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Lord Elgin Hotel

4.0 star property
4-star eco-certified hotel near Rideau Canal

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Photo gallery for Lord Elgin Hotel

Exterior
Marina
Exterior
Lobby sitting area
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Room service
  • Housekeeping
  • Breakfast available

Explore the area

Map
100 Elgin St, Ottawa, ON, K1P5K8
  • Elgin Street
    ‪1 min walk‬
  • National Arts Centre
    ‪2 min walk‬
  • Rideau Canal
    ‪3 min walk‬
  • Ottawa, ON (YRO-Ottawa-Rockcliffe)
    ‪15 min drive‬

Room options

View all photos for Classic King Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic King Room

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Park View Room, 1 King Bed

Park View Room, 1 King Bed | Park view

Park View Room, 1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Two Queen Room

Classic Two Queen Room

Classic Two Queen Room

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Park View Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Park View Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Park View Room, 2 Queen Beds

Park View Room, 2 Queen Beds

Park View Room, 2 Queen Beds

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Queen Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Queen Room

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Elgin Class Executive Room, 1 King Bed

Elgin Class Executive Room, 1 King Bed | Park view

Elgin Class Executive Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Fairmont Chateau Laurier

  • Pool
  • Spa
  • Pet-friendly
  • Restaurant
4.3 out of 5, Excellent, (2202)
The price is CA $288
per night
CA $342 total
includes taxes & fees
24 Feb - 25 Feb
Fairmont Chateau Laurier

About the area

Ottawa

Downtown Ottawa stay.At this Downtown Ottawa hotel, you'll be within a 5-minute walk of Rideau Canal and National War Memorial. Rideau Centre and Parliament Hill are also within half a mile (1 km).

What's nearby

  • Rideau Canal - 3 min walk
  • Rideau Centre - 7 min walk
  • University of Ottawa - 7 min walk
  • Parliament Hill - 8 min walk
  • Rogers Centre Ottawa - 8 min walk

Getting around

  • Ottawa, ON (XDS-Ottawa Train Station) - 5 min drive
  • Parliament Station - 8 min walk
  • Ottawa International Airport (YOW) - 19 min drive

Restaurants

  • ‪Ottawa City Hall - ‬2 min walk
  • ‪Browns Socialhouse - ‬2 min walk
  • ‪Grill Forty One - ‬1 min walk
  • ‪D'Arcy McGee's Irish Pub - ‬4 min walk
  • ‪National Arts Centre - Equator Coffee - ‬3 min walk

About this property

Lord Elgin Hotel

4-star eco-certified hotel near Rideau Canal
As a guest of Lord Elgin Hotel, you'll find an indoor pool, a 24-hour health club, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the eco-certified Lord Elgin Hotel. For a fee, parking is available.

This 4-star Ottawa hotel is smoke free.

  • 1 building
  • 355 guestrooms or units
  • 11 levels
  • Meeting rooms
  • Built in 1941
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Lord Elgin Hotel offers 355 accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Microwave (on request)
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (CAD 39 per day; includes in/out privileges)
  • Height restrictions apply for onsite parking

Food and drink

  • Full breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:30 AM on weekends: CAD 4-32 for adults and CAD 4-21 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour health club
  • Bike storage
  • Indoor pool
  • Sauna
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 85
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 4 to 32 for adults, and CAD 4 to 21 for children
  • Valet parking fee: CAD 39 per day (in/out privileges)
  • Late check-out fee: CAD 85 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6:30 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Elgin Hotel
Elgin Lord
Hotel Lord Elgin
Lord Elgin
Lord Elgin Hotel
Lord Elgin Hotel Ottawa
Lord Elgin Ottawa
Lord Elgin Hotel Hotel
Lord Elgin Hotel Ottawa
Lord Elgin Hotel Hotel Ottawa

Lord Elgin Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1358 out of 2222 reviews
Rating 8 - Good. 583 out of 2222 reviews
Rating 6 - Okay. 193 out of 2222 reviews
Rating 4 - Poor. 50 out of 2222 reviews
Rating 2 - Terrible. 38 out of 2222 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Execllent service and hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Jonathan

Liked: Amenities, property conditions & facilities
Nice hotel right downtown close to shops and great local restaurants
Stayed 1 night in Jan 2025

10/10 Excellent

Pankaj

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and very caring stuff
Stayed 3 nights in Nov 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Patrick

Liked: Property conditions & facilities
The hotel is great but getting a little tired.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lesley

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I feel needs work on are the elevators. They are definitely feeling their age. Very happy with this property in every other way. We will definitely come back here.
Stayed 1 night in Nov 2024

10/10 Excellent

Mary Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Lord Elgin staff! My stay for one night was fantastic! I will definitely come back for either work or leisure. Location is wonderful and is central to everything. The view from my room a bonus!
Stayed 1 night in Nov 2024

2/10 Terrible

Kirk

Travelled with partner
Liked: Amenities
Disliked: Staff & service
It was our worse experience that we ever had at a luxury hotel. The hotel wasnt too bad but the restaurant in the hotel was horrible. We went into the restaurant for happy hour and sat at the bar. We were there 10 minutes before there was anyone that came over to us. We figured we might as well just get our table for dinner. We sat at the table for another 10 minutes before a staff member came to ask us if we wanted a drink, we ordered a drink and a starter salad as we waited for the dinner menu to start in 30 minutes. Our salad arrived 20 minutes later but still no drinks. At 5pm we ordered our main meal. At 530 our drinks finally came one hour after we ordered them and after we finished the salads. The main meals came out mine was warm and my wifes meal was barely warm. We finished out meal paid and left. This morning when we checked out the young lady ( i wish i got her name ) asked how the stay was, so i told her about our experience at the restaurant was. She gave us free parking due to the inconvenience we had the night before. It didnt go unnoticed as at least she tried to make things right where in the restaurant did absolutely nothing to make things right. I wish our experience would have been better as we enjoy going to ottawa for wèekend getaways.
Stayed 1 night in Nov 2024

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
There was a terrible problem at the front entrance, with people parking their cars to unload, or for valet parking. Then they left the cars empty. This created a miniature traffic jam. We were stuck there, unable to proceed or leave for over 20 minutes. Staff must prevent people from parking their cars at the entrance and then walking away while their cars block all traffic. Otoh, we got a very good upgraded room.
Stayed 1 night in Nov 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
This is the second time that I stayed at the Lord Elgin. Really like the hotel and it’s location to downtown Ottawa.
Stayed 1 night in Nov 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My happy place in Ottawa.
Stayed 1 night in Nov 2024

10/10 Excellent

Jesse

Stayed 1 night in Oct 2024

10/10 Excellent

Christopher

Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant is terrible
Stayed 3 nights in Oct 2024

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great downtown location
Just pleasant quiet and enjoy downtown walk.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kenneth

Stayed 2 nights in Oct 2024

8/10 Good

steve

Stayed 1 night in Oct 2024

10/10 Excellent

jenny

Stayed 1 night in Oct 2024

10/10 Excellent

Susy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Oct 2024

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't like the fact our bathroom was a disability bathroom. It didn't feel comfortable
Stayed 1 night in Nov 2024

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service
Ok
Stayed 1 night in Nov 2024

10/10 Excellent

reystar, Richmond Hill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all goog
Stayed 1 night in Nov 2024

8/10 Good

Germain

Travelled with family
Hotel dining room was a disappointment. We had to wait nearly an hour for our meal. We finally asked for it to be wrapped up to take to our room as the wait was challenging for our little granddaughter.
Stayed 3 nights in Oct 2024