Canopy by Hilton West Palm Beach Downtown

4.0 star property
4-star hotel near CityPlace

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Canopy by Hilton West Palm Beach Downtown

Outdoor pool
Rooftop terrace
Lobby
2 restaurants, breakfast served
2 restaurants, breakfast served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping

Explore the area

Map
380 Trinity Place, West Palm Beach, FL, 33401
  • Palm Beach Atlantic University
    ‪4 min walk‬
  • CityPlace
    ‪5 min walk‬
  • Palm Beach County Convention Center
    ‪8 min walk‬
  • West Palm Beach, FL (PBI-Palm Beach Intl.)
    ‪12 min drive‬

Room options

Suite, 1 King Bed, Balcony

  • 74 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Corner

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, Accessible, Bathtub

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible (Hearing)

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, Balcony (3-Room)

  • 92 sq m
  • City view
  • Sleeps 6
  • 2 King Beds

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 74 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Mobility)

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

West Palm Beach

Downtown West Palm Beach stay.Within a 10-minute walk of this Downtown West Palm Beach hotel, you'll find CityPlace and Clematis Street. Palm Beach Atlantic University and Palm Beach County Convention Center are also within half a mile (1 km).

What's nearby

  • Palm Beach Atlantic University - 4 min walk
  • CityPlace - 5 min walk
  • Palm Beach County Convention Center - 8 min walk
  • Clematis Street - 9 min walk
  • Kravis Center For The Performing Arts - 10 min walk

Getting around

  • Brightline West Palm Beach Station - 13 min walk
  • Palm Beach Intl. Airport (PBI) - 12 min drive

Restaurants

  • ‪Rosemary Square Kiosk - ‬6 min walk
  • ‪The Cheesecake Factory - ‬7 min walk
  • ‪El Camino West Palm Beach - ‬6 min walk
  • ‪True Food Kitchen - ‬7 min walk
  • ‪RH Rooftop Restaurant West Palm - ‬5 min walk

About this property

Canopy by Hilton West Palm Beach Downtown

4-star hotel near CityPlace
Canopy by Hilton West Palm Beach Downtown offers its guests an outdoor pool, a health club, and complimentary bicycles. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 3069 square feet (285 square meters) and includes conference space. A rooftop terrace, gift shops/newsstands, and a front-desk safe are also featured at the business-friendly Canopy by Hilton West Palm Beach Downtown. Parking is available for a fee.

This 4-star West Palm Beach hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 2 dining venues
  • Meeting rooms
  • 3069 sq ft of conference space
  • 285 sq m of conference space
  • Built in 2020
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front-desk safe
  • Gift shop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Canopy by Hilton West Palm Beach Downtown offers 150 air-conditioned accommodations with espresso makers and safes. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Portuguese, Spanish

Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Secured covered valet parking on site (USD 38 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: USD 5-40 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 24-hour fitness center
  • Free bicycle rentals
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 42
  • Front entrance ramp
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 55-inch LCD TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Espresso maker

More

  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay, plus a deposit of USD 50 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 per person
  • Covered valet parking fee: USD 38 per day (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy By Hilton West Palm
Canopy West Palm Beach Downtown
Canopy by Hilton West Palm Beach Downtown Hotel
Canopy by Hilton West Palm Beach Downtown West Palm Beach
Canopy by Hilton West Palm Beach Downtown Hotel West Palm Beach

Canopy by Hilton West Palm Beach Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 438 out of 640 reviews" "
Rating 8 - Good. 101 out of 640 reviews" "
Rating 6 - Okay. 45 out of 640 reviews" "
Rating 4 - Poor. 22 out of 640 reviews" "
Rating 2 - Terrible. 34 out of 640 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yasmithe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room decor, the view And the valet service was great.
Stayed 1 night in Oct 2024

10/10 Excellent

Wenqi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay at the canopy by Hilton. especially love the bike they offer. will stay here again
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Improvement is needed.
We arrived at the hotel at 5 p.m., but unfortunately, one of the rooms was not ready. Upon entering the room, we were greeted by a strong, unpleasant odor, and the cleanliness of the toilets left much to be desired. Before we left for dinner, we requested that the receptionist inform housekeeping to attend to the room. However, upon our return, we found that nothing had changed. While the hotel boasts a nice and modern appearance, its maintenance is clearly lacking. Overall, I am quite disappointed.
Stayed 1 night in Oct 2024

10/10 Excellent

Arminda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay near everything
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Mitzy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need better self parking
Stayed 3 nights in Oct 2024

10/10 Excellent

Dylan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in West Palm. I like the area and hotel better than the Breakers.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Frank

Stayed 1 night in Oct 2024

2/10 Terrible

Elisa

Stayed 2 nights in Sep 2024

10/10 Excellent

Jeff

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Stayed 1 night in Oct 2024

8/10 Good

Bohdan

Stayed 2 nights in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Gilberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place
Stayed 5 nights in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Loren, Denver

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property - only spent one nt but very modern and new & awesome rooftop bar
Stayed 1 night in Sep 2024

8/10 Good

Johnny, Lahaiona

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

HENRY, Doral

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 1 night in Aug 2024

10/10 Excellent

tyrone

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern vibe, and awesome rooms!
Stayed 2 nights in Sep 2024

10/10 Excellent

Tishaunna

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely return
I had originally booked for 1 week but after 2 days I added a further week because the hotel had everything I needed and the quality was very good. I will definitely stay there again next time I visit WPB.
Stayed 7 nights in Sep 2024

2/10 Terrible

David

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Sep 2024