Mercure Oxford Eastgate Hotel

4.0 star property
4-star hotel near University of Oxford

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Photo gallery for Mercure Oxford Eastgate Hotel

Breakfast, lunch, dinner served; local cuisine
Exterior
Privilege, Double Room, 1 Double Bed
In-room safe, desk, iron/ironing board, free WiFi
Breakfast, lunch, dinner served; local cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Breakfast available
  • Pet-friendly
  • Housekeeping

Explore the area

Map
73 High Street, Oxford, England, OX1 4BE
  • University of Oxford
    ‪1 min walk‬
  • Christ Church College
    ‪5 min walk‬
  • New Theatre Oxford
    ‪12 min walk‬
  • Oxford (OXF)
    ‪22 min drive‬

Room options

Classic Single Room

  • Sleeps 1
  • 1 Twin Bed

Privilege, Double Room, 1 Double Bed

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Classic Double Room, 1 Double Bed

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Privilege, Twin Room, 2 Single Beds

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

Classic Twin Room, 2 Single Beds

  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the area

Oxford

City center retreat .Within a 15-minute walk of this Oxford City Centre hotel, you'll find University of Oxford and New Theatre Oxford. Merton College and University College are also within half a mile (1 km).

What's nearby

  • University of Oxford - 1 min walk - 0.0 km
  • Christ Church College - 5 min walk - 0.4 km
  • Bodleian Library - 8 min walk - 0.7 km
  • New Theatre Oxford - 12 min walk - 1.0 km
  • Oxford Castle - 14 min walk - 1.2 km

Getting around

  • Oxford Station - 8 min drive
  • Oxford (OXF) - 22 min drive

Restaurants

  • ‪The Turf Tavern - ‬7 min walk
  • ‪The Ivy Oxford Brasserie - ‬6 min walk
  • ‪The Kings Arms - ‬7 min walk
  • ‪Quod Restaurant & Bar - ‬4 min walk
  • ‪Vaults and Garden - ‬4 min walk

About this property

Mercure Oxford Eastgate Hotel

4-star hotel near University of Oxford
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour/ticket assistance, and concierge services are also featured at Mercure Oxford Eastgate Hotel.

This 4-star Oxford hotel is smoke free.

  • 81 guestrooms or units
  • 3 levels
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mercure Oxford Eastgate Hotel offers 81 accommodations with safes and coffee/tea makers. Digital television is provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Oxford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, French, German, Greek, Italian, Polish, Portuguese, Russian, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 16.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Digital channels
  • TV

Bedroom

  • Bed sheets
  • Fan

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: GBP 30.00 per pet, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 30.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. This property uses solar energy. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Eastgate Oxford
Hotel Mercure Oxford Eastgate
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Mercure Oxford Hotel
Oxford Eastgate Hotel
Oxford Mercure Hotel
Accor Eastgate Oxford
Mercure Eastgate Oxford Hotel Oxford
Mercure Oxford Eastgate
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Mercure Oxford Eastgate Hotel Hotel Oxford

Mercure Oxford Eastgate Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 351 out of 1003 reviews
Rating 8 - Good. 368 out of 1003 reviews
Rating 6 - Okay. 181 out of 1003 reviews
Rating 4 - Poor. 68 out of 1003 reviews
Rating 2 - Terrible. 35 out of 1003 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Cathryn

Disliked: Property conditions & facilities
It was ok
Overnight stay for works Christmas do. The room was ok. Tired and in need of decorating. Noisy because of the road outside. Disappointing lack of parking although we knew that before we came. Made life difficult!
Stayed 1 night in Dec 2024

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in the centre of Oxford. We would stay again.
Stayed 1 night in Dec 2024

8/10 Good

Robert

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Nov 2024

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Nov 2024

10/10 Excellent

Stevie

Stayed 1 night in Nov 2024

8/10 Good

Andrew, Berlin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked location. Didn’t like that there was a huge heating vent routed just outside the window. Also the property overall was overheated.
Stayed 1 night in Nov 2024

