Atlantis, The Palm

5.0 star property
5-star beachfront hotel near Aquaventure

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Atlantis, The Palm

Front of property - evening/night
Exterior
3 bars/lounges, swim-up bar, poolside bar
Water park
Property amenity

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Crescent Road, The Palm, Dubai
  • Aquaventure
    5 min walk
  • Lost Chambers Aquarium
    13 min walk
  • Marina Beach
    19 min drive
  • Dubai (DXB-Dubai Intl.)
    39 min drive

Room options

Club Room, 2 Queen Beds, Ocean View (Imperial)

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds (Imperial | Palm View)

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed, Ocean View (Imperial)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed (Imperial | NYE | Palm View)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Ocean View (Imperial | NYE)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Queen Beds (Imperial | NYE | Palm View)

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Family Room, 2 Bedrooms (Mandatory Gala Dinner)

  • 90 sq m
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Family Room, 2 Bedrooms

  • 90 sq m
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Club Room, 2 Queen Beds, Ocean View (Imperial | NYE)

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed (Imperial | Palm View)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Skyline Suite, 2 Bedrooms (Full Board & Extraordinary Inclusion)

  • 101 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Suite, 2 Bedrooms (Regal-FullBoard & Extraordinary Incl.)

  • 211 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Suite, 2 Bedrooms, Terrace (Full Board & Extraordinary Inclusion)

  • 148 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Skyline Suite (FullBoard & Extraordinary Incl.)

  • 101 sq m
  • Sleeps 4
  • 1 King Bed

Family Room, 2 Bedrooms (Club - Full Board & Extraordinary Inc)

  • 90 sq m
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Family Room, 2 Bedrooms (Full Board & Extraordinary Inclusion)

  • 86 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Room, 1 King Bed (Imperial-FullBoard&Extraordinary Incl)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Ocean-FullBoard & Extraordinary Incl.)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Palm -FullBoard & Extraordinary Incl.)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds (Imperial-FullBoard&Extraordinary Incl)

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Family Room, 2 Bedrooms (Club)

  • 90 sq m
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Room, 2 Queen Beds (Ocean-FullBoard & Extraordinary Incl.)

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Family Room, 2 Bedrooms (Club - Mandatory Gala Dinner)

  • 90 sq m
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Room, 2 Queen Beds (Palm -FullBoard & Extraordinary Incl.)

  • 45 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Suite (Regal-FullBoard & Extraordinary Incl.)

  • 164 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

Suite, Terrace (Full Board & Extraordinary Inclusion)

  • 94 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Palm)

  • 45 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Ocean)

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite

  • 220 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

Honeymoon Suite (Underwater Suite)

  • 165 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Suite (Neptune Underwater)

  • 165 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Palm)

  • 45 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Ocean)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Grand Suite (Atlantis)

  • 429 sq m
  • Beach view
  • Sleeps 6
  • 2 King Beds

Skyline Suite

  • 101 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms, Terrace

  • 141 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Suite, 2 Bedrooms (Regal)

  • 211 sq m
  • Beach view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Suite, 2 Bedrooms (Skyline)

  • 148 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Room, 1 King Bed (Imperial | Ocean | Extra Inclusions)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Imperial | Palm | Extra Inclusions)

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds (Imperial | Ocean | Extra Inclusions)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Imperial | Palm | Extra Inclusions)

  • Sleeps 4
  • 2 Queen Beds

Suite, Terrace (Mandatory Gala Dinner)

  • 94 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

Suite (Regal Mandatory Gala Dinner)

  • 164 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Palm Mandatory Gala Dinner)

  • 45 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds (Ocean Mandatory Gala Dinner)

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds (Imperial Mandatory Gala Dinner)

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed (Palm Mandatory Gala Dinner)

  • 45 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Ocean Mandatory Gala Dinner)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed (Imperial Mandatory Gala Dinner)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Skyline Suite (Mandatory Gala Dinner)

  • 101 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms, Terrace (Mandatory Gala Dinner)

  • 148 sq m
  • Beach view
  • Sleeps 6
  • 2 King Beds

Suite, 2 Bedrooms (Regal Mandatory Gala Dinner)

  • 211 sq m
  • Beach view
  • Sleeps 6
  • 2 King Beds

Skyline Suite, 2 Bedrooms (Mandatory Gala Dinner)

  • 148 sq m
  • Beach view
  • Sleeps 6
  • 2 King Beds

Suite, Terrace

  • 94 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

Suite (Regal)

  • 164 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Dubai

Beachside getaway.With a stay at this Palm Jumeirah hotel, you'll be within half a mile (1 km) of Aquaventure and 6 miles (10 km) of Nakheel Mall. The Pointe and The View at The Palm are also within 6 miles (10 km).

