Nepean stay.Your stay at this Nepean motel places you within 6 miles (10 km) of Rideau Canal and Nepean Sportsplex. Nepean Museum and Mooney's Bay Park are also within 6 miles (10 km).
Free breakfast is available. WiFi is free in public spaces. An outdoor pool, barbecue grills, and a picnic area are also featured at the business-friendly Travellers Haven Motel. Free self parking is available.
This Ottawa motel is smoke free.
1 floor
19 guestrooms or units
Continental breakfast (free)
Coffee in lobby
Front desk (limited hours)
BBQ grill(s)
Outdoor picnic space
No smoking on site
Travellers Haven Motel offers 19 air-conditioned accommodations with complimentary bottled water. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.
Property amenities
Family friendly
Microwave
Outdoor pool
Refrigerator
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Free continental breakfast
Coffee/tea in common area(s)
Things to do
Outdoor pool
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible path of travel
Room amenities
Entertainment
37-inch flat-screen TV
Cable channels
Premium channels
Bedroom
Air conditioning
Bathroom
Hair dryer (on request)
Private bathroom
Towels
Food and drink
Free bottled water
Microwave
Refrigerator
More
Desk
Free local calls
Policies
Check-in
Check-in start time: 1:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 8 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests must notify this property 24 hours in advance to arrange check-in. Arrivals after 11 PM may be subject to additional fees.
Access methods
Front desk (limited hours)
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard.
Property is also known as
Travellers Haven Motel Ottawa
Travellers Haven Motel
Travellers Haven Ottawa
Travellers Haven
Travellers Haven Motel Motel
Travellers Haven Motel Ottawa
Travellers Haven Motel Motel Ottawa
Travellers Haven Motel Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I stayed in one of the cabins behind motel. Was nice enough and clean. Had a fireplace. Although motel is listed as less than 2 Km from airport (which is technically true) it is still a $15 cab ride and I think it was about an 8 Km drive to the airport. 3 Km to nearest...anything. So decent place for money, just not a great location.
Frankly I can't believe Hotels.com would point us to this hotel. It was awful. First they gave us a room with a double bed and told us it was a Queen. I would have left then but I had prepaid (something I'll never do again). The next room they said had 2 Queen, actually 2 doubles). then we noticed a musty, mildew odour and we had to go buy air freshener to spray the carpet.. Then I noticed a hole in the wall, baseboard heaters falling apart, dirt in the bathroom, I window that looked like it had mould. Check out these photos if you don't believe that. Also continental breakfast was a container of muffins in the office. It was a nightmare. I feel we should get our money back for this horrible stay.
Very clean and fresh looking rooms. Decent value. Advertised as breakfast included. Disappointed. Was a continental breakfast at best and small at that.
John
Stayed 1 night in Nov 2017
4/10 Poor
Verified traveller
2 Nov 2016
Disliked: Property conditions & facilities
Nice to stay but you need breakfast
One floor building located near to road, it serves muffin and coffee only for breakfast.
We stayed in a little cabin behind the motel. Very cozy and private.
Verified traveller
6/10 Okay
Verified traveller
28 Sep 2016
Liked: Cleanliness
One night near airport as needed. Clean, older, very adequate
Verified traveller
8/10 Good
Brian, Toronto
1 Sep 2016
Liked: Cleanliness, staff & service, room comfort
Comfortable room for a one night stay
The outside of the motel is somewhat rundown, which could put people off booking... however the room itself was well appointed and clean, comfortable beds, flat panel tv, a small fridge and microwave.
The only thing I wished we had was a luggage support stand for our suitcase.
It was hot outside.... The room air-conditioner cooled the room but was fairly noisy when it kicked into cooling mode... it woke me up multiple times through the night.
The continental breakfast consists of a tasty muffin and coffee or tea.... when we compare that to other motels, that falls quite short of what continental breakfasts consist of... there should have been some protein available so that we're not running on a sugar-high!
We needed lots of ice for after surgery. The staff was very helpful to make us comfortable. The basic needs were all there except for coffee maker. They had muffin and coffee at the front desk for breakfast but office opens at 8 am. The room was clean. The location near the airport was convenient and it was not congested to get out of Ottawa.
arrived late but staff very accommodating
clean comfortable
? board covering ??former window- looked unfinished
bed very comfortable
bathroom clean/lots of towels
Verified traveller
4/10 Poor
Douglas, Lindsay Ontario
13 Mar 2016
Disliked: Staff & service
Coffee an muffins served after 8am which was too late for my breakfast. Poor information available about restaurants open for breakfast.
Douglas
6/10 Okay
Verified traveller
7 Mar 2016
Disliked: Property conditions & facilities
Basic room for the price
Room was clean but no basics that your used to. Microwave was very old and probably not safe to use. Tub was stained but clean. No coffee maker for hot water unless you go to office and only between 8-11 each morning
No recycling.
Located right beside busy road therefore noisy
Suitable for a quick stay near Fallowfield Station
The location of this hotel is amazing because it's a 10-minute cab drive from fallowfield station which was very convenient for me because I had something to do near the station, and I got off at Fallowfield instead of Ottawa's central station.
The receptionist was very nice and friendly.
However, I regret to say that the room is not worth $100 a night. The bathroom is the worst part, the toilet seat was peeling, the towels are old and worn out and the room facilities are so old. I was there for one night and I am glad I did not have to stay longer. The fridge was not working. And the "breakfast included" part was tricky because it was muffins, coffee and tea and only after 9am. It was very expensive for what it is.
Stayed in cabin 15. Very cozy and room was clean. Bed is very confortable and awesome pillows. Staff are friendly and accomodating. I would definately stay here again. No desk but excellent wi-fi reception.
Sherri
6/10 Okay
Greg, Beaumont, AB
22 Oct 2015
Liked: Cleanliness, staff & service
Ok hotel not too far from the airport.
Hotel staff are great. Room was clean. We're very accommodating. Ordered me a cab for next day. They emailed and called me just to let me know that there is no one at the front desk 1am to 8 am. Not a bad place. One thing though. It might have been cause the hot water was not used for a bit, but needed to run the hot water in the shower for about 5-10 mins to get rid of the old boiler smell.