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There was NO running water. Had to use a hand held bowl to wash and to flush the toilet. Roaches beyond what may be considered reasonable for a tropical environment. Air conditioner not well maintained and in bad repair. Very laid back staff. Dog feces in the tiled common areas. Unsecured dive gear storage area. This is very alarming for the safety of the equipment and would put a diver at risk! The reservation included breakfast, however breakfast was never provided. Very disappointed and upset about this resort that is on a very good location. The condition of the facility and the lax staff need to change. New management could turn the place into a very good destination. As of now I recommend NOT coming here.
Farron
Stayed 2 nights in Jul 2018
6/10 Okay
Verified traveller
27 Jun 2018
Liked: Staff & service
Disliked: Property conditions & facilities
Bad water
As soon as we arrived I tried taking a shower. The water that came out of the shower/faucets smelled terrible. So I let it run for a while to no avail. It smells of septic tank. The whole room reeked of foul odor. We were transferred to another room—- no wifi the whole 2 nights of stay. Staff were all good and accomodating though.
I loved the area however the hotel is old and not well maintained. The room smells like it’s infested with roaches. Toilet won’t flushed. As far as access to the beach , it’s excellent. The staff are accommodating however it seems like they are running the place by themselves. The staff are not even expecting us coming.