Grupotel Playa de Palma Suites & Spa

4.0 star property
Family-friendly 4-star hotel near El Arenal Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grupotel Playa de Palma Suites & Spa

Sauna, steam room, Turkish bath, body treatments, hot stone massages
Down comforters, minibar, in-room safe, desk
Down comforters, minibar, in-room safe, desk
View from room
Bar (on property)

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Room service
  • Pool
  • Parking available
  • Spa

Explore the area

Map
C/ Ramal Ca na Gabriela, 4, Palma de Mallorca, Palma de Mallorca, Mallorca, 7600
  • Playa de Palma
    9 min walk
  • Katagi Blau
    3 min walk
  • Marratxi Pont d Inca Station
    26 min drive
  • Palma de Mallorca (PMI)
    13 min drive

Room options

Suite, Balcony, Pool View (2 Adults and 1 Child)

  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

Junior Suite, Private Pool (Single Use)

  • 32 sq m
  • Sleeps 1
  • 2 Twin Beds

Junior Suite Promo (2 Adults)

  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, Balcony

  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

Junior Suite Promo (1 Adult)

  • 32 sq m
  • Sleeps 1
  • 2 Twin Beds

Junior Suite, Balcony (Single Use)

  • 32 sq m
  • Sleeps 1
  • 2 Twin Beds

Suite, Balcony

  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Large Twin Sofa Bed

Grand Suite Prestige (2 adults)

  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Large Twin Sofa Bed

Suite, Balcony (2 adults + 1 child)

  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Bed

Junior Suite, Private Pool (2 adults)

  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

Suite Prestige (2 adults)

  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Large Twin Sofa Bed

Suite, Balcony (Single Use)

  • 40 sq m
  • Sleeps 1
  • 2 Twin Beds and 1 Large Twin Sofa Bed

Junior Suite, Balcony, Pool View (Single Use)

  • 32 sq m
  • Sleeps 1
  • 2 Twin Beds and 1 Twin Sofa Bed

Suite, Balcony, Pool View (Single Use)

  • 40 sq m
  • Sleeps 1
  • 2 Twin Beds and 1 Large Twin Sofa Bed

Junior Suite, Balcony, Pool View

  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, Pool View (Single use)

  • 32 sq m
  • Sleeps 1
  • 2 Twin Beds

Suite, Balcony, Pool View

  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Large Twin Sofa Bed

Junior Suite Prestige, Pool View (2 adults)

  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Palma de Mallorca

Close to airport.Stay at this Palma de Mallorca hotel and you'll be within half a mile (1 km) of Playa de Palma and 2 miles (3 km) of El Arenal Beach. Port of El Arenal and Aqualand El Arenal are also within 2 miles (3 km).

What's nearby

  • Playa de Palma - 9 min walk
  • El Arenal Beach - 17 min walk
  • Aqualand El Arenal - 5 min drive
  • Palma Aquarium - 5 min drive
  • Platja de Can Pastilla - 12 min drive

Getting around

  • Palma de Mallorca Son Fuster Station - 18 min drive
  • Palma de Mallorca Airport (PMI) - 13 min drive

Restaurants

  • ‪Megapark - ‬10 min walk
  • ‪Bierkönig - ‬12 min walk
  • ‪Levita Cafe - ‬9 min walk
  • ‪Bamboleo - ‬12 min walk
  • ‪Balneario 6 - ‬13 min walk

About this property

Grupotel Playa de Palma Suites & Spa

Family-friendly 4-star hotel near El Arenal Beach
Grupotel Playa de Palma Suites & Spa offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

There are 2 meeting rooms available. An outdoor pool, a children's pool, and a spa tub are also featured at the family-friendly Grupotel Playa de Palma Suites & Spa. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Palma de Mallorca hotel.

  • 133 guestrooms or units
  • 3 levels
  • 3 buildings
  • Built in 2004
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Grupotel Playa de Palma Suites & Spa offers 133 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature down comforters. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Palma de Mallorca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Grupotel Playa de Palma Suites & Spa. Services include hot stone massages, facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Catalan, English, German, Spanish

Property amenities

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 10 per day)
  • Electric car charging station on site
  • Onsite parking includes off-street options
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Breakfast available for a fee: EUR 12 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • 4 outdoor tennis courts
  • Fitness classes
  • Bicycle rentals
  • Bicycle tour information
  • Bike cleaning
  • Bike parking
  • Bike repair services
  • Bike shop
  • Bike shuttle
  • Bike storage
  • Children's pool
  • Electric bike charging stations
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Spa tub
  • Steam room
  • Tennis
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable/satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Airport shuttle fee: EUR 25 per person
  • Self parking fee: EUR 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.

Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.
Children under 16 years old are allowed in the spa from 11 AM to 1 PM and must be accompanied by an adult.
Property Registration Number H-PM-2856

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.

Property is also known as

Grupotel Playa Palma Suites
Grupotel Suites
Grupotel Suites Hotel
Grupotel Suites Hotel Playa Palma
Grupotel Playa De Palma Hotel Playa De Palma
Grupotel Playa De Palma Resort And Spa
Grupotel Playa De Palma Suites & Spa Majorca
Grupotel Playa Palma Suites Hotel
Grupotel Palma Suites & Spa
Grupotel Playa de Palma Suites Spa
Grupotel Playa de Palma Suites & Spa Hotel
Grupotel Playa de Palma Suites & Spa Palma de Mallorca
Grupotel Playa de Palma Suites & Spa Hotel Palma de Mallorca

Grupotel Playa de Palma Suites & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 301 out of 461 reviews" "
Rating 8 - Good. 126 out of 461 reviews" "
Rating 6 - Okay. 23 out of 461 reviews" "
Rating 4 - Poor. 5 out of 461 reviews" "
Rating 2 - Terrible. 6 out of 461 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful, breakfast was a real highlight too! I’d definitely come back!
Stayed 3 nights in Sep 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pools and spa, and we really enjoyed the roof bar.
Stayed 7 nights in Sep 2024

8/10 Good

Paula

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Danka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Nice and peaceful place to stay. Well maintained hotel, spacious rooms, terrace. Great cleaning standards.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sebastian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet rooms.Wil definitely come back...
Stayed 2 nights in Aug 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab
Such a fabulous start at this hotel, all staff without fail are there to help, breakfast is amazing a d the spa wonderful. The seafront wasn’t for us but there are some fabulous typical Spanish restaurants in walking distance and the hotel itself has a fabulous skybar restaurant whereby we paid €26 to eat there. Whilst the promenade was not our gig, we would definitely return to this hotel without hesitation.
Stayed 8 nights in Aug 2024

10/10 Excellent

JP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Edwin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great stay. Room was better than I expected, great value for the money. Fantastic facilities especially the large pools. Good food. Some staff are pleasant, however some let it down. Not sure if it’s because we didn’t speak any German at all. But some staff unfortunately came across as a bit rude and not pleasant to talk to. A few times this occurred at breakfast or dinner it felt almost as if they didn’t want to be there and didn’t want to serve us and quite frankly missing the basics of customer service such simply saying “Hello” and ensuring we feel welcome. A part from that everything else was great and I would return!!
Stayed 5 nights in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Francesca

Stayed 5 nights in Aug 2024

8/10 Good

Angelo

Liked: Cleanliness
Stayed 4 nights in Aug 2024

8/10 Good

Ioan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay. The room was spacious, had a great balcony, great beds and a great bathroom/ shower. Not only that, but the pools were the right temperature, the gym was in good condition and the breakfasts had a variety of options. Will recommend
Stayed 4 nights in Aug 2024

8/10 Good

Deanna

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Nicholas Philip, Romsey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, facilities are fantastic with a choice of pools. Excellent spa too. Staff are brilliant, every one of them helpful and friendly. We only had breakfast but that was amazing, a great choice of food. My only negative is a lack of restaurants and shops close to the hotel, that said, you have the beach and the cheap shops down there. We got a taxi into and back from Palma most nights.
Stayed 5 nights in Jul 2024

10/10 Excellent

Maria

Liked: Staff & service, amenities, property conditions & facilities
Beautiful and clean. Short walk to beach.
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the above
Stayed 14 nights in Jul 2024

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities
Very lovely place , and the stuff helpful the food it s not so good but per total vey good
Stayed 5 nights in Jul 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Hitch with check in a tiik 45 mins to get sorted also spa pool closed for 4 daya
Stayed 9 nights in Jul 2024

2/10 Terrible

Thomas

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

Christine

Disliked: Property conditions & facilities
The hotel in a nice location minutes walk from the beach and multiple restaurants. The hotel has nice facilities. Great breakfast and dinner options, I did half board. The issue I had was there was large moulding my bathroom and I asked to move rooms as I am asthmatic and it can cause serious issues, they said no and call maintenance who was shocked and let a gasp out and then proceeded to just paint over it. The air conditioning wasn’t working in my room and I had to get the reception to get it fixed again. A middle age, European server who wore glasses was so rude, she asked for what drink I wanted and as she could understand I had to repeat it the best I could so she could grasp what I was asking for, she then when over to another sever to talk poorly about me within earshot. Apart from there unfortunate event it was a good stay. I wound not come back to recommend unfortunately.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mike

Stayed 3 nights in Jul 2024

10/10 Excellent

Sarah

Stayed 3 nights in Jul 2024