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The Reef House Adults Retreat -Enjoy 28 Complimentary Inclusions

5.0 star property
5-star beachfront hotel near Palm Cove Beach

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for The Reef House Adults Retreat -Enjoy 28 Complimentary Inclusions

2 outdoor pools, pool umbrellas, sun loungers
Restaurant
Room, 1 King Bed, Jetted Tub (Verandah, 28 Complimentary Inclusions)
Indoor wedding
Studio, 1 King Bed (Brigadier, 28 Complimentary Inclus.)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
    Hot tub
  • Room service
    Room service
  • Bar
    Bar
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included

Explore the area

Map
99 Williams Esplanade, Palm Cove, QLD, 4879
    Palm Cove Beach
    5 min walk
    Vie Spa Palm Cove
    18 min walk
    Clifton Village Shopping Centre
    4 min drive
    Cairns, QLD (CNS-Cairns Intl.)
    27 min drive

Room options

View all photos for Suite, 1 King Bed, Ocean View (28 Complimentary Inclusions)

Suite, 1 King Bed, Ocean View (28 Complimentary Inclusions)

Suite, 1 King Bed, Ocean View (28 Complimentary Inclusions)

  • 49.6 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, Jetted Tub, Ocean View (Reef Suite, 28 Complimentary Inclus.)

Apartment, Jetted Tub, Ocean View (Reef Suite, 28 Complimentary Inclus.)

Apartment, Jetted Tub, Ocean View (Reef Suite, 28 Complimentary Inclus.)

  • 63 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed, Jetted Tub (Brigadier, 28 Complimentary Inclus.)

Room, 1 King Bed, Jetted Tub (Brigadier, 28 Complimentary Inclus.)

Room, 1 King Bed, Jetted Tub (Brigadier, 28 Complimentary Inclus.)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Verandah, 28 Complimentary Inclusions)

Room, 1 King Bed (Verandah, 28 Complimentary Inclusions)

Room, 1 King Bed (Verandah, 28 Complimentary Inclusions)

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms, Jetted Tub (28 Complimentary Inclusions)

Apartment, 2 Bedrooms, Jetted Tub (28 Complimentary Inclusions)

Apartment, 2 Bedrooms, Jetted Tub (28 Complimentary Inclusions)

  • 63 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Villa, 4 Bedrooms, Jetted Tub (Plunge pool, 28 Complimentary Inclus.)

Villa, 4 Bedrooms, Jetted Tub (Plunge pool, 28 Complimentary Inclus.)

Villa, 4 Bedrooms, Jetted Tub (Plunge pool, 28 Complimentary Inclus.)

  • 162 sq m
  • Sleeps 8
  • 2 King Beds

View all photos for Studio, 1 King Bed (Brigadier, 28 Complimentary Inclus.)

Studio, 1 King Bed (Brigadier, 28 Complimentary Inclus.)

Studio, 1 King Bed (Brigadier, 28 Complimentary Inclus.)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Jetted Tub (Verandah, 28 Complimentary Inclusions)

Room, 1 King Bed, Jetted Tub (Verandah, 28 Complimentary Inclusions)

Room, 1 King Bed, Jetted Tub (Verandah, 28 Complimentary Inclusions)

  • 69 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property
Alamanda Palm Cove by Lancemore
Pool
Kitchen
Washer
Dryer
4.7 out of 5, Exceptional, (498)
The price is CA $713
per night
CA $784 total
includes taxes & fees
5 Oct - 6 Oct
Alamanda Palm Cove by Lancemore

About the area

Cairns

On the beach.With a stay at this Palm Cove hotel, you'll be within half a mile (1 km) of Palm Cove Beach and 9 miles (15 km) of Skyrail Rainforest Cableway. Hartley's Crocodile Adventures and Barron Gorge National Park are within 12 miles (20 km).

What's nearby

  • Palm Cove Beach - 5 min walk
  • Clifton Beach - 6 min drive
  • Kewarra Beach - 10 min drive
  • Rainforestation Nature Park - 23 min drive
  • Kuranda Koala Gardens - 29 min drive

Getting around

  • Redlynch Station - 21 min drive
  • Cairns Intl. Airport (CNS) - 27 min drive

Restaurants

  • ‪Numi - ‬9 min walk
  • ‪Trinity Beach Tavern - ‬11 min drive
  • ‪Kewarra Village Take Away - ‬7 min drive
  • ‪Underground Palm Cove - ‬4 min walk
  • ‪Kushi Yakitori Bar & Japanese Restaurant - ‬7 min walk

About this property

The Reef House Adults Retreat -Enjoy 28 Complimentary Inclusions

5-star beachfront hotel near Palm Cove Beach
The Reef House Adults Retreat -Enjoy 28 Complimentary Inclusions offers its guests a full-service spa, 2 outdoor swimming pools, a spa tub, and complimentary bicycles. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A library, a terrace, and an arcade/game room are also featured at the luxury The Reef House Adults Retreat -Enjoy 28 Complimentary Inclusions. Free self parking is available.

This Colonial Cairns hotel is smoke free.