What's nearby

  • Aquaventure - 5 min walk - 0.4 km
  • Nakheel Mall - 7 min drive - 4.5 km
  • The Pointe - 7 min drive - 4.6 km
  • The View at The Palm - 9 min drive - 7.0 km
  • Marina Beach - 19 min drive - 11.8 km

Getting around

  • Atlantis Aquaventure Waterpark Station - 5 min walk
  • Dubai Intl. Airport (DXB) - 39 min drive

Restaurants

  • ‪Wavehouse - ‬13 min walk
  • ‪Booba - Taste Tells - ‬17 min walk
  • ‪Imperial Club - ‬1 min walk
  • ‪Ayamna - ‬11 min walk
  • ‪Saffron - ‬9 min walk

About this property

Atlantis, The Palm

5-star beachfront hotel near Aquaventure
Simply walk outside to feel the sun on your face at the sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Atlantis, The Palm you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 20 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet. This luxury hotel also offers a complimentary water park, a children's pool, and outdoor tennis courts. Free self parking and valet parking are available.

This 5-star Dubai hotel is smoke free.

  • 1539 guestrooms or units
  • 22 levels
  • 2 buildings
  • 20 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • Built in 2008
  • Deli
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Atlantis, The Palm offers 1539 accommodations with iPod docking stations and minibars. Rooms open to furnished balconies or patios. Beds feature premium bedding. 60-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Dubai hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Shuiqi has 27 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Indonesian, Italian, Japanese, Portuguese, Russian, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Free water park access
  • In-room child care (surcharge)
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: AED 170 per person
  • 20 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Ecotours
  • Fitness center
  • Free water park access
  • Full-service spa
  • Helicopter/airplane tours
  • Kayaking
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Surfing/body boarding
  • Tennis
  • Ziplining

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 32
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 60-inch LED TV
  • iPod dock
  • Pay movies
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests should notify the property in advance of their flight details.
Aquaventure water park may not be open daily. Guests should contact the property directly for hours of operation.
All guests must show a valid passport or Emirates ID (for UAE residents) at check-in. These are the only forms of identification accepted at this property.
Guests booked in an Imperial Club room must contact this property at least 48 hours in advance to schedule airport transportation.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 13 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 797 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 1350
  • New Year's Eve (31 December) Gala Dinner per child: AED 625 (from 4 to 13 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 170 per person
  • Airport shuttle fee: AED 900 per vehicle (roundtrip, maximum occupancy 4)
  • Rollaway bed fee: AED 797 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 13 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Atlantis
Atlantis Hotel
Atlantis Hotel Palm
Atlantis Palm
Palm Atlantis
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Atlantis Palm Hotel Dubai
Atlantis Palm Hotel
Atlantis Palm Dubai
Atlantis The Palm
Atlantis, The Palm Hotel
Atlantis, The Palm Dubai
Atlantis, The Palm Hotel Dubai

Atlantis, The Palm Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1103 out of 1349 reviews" "
Rating 8 - Good. 127 out of 1349 reviews" "
Rating 6 - Okay. 47 out of 1349 reviews" "
Rating 4 - Poor. 31 out of 1349 reviews" "
Rating 2 - Terrible. 41 out of 1349 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Julie Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel with everything and more you could need. The staff are being first class and are beautiful, kind people
Stayed 7 nights in Aug 2024

