! The welcome water with lemon and cucumber was just right!
Stayed 1 night in Aug 2024

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I would recommend staying at this hotel has everything you need and is well maintained
Stayed 5 nights in Aug 2024

10/10 Excellent

Meghan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price point, very nice and welcoming staff at front desk. Amenities close by. Overall very good experience.
Stayed 1 night in Aug 2024