Ratings based on 613 Guest Reviews

Hear it directly from our travellers
4.2 out of 5
87% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Sep. 30, 2024 on Expedia
Convenient location and walkable to town. Staff was friendly and helpful.
Comment from Hotel Management
Oct. 11, 2024 by The Head of the River Team, Hotel Management
Thank you for your lovely feedback, I am happy to hear that you enjoyed your stay with us, and the location. We hope to welcome you back soon!
5 out of 5
by A traveller

Posted Sep. 28, 2024 on Hotels
Comment from Hotel Management
Oct. 20, 2024 by Head of the River, Hotel Management
Thank you for your amazing score. We hope to welcome you back soon.
5 out of 5
by A traveller

Posted Sep. 28, 2024 on Expedia
Friendly, helpful staff. Comfortable room. Excellent pub/restaurant. No lift.
Comment from Hotel Management
Oct. 11, 2024 by The Head of the River Team, Hotel Management
Thank you for your lovely feedback, I am happy to hear that you enjoyed your stay with us, as well as the pub. Unfortunately, due to the building being listed, we are unable to add a lift to the hotel. But, we are more than happy to assist with luggage. We hope to welcome you back soon!
5 out of 5
by A traveller

Posted Sep. 24, 2024 on Hotels
Comment from Hotel Management
Oct. 20, 2024 by Head of the River, Hotel Management
Thank you for your amazing score!We hope to welcome you back soon.
4 out of 5
by A traveller

Posted Sep. 23, 2024 on Hotels
Comment from Hotel Management
Oct. 20, 2024 by Head of the River, Hotel Management
Thank you for your lovely score!Please feel free to reach out with how we come improve, your feedback is invaluable to us.
4 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 18, 2024 on Hotels
5 out of 5
by A traveller

Posted Aug. 13, 2024 on Expedia
Lovely rooms and pub in a beautiful old building. No on-site parking is a bit of a nuisance, but also understandable given the amazing location!
Comment from Hotel Management
Aug. 26, 2024 by The Head of the River Team, Hotel Management
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our lovely rooms and pub, as well as the charm of our beautiful old building. We understand that the lack of on-site parking can be a bit inconvenient, but we're glad you found our amazing location to be worth it. We hope to welcome you back soon for another delightful stay!
4 out of 5
by A traveller

Overall good stay

Posted Aug. 11, 2024 on Hotels
Hotel and bar was nice staff helpful just a shame that other customers had to ruin the experience for us but the staff went out there way to make sure we was ok Walls are very thin and can here other people talking /snoring The pub garden was beautiful to sit in, with the sun
Comment from Hotel Management
Aug. 26, 2024 by The Head of the River Team, Hotel Management
Thank you so much for taking the time to share your experience with us. We're delighted to hear that you found our hotel and bar to be nice and our staff helpful. It's wonderful to know that you enjoyed spending time in our beautiful pub garden, especially in the sun. We apologize for any inconvenience caused by other customers and the thin walls. We're continuously working on improvements and your feedback is invaluable. We look forward to welcoming you back and providing an even better experience in the future.
5 out of 5
by A traveller

This traveller left a rating score only Posted Jul. 11, 2024 on Expedia
5 out of 5
by A traveller

Posted Jul. 8, 2024 on Expedia
Beautiful old inn on the river, great food and nice staff
Comment from Hotel Management
Aug. 10, 2024 by The Head of the River Team, Hotel Management
Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay at our beautiful old inn on the river. It's fantastic to know that you found our food great and our staff nice. Your kind words motivate us to keep providing exceptional service. We hope to welcome you back soon for another memorable experience!