4/10 Poor

Eshar Kaur

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Initially we arrived and stayed in a family room on the west wing right by the Heli-pad and a view overlooking JUST CONSTRUCTION when we had paid for a pool/palm view. After a terribly noisy night we complained at the front office to get moved onto a room on the 22 floor on the East wing that we later came to find out was even worse then the noisy room. It had clearly been off for some time hence was available to let. It smelt so bad of food and mould/musk that it was impossible to breath fully in that room. There were signs of water damage on the ceiling which affected our health immediately of being in the room for more than half an hour. Both my son and husband developed health issues with Smolensk eyes and respiratory difficulties even though none of us are asthmatic. My daughter broke out with a rash all over her arms and back. I raised this immediately with housekeeping and they offered to come in and spray the room with air freshener and powder clean the carpet?!? I forced the stay in the room for a night before I could log a complain and be moved for the 3rd time. Evenly we were offered a suitable room that matched our criteria on booking. At the end of our stay I asked to speak to the manger to discuss this and what they would be willing to do for us the least a gesture of goodwill but the Resort Manager Jalal was completely uncooperative and refused to discount the one nights stay. Terribly hospitality on this occasion.
Stayed 15 nights in Jul 2024

10/10 Excellent

supinah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Gee Kin

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend this hotel to any family. Really child friendly with everything you need under one roof. All staff are very accommodating and friendly - service with a smile.
Stayed 5 nights in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Attention to detail is unreal, amazing hotel.
Stayed 4 nights in Aug 2024

10/10 Excellent

Neelima Yesmin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt very welcomed by all staff members and house keeping! Very kids friendly and great options for kids entertainment
Stayed 7 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Amazing Service from start to finish!
Stayed 2 nights in Aug 2024

10/10 Excellent

Munira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic 2 night stay at the Atlantis! Amazing room with beautiful views! Great service from all the teams!
Stayed 2 nights in Aug 2024

6/10 Okay

Sepi, Rockville

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
If you are looking for a 5 star hotel this one is not it. The food is quite average and some staff are snooty and rude. The hotel is super busy with lots of people coming in for a day visit so it’s definitely not private or quiet. The rooms are older and lots of noise is heard from outside. If you’re looking for a top notch experience, it’s best to stay at a 5 star hotel and do a day visit for the water park. We have paid less a night at the Four Seasons or the St Regis and received much better service, food and rooms. This was not a good experience for the adults in our group.
Stayed 3 nights in Aug 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

2/10 Terrible

Taheraa

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Dinakaran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a 5 star stay in a 5star hotel. Staff that we encountered were friendly, polite and helpful. This includes the bell boys, staff at checking in, room services, in room dining, pool staff, buggy drivers etc.. I also got someone to open our padlocks for our suitcases. Breakfast at Saffron was fantastic with so many cuisines. Tickets for the Aquaventure water park and aquarium was included and it kept us busy. We had spent a fortune but it was worth the money spent.
Stayed 3 nights in Aug 2024

8/10 Good

Arvindbhai Kikabhai

Liked: Cleanliness, staff & service, property conditions & facilities
No sitting area
Stayed 5 nights in Aug 2024

10/10 Excellent

carla

Liked: Cleanliness, staff & service, property conditions & facilities
The best holiday we have ever been on will be back again soon!
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicholas John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding- will definitely return.
Stayed 13 nights in Aug 2024

10/10 Excellent

Carlo, Warrington

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property. Staff first class. Waterpark brilliant.
Stayed 6 nights in Aug 2024

8/10 Good

albert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is super busy, sometimes needed to wait for more than 30 mins to be seated. Room condition is great but lack technology…..eg all lights needed to be switched off one by one, drapes are closed and opened by hand.
Stayed 3 nights in Aug 2024

10/10 Excellent

vatsal

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 2 nights in Jun 2024

10/10 Excellent

keresha Chaneva

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent and the service was on point at all times.
Stayed 7 nights in Aug 2024

10/10 Excellent

Pedro

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Waterpark, formidable dinning ootions
Stayed 4 nights in Aug 2024

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is excellent. Food is excellent wherever you eat. Very safe place for children
Stayed 10 nights in Aug 2024

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing
Stayed 3 nights in Aug 2024

10/10 Excellent

MAHMOUD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Nelson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good but breakfast needs improvement
Hotel room was good, very clean, good condition. The waterpark is great. The issue we had in our stay was the breakfast: huge line which delayed our seating time. Employees trying to organize the big line were very annoying asking people to wait very close to each other in the line. After that they changed the end time the buffet from 11:30 to 11:15. We had to ear everything in 15 minutes. It was a very stressfull experience.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mahaveer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super place for all
Stayed 3 nights in Jul 2024