Santa Clara Urban Hotel & Spa

4.0 star property
4-star hotel near Cathedral of Santa Maria of Palma

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Santa Clara Urban Hotel & Spa

Suite, Garden View
Front of property - evening/night
Reception
Reception
Suite, Garden View

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
C/ San Alonso, 16, Palma de Mallorca, Mallorca, 7001
  • Basilica of St. Francis
    4 min walk
  • La Taberna del Caracol
    1 min walk
  • Intermodal Station
    15 min walk
  • Palma de Mallorca (PMI)
    15 min drive

Room options

Double Room Single Use

  • 28 sq m
  • Sleeps 1
  • 1 Queen Bed

Junior Suite

  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed

Superior Double Room

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

Double Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Garden View

  • 55 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About the area

Palma de Mallorca

Palma de Mallorca Old Town stay.A stay at this Palma de Mallorca Old Town hotel places you within half a mile (1 km) of Cathedral of Santa Maria of Palma and 3 miles (5 km) of Porto Pi Centro Comercial. Also, Port of Palma de Mallorca is within 3 miles (5 km) and Cala Mayor Beach is within 6 miles (10 km).

What's nearby

  • Cathedral of Santa Maria of Palma - 5 min walk
  • Plaza Mayor de Palma - 7 min walk
  • Plaza Espana - 13 min walk
  • Port of Palma de Mallorca - 13 min drive
  • Cala Mayor Beach - 13 min drive

Getting around

  • Palma de Mallorca Son Fuster Station - 11 min drive
  • Intermodal Station - 15 min walk
  • Palma de Mallorca Airport (PMI) - 15 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Almaq - ‬4 min walk
  • ‪Cafe Plaza - ‬4 min walk
  • ‪Cafe Murada - ‬5 min walk
  • ‪Ca'n Joan de S'aigo - ‬6 min walk

About this property

Santa Clara Urban Hotel & Spa

4-star hotel near Cathedral of Santa Maria of Palma
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Santa Clara Urban Hotel & Spa.

This 4-star Palma de Mallorca hotel is smoke free.

  • 1 building
  • 20 guestrooms or units
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Santa Clara Urban Hotel & Spa offers 20 accommodations with minibars and safes. A pillow menu is available. 37-inch Smart televisions come with satellite channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, German, Italian, Spanish, Swedish

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee daily 8:00 AM–11:00 AM: EUR 17 for adults and EUR 8.50 for children
  • 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 37-inch Smart TV
  • Cable/satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Free tea bags/instant coffee
  • Minibar

More

  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 17 for adults and EUR 8.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Santa Clara Urban
Santa Clara Urban Hotel
Santa Clara Urban Hotel Palma de Mallorca
Santa Clara Urban Palma de Mallorca
Santa Clara Urban Hotel & Spa Palma De Mallorca, Majorca
Santa Clara Urban Hotel And Spa
Santa Clara Urban Hotel Palma De Mallorca
Hotel Santa Clara Urban
Santa Clara Urban Hotel & Spa Palma De Mallorca
Santa Clara Urban Hotel Spa
Santa Clara Urban & Spa
Santa Clara Urban Hotel & Spa Hotel
Santa Clara Urban Hotel & Spa Palma de Mallorca
Santa Clara Urban Hotel & Spa Hotel Palma de Mallorca

Santa Clara Urban Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 181 out of 258 reviews" "
Rating 8 - Good. 63 out of 258 reviews" "
Rating 6 - Okay. 11 out of 258 reviews" "
Rating 4 - Poor. 3 out of 258 reviews" "
Rating 2 - Terrible. 0 out of 258 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Diana

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel announces as Spa and it’s not. We asked the attendant and even if they saw the add in our phone they disappeared admitted. Very noisy and the personnel don’t seem to be able to handle the noise.
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

scott, san tan valley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Clean and quiet.
Stayed 2 nights in Jul 2024

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel & Staff
This was easily the most beautiful hotel I’ve stayed at. The design is so cool! The woman at reception was so kind and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Lourdes, Orlando

Travelled with partner
Amazing boutique hotel in the old town area of Palma. It’s close to the Cathedral of Palma de Mallorca, one of Europe’s most beautiful cathedrals. The Santa Clara is also near to the marina and the best restaurants and shopping on Palma de Mallorca .
Stayed 3 nights in Jun 2024

10/10 Excellent

Terrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful little hotel located on a tiny street in the old town section of Palma. Friendly and informative staff are there for your personal needs. And our room was very spacious with stone walls —- quite unique!
Stayed 1 night in May 2024

10/10 Excellent

Anthony David

Stayed 7 nights in Dec 2023

8/10 Good

DAVID CHARLES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location in the centre of Palma. Lovely old style suite with sandstone walled interior. Friendly reception staff & barman. Good wi-fi. The cleaning staff were a bit hit & miss - had to go to reception for towels, coffee, etc, but room was very clean. This hotel is very good, but the service inconsistencies need addressing.
Stayed 7 nights in Nov 2023

10/10 Excellent

M J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Christopher

Palma getaway
A four night stay in lovely Palma. Hotel staff were friendly and helpful. Room was very nice. We would stay here again.
Stayed 4 nights in Sep 2023

6/10 Okay

mark

Liked: Cleanliness
The location was convenient, the hotel was average and disappointing for the price.
Stayed 3 nights in Sep 2023

10/10 Excellent

Joni

Travelled with group
Staff was 💯 great location in old town.
Stayed 5 nights in Jul 2023

10/10 Excellent

James

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Excellent staff. Interesting decor.
Stayed 4 nights in Jul 2023

10/10 Excellent

Jill

Stayed 3 nights in Jun 2023

10/10 Excellent

karen

Stayed 2 nights in Jun 2023

10/10 Excellent

roger

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property in great location - 5 mins walk from Cathedral and city centre, 25 mins easy walk to the beach. Rooftop seating area has lovely views and staff will bring drinks up from bar for you too. Breakfast was great, staff very pleasant and helpful. Comments on room 208 A damp smell in there when we arrived but didn’t notice after a couple of days. The extractor fan in bathroom didn’t seem to work so maybe that was why? Room could do with some hooks / rails to hang towels to dry - we had to ask to have fresh towels every day as the used ones didn’t dry properly. The wardrobe doors were at head height when opened and were a bit of a hazard but we got used to ducking under them! Overall the room was a good size and the bed very comfortable, with just a couple of minor niggles that didn’t ruin our stay. We will be back! Thankyou.
Stayed 6 nights in Jun 2023

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel!
This hotel was absolutely perfect. It was exactly what I wanted. Excellent location clean and well appointed inside, but still had a little Spanish rustic charm. The staff was incredible. I wish I had stayed here my whole trip.
Stayed 1 night in May 2023

10/10 Excellent

Kieron

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely boutique hotel in the center of the old town of Palma. Would totally recommend
Stayed 3 nights in May 2023

10/10 Excellent

Tawny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Alan

Stayed 2 nights in Oct 2022

10/10 Excellent

Lesley

Stayed 1 night in Oct 2022

10/10 Excellent

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is situated in a beautiful part of Palma that’s easily walkable to main highlights. Service was exceptional with hotel staff anticipating our needs and going above and beyond. The rooms were comfortable, clean, and modern. Beautiful rooftop space for drinks and sauna in the basement. We will stay here again the next time we are in Palma!
Stayed 1 night in Jul 2022

10/10 Excellent

Carla

Stayed 1 night in Jul 2022

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything you want in a hotel
Great location, helpful and friendly staff, room was clean and bed was comfortable.
Stayed 4 nights in Jun 2022