2/10 Terrible

Neil

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
My friend and I requested a twin room for one night. We were offered one on the top floor which had no lift. My friend has COPD so couldn’t manage the stairs. We were offered an upgrade on the ground floor. The room was nice and we had no issues with it until we went to bed. There was a small radiator on the wall near the window which was on and too hot to touch and making a noise with the water going through it. We assumed it would go off through the night. After 2.5 hours of listening to the noise and becoming overheated, I got up to turn the radiator off and open the window to let some cool air in. There was no thermostat on the radiator and only one window would open slightly, the other had a lock on. Frustrated, my friend went to reception to ask iif someone could help. A man came to have a look and went off to get some pliers. 20 minutes later (2.50am) we were still waiting. My friend went back to reception and they gave her a key for another room on the top floor and showed her to a lift (which previously they had said they didn’t have). They then took us to another room on the top floor with a double bed. I said the room wasn’t suitable (I had booked a twin room). My friend just needed to sleep and opted to stay in the room. I went back downstairs and asked them to open the other window as I had earplugs I just needed it to be cooler. This was 3.10am. They couldn’t find a key! The next morning my friend had to walk through reception in her nightwear back to the room
Stayed 1 night in Nov 2024

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute perfection! Excellent stay for those with business at Oxford. So conveniently located, well maintained, and in keeping with the decor of the surroundings. Can't think of anything I would criticize.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best of Oxford outside our lodging!
Staff was great and we received help moving our car out of their lot. Location was perfect for university sites, Holiday shopping and restaurants.
Stayed 4 nights in Nov 2024

8/10 Good

Simon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oxford
Really liked the hotel , parking was available and it was close to the centre of Oxford about a 5 minute walk .
Stayed 2 nights in Nov 2024

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet end of the street, walkable from train station and tourist spots. We stayed in room 311, which was very roomy, but required a small chest of drawers, as not enough space for clothes. Otherwise a good and reasonable priced hotel
Stayed 3 nights in Nov 2024

8/10 Good

Philip

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable accommodation in historic Oxford but….
Well situated in City Centre for walking and exploring. However, neither hotel or city is car friendly with it being virtually impossible to take car from recommended car park to hotel, due to one way system which even TomTom could not master! Hotel parking very small area, expensive, and non condusive to access and return ( car keys had to be left with reception in case they needed to move cars to let other users out). Bathroom superb, room well appointed if a little old fashioned ( but in line with City character). 2 attempts to get hotel staff to replace bedroom light bulbs went unheeded. Unreliable bar with only 1 gin on offer at times, and restriction to serving just beer and wine in evening seemingly at the whim of staff/management. Hotel not particularly easy for disabled access and manoeuvre.
Stayed 2 nights in Nov 2024

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was so pleasantly surprised by this hotel. I was very comfortable, there was access to everything I needed, and the staff was very warm and welcoming. I'm already looking forward to staying here again!
Stayed 2 nights in Oct 2024

6/10 Okay

Steve

Travelled with family
Liked: Cleanliness
Very disappointed with the hotel chose to go away to celebrate being cancer free for 2 years looked online and liked the pictures so booked it on the strength of those only to find when there that the pictures were 5 years old and lots of things have changed. Came back to have a drink in the bar at 10 pm and was told the bar was closed and it was nothing like in the pictures when mentioned to the receptionists I was told they would inform management. Had I known it was nothing like the pictures on line I would not have booked that hotel. Spoiled what should have been a special weekend away with my partner.
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only criticisms are two: 1) you should install "grab- bars" in the otherwise geat showers; and - 2) add 2 hand wash clothes to the towels set. 2)
Stayed 5 nights in Oct 2024

10/10 Excellent

stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really conveniently located, yet still quiet so that we weren't disturbed at night. The staff were lovely and helpful, and the breakfast was great. The only minor thing that could have been improved on is that our hallway was a little tired looking (marks on walls, paint chipping in places) and could have used a little sprucing up. I'd definitely recommend it to anyone looking to stay in the centre of Oxford.
Stayed 2 nights in Oct 2024

6/10 Okay

Chris

Stayed 1 night in Oct 2024

10/10 Excellent

Lauren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Brian

Liked: Cleanliness, staff & service
Some good and some bad elements to to this slightly faded hotel in city centre location. Some rooms are good, others are in poor condition. Smallish rooms but with decent sized well decorated bathrooms.
Stayed 1 night in Sep 2024

10/10 Excellent

Benjamin, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024