  • 67 guestrooms or units
  • 3 levels
  • 3 buildings
  • Manager's reception (free)
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
The Reef House Adults Retreat -Enjoy 28 Complimentary Inclusions offers 67 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually furnished. Televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Cairns hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Dutch, English, French, German, Italian, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Height restrictions apply for onsite parking
  • Free offsite parking

Food and drink

  • Full breakfast available for a fee daily: AUD 32-38 per person
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available

Things to do

  • 24-hour pool access
  • 2 outdoor pools
  • Fitness classes
  • Arcade/game room
  • Free bicycle rentals
  • Full-service spa
  • Spa tub
  • Wine tasting room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Cable channels
  • DVD player
  • TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Outdoor space

  • Furnished balcony or patio

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Free newspapers
  • Guidebooks/recommendations
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
The front desk is open daily from 8:30 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 32 to 38 per person
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access is available 24-hours a day.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 16 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Reef House Hotel
Reef House Hotel Palm Cove MGallery Collection
Reef House Palm Cove MGallery Collection
Reef House Palm Cove MGallery Collection Hotel
Reef House MGallery Collection Hotel
Reef House MGallery Collection
Reef House Hotel Palm Cove
The Sebel Reef Hotel
Sebel Reef Hotel
Reef House Palm Cove MGallery Sofitel
Reef House MGallery Sofitel

The Reef House Adults Retreat -Enjoy 28 Complimentary Inclusions Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 415 out of 691 reviews" "
Rating 8 - Good. 201 out of 691 reviews" "
Rating 6 - Okay. 49 out of 691 reviews" "
Rating 4 - Poor. 23 out of 691 reviews" "
Rating 2 - Terrible. 3 out of 691 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely amazing experience!
Stayed 1 night in May 2024

10/10 Excellent

Kiran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just perfect. The staff made us feel so welcomed and it couldn’t get any better than that. Thanks
Stayed 1 night in May 2024

8/10 Good

Elina

Liked: Cleanliness, staff & service, amenities
The staff are absolutely wonderful. The hotel is dated. It had its hey day in the 70s and everything is still from that era. The mattress is lumpy and old. The shower is tiny and it’s impossible not to get your hair wet with the rain shower that was obviously installed afterwards and does not belong in the tiny shower stall. The porcelain sink had hundreds of hairline cracks. You will need to buy your own toiletries if you don’t want to smell like a man-cedarwood and juniper. I want to finish on a good note and reiterate that the staff is top notch, from the concierge to the front desk and restaurant staff. The hotel just needs a lot of updating from the 70s
Stayed 7 nights in Apr 2024

10/10 Excellent

Srdjan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time at beautiful Reef House. We are made feel very special from the day one. Staff is just beautiful and lovley. We will come back again for sure.
Stayed 7 nights in Apr 2024

10/10 Excellent

Matheus Teodozio De

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pefect location accompanied by great price
Stayed 2 nights in Nov 2023

10/10 Excellent

Zaida

Stayed 1 night in Nov 2023

10/10 Excellent

marc

Travelled with partner
Great time
Stayed 5 nights in Sep 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and Convenient
I loved staying at Reef House. The grounds are beautiful and we especially loved the mineral pool and spa. The bed is very comfy and the location is great. We would definitly come again!
Stayed 5 nights in Sep 2023

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely helpful and friendly staff. Personal touches, and many complementary inclusions.
Stayed 7 nights in Jul 2023

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing experience from the moment we walked in. The property is beautiful, the cocktails a plenty and the staff were so friendly and accommodating. A perfect romantic, relaxing getaway for special occasions. We will be back!
Stayed 4 nights in Apr 2023

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service- adults only
Stayed 5 nights in Apr 2023

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome and quiet- great service and inclusions
Stayed 3 nights in Apr 2023

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best ever 10 out off 10
Stayed 3 nights in Apr 2023

10/10 Excellent

Regina, Belmont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am so happy I found this place. I have a gluten allergy and every meal was appetizing and prepared safely! The hospitality of the staff was amazing. It really stood out as the best place I stayed throughout all of Australia.

10/10 Excellent

JOY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old world charm with excellent service
Delightful property Old world charm Excellent staff Beautiful surroundings Client focused Restaurant has an excellent menu Would suit couples wanting a relaxed atmosphere with a quiet ambiance Highly recommend
Stayed 3 nights in Nov 2022

6/10 Okay

Jack da

Liked: Cleanliness
Stayed 6 nights in Sep 2022

10/10 Excellent

Sharon

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Reef House was excellent, fantastic staff led by Cedric - they all were friendly, helpful and could not do enough to make our stay more memorable. Great food, position at Palm Cove
Stayed 5 nights in Jul 2022

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great friendly staff.
Stayed 3 nights in Jan 2022

6/10 Okay

Rosealie

Travelled with partner
Liked: Staff & service, amenities
The grounds and pool were very good but the rooms had very minimal furniture. The room area was large but had very little furniture. The kitchenette was a small bar fridge, sink and microwave and it was located outside the room on the verandah. Not a very clean environment for prepping food.
Stayed 5 nights in Jan 2022

10/10 Excellent

Simon

Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paradise
Stayed 4 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2021

10/10 Excellent

JAEHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little haven
This property is a bliss. A little haven from your daily stress of normal life. Staffs are wonderful and professional. Beautiful breakfast and lovely pool in a old glamour. Oceania in front desk , she is amazingly helpful host. Kerri in breakfast and Anna in dinner service, Joel and Janet. All fabulous. We don't want to leave our haven.
Tropical breakfast on the beach front hotel
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2021