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Holiday Inn Ottawa Dwtn - Parliament Hill by IHG

3.5 star property
3.5-star eco-certified hotel near Library and Archives Canada

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Photo gallery for Holiday Inn Ottawa Dwtn - Parliament Hill by IHG

Exterior
Point of interest
Lobby sitting area
Point of interest
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Pet-friendly
  • Laundry
  • Air conditioning
  • Gym

Explore the area

Map
402 Queen St, Ottawa, ON, K1R5A7
  • Parliament Hill
    ‪13 min walk‬
  • Byward Market Square
    ‪3 min drive‬
  • Rideau Canal
    ‪3 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room

  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Ottawa

City center stay.At this Downtown Ottawa hotel, you'll be steps from Library and Archives Canada and within a 15-minute walk of Parliament Hill. Rideau Canal and Byward Market Square are also within 2 miles (3 km).

What's nearby

  • Canadian War Museum - 13 min walk - 1.1 km
  • Parliament Hill - 13 min walk - 1.2 km
  • Byward Market Square - 3 min drive - 1.9 km
  • University of Ottawa - 3 min drive - 2.0 km
  • Rideau Canal - 3 min drive - 1.9 km

Getting around

  • Lyon Station - 3 min walk
  • Ottawa Station - 12 min drive
  • Ottawa International Airport (YOW) - 19 min drive

Restaurants

  • ‪Spin Kitchen & Bar - ‬5 min walk
  • ‪Swizzles - ‬5 min walk
  • ‪Occo Kitchen - ‬1 min walk
  • ‪Tim Hortons - ‬7 min walk
  • ‪Tim Hortons - ‬3 min walk

About this property

Holiday Inn Ottawa Dwtn - Parliament Hill by IHG

3.5-star eco-certified hotel near Library and Archives Canada
There's a snack bar/deli on site. WiFi is free in public spaces. Business amenities include a business center and 2 meeting rooms. The eco-certified Holiday Inn Ottawa Dwtn - Parliament Hill by IHG also features a fitness center, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.
  • 1 building
  • 177 guestrooms or units
  • 11 levels
  • Built in 1983
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • ATM
  • Elevator
Holiday Inn Ottawa Dwtn - Parliament Hill by IHG offers 177 accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature premium bedding. 52-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 30 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 52-inch LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet, per stay
  • Only dogs and cats are allowed
  • Weight limit: 50 lbs per pet
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 9.99 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 30 per day
  • Pet fee: CAD 25.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

This property requires the presence of the owner of the credit card used for the reservation at check-in.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Holiday Inn Ottawa Dwtn - Parliament Hill by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 371 out of 868 reviews
Rating 8 - Good. 317 out of 868 reviews
Rating 6 - Okay. 84 out of 868 reviews
Rating 4 - Poor. 53 out of 868 reviews
Rating 2 - Terrible. 43 out of 868 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Martha Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and close to downtown.
Stayed 5 nights in Nov 2024

10/10 Excellent

Joel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to Parliament. Very walkable in a safe neighborhood with dining options nearby.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Street and sidewalks in the area were under construction, but that didn't take away from the convenience of being within walking distance of museums, Parliament and a variety of dining establishments. Will book here again!
Stayed 7 nights in Oct 2024

10/10 Excellent

JUDY, Kitchener

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were excellent. We were upgraded to a suite and it was beautiful and so large. If in Ottawa again we definitely will stay here again.
Stayed 2 nights in Oct 2024

8/10 Good

Paul

Stayed 1 night in Sep 2024

10/10 Excellent

Tim

Liked: Staff & service
Stayed 2 nights in Jul 2024

8/10 Good

imelda

Everything is fine.
Stayed 1 night in Sep 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Marie-Eve

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Pornpawi

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff
Stayed 1 night in Jul 2024

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect walking distance to Bluesfest. Definitely will be staying here again. Staff were very pleasant, joked with us upon arrival, very helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Jacklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, comfortable beds, helpful front desk staff. Parking on-site is good but best for small vehicles
Stayed 2 nights in Jul 2024

10/10 Excellent

Hailey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jackie

Stayed 2 nights in Jul 2024

8/10 Good

Tammy

No complaints
Stayed 1 night in Jul 2024

10/10 Excellent

Valerie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
Not a single complaint! Staff are super helpful and friendly; our room spotless clean. Highly recommended.
Stayed 4 nights in Jun 2024

4/10 Poor

Ankit

Liked: Staff & service
Disliked: Property conditions & facilities
Room was not ready. When we entered the room, it was still dirty and had garbage all over the room including hair/mess in the bathroom. Staff was very apologetic and offered another room right away. Lots of construction around the area so accessibility was not ideal. No other issues. Good location.
Stayed 2 nights in Jun 2024

8/10 Good

Mellanie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went over and above to make me comfortable and keep the hotel and my room tidy. Will definitely stay again!
Stayed 3 nights in Jun 2024

6/10 Okay

Sam

Liked: Cleanliness, staff & service
N/A
Stayed 1 night in Jun 2024

6/10 Okay

Sam

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

8/10 Good

Gurpreet Singh

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service
Friendly and efficient check in. Front desk staff offered restaurant suggestions. Room was clean. Restaurant was very good with excellent service. They made us breakfast when breakfast service had ended. Our only hesitation was that there were groups of men outside the door smokingeach time we were coming/ going. It did not give a welcoming feeling to the hotel
Stayed 1 night in May 2024

10/10 Excellent

zero

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in May 2024