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el PRADO

4.0 star property
Family-friendly stay near Stanford Shopping Center

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Photo gallery for el PRADO

Lobby sitting area
Front of property
Deluxe Room, 1 Queen Bed
Lounge
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Housekeeping
  • Bar
  • Breakfast available
  • Parking available
  • Laundry

Explore the area

Map
520 Cowper Street, Palo Alto, CA, 94301
  • Stanford Shopping Center
    ‪14 min walk‬
  • Stanford University
    ‪5 min drive‬
  • Stanford University Medical Center
    ‪6 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Fireplace

Deluxe Room, 1 King Bed, Fireplace

Deluxe Room, 1 King Bed, Fireplace

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, Balcony

Deluxe Suite, Balcony

Deluxe Suite, Balcony

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Terrace/patio

Graduate by Hilton Palo Alto

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (157)
The price is CA $650
per night
CA $793 total
includes taxes & fees
20 Mar - 21 Mar
Graduate by Hilton Palo Alto

About the area

Palo Alto

Heart of Palo Alto.Your stay at this University South hotel places you within 3 miles (5 km) of Stanford University Medical Center and Stanford University. Also, Stanford Theatre is within half a mile (1 km) and Stanford University Arboretum is within 2 miles (3 km).

What's nearby

  • Stanford Shopping Center - 14 min walk - 1.2 km
  • Lucile Salter Packard Children's Hospital at Stanford - 4 min drive - 2.6 km
  • Stanford Stadium - 4 min drive - 2.4 km
  • Stanford University - 5 min drive - 3.4 km
  • Stanford University Medical Center - 6 min drive - 3.4 km

Getting around

  • Palo Alto Station - 10 min walk
  • San Francisco Intl. Airport (SFO) - 26 min drive

Restaurants

  • ‪HanaHaus - ‬2 min walk
  • ‪Varsity Theatre - ‬2 min walk
  • ‪Blue Bottle Coffee - ‬2 min walk
  • ‪Café Venetia - ‬3 min walk
  • ‪Crepevine - ‬4 min walk

About this property

el PRADO

Family-friendly stay near Stanford Shopping Center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center, meeting rooms, and limo/town car service are available.

WiFi is free in public spaces. Event space at this hotel measures 7000 square feet (650 square meters) and includes conference space. A fitness center, a library, and a terrace are also featured at the family-friendly el PRADO. For a fee, parking is available. The property offers extended parking privileges.

This Palo Alto hotel is smoke free.

  • 1 building
  • 62 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 7000 sq ft of conference space
  • 650 sq m of conference space
  • Built in 1986
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
El PRADO offers 62 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with premium digital channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Palo Alto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 35 per night; includes in/out privileges)
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: USD 10-100 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site

Room amenities

Entertainment

  • 49-inch flat-screen TV
  • Digital channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Champagne service
  • Electric kettle
  • Minibar

More

  • Desk
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 70 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 100 per person
  • Valet parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Eurocard, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Court Garden Hotel
Garden Court
Garden Court Hotel
Garden Court Hotel Palo Alto
Garden Court Palo Alto
el PRADO Hotel
el PRADO Palo Alto
Garden Court Hotel
el PRADO Hotel Palo Alto

el PRADO Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 436 out of 561 reviews
Rating 8 - Good. 83 out of 561 reviews
Rating 6 - Okay. 24 out of 561 reviews
Rating 4 - Poor. 8 out of 561 reviews
Rating 2 - Terrible. 10 out of 561 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Fernando

Stayed 2 nights in Nov 2024

10/10 Excellent

Nikka

Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel near Stanford!
Stayed 2 nights in Nov 2024

10/10 Excellent

todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Bradley, Venice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds were plush. Room very comfortable and spacious. Coffee bar was very convenient. Great location and service.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great atay
Pre-check in was extremely efficient and helpful. Rooms clean and well appointed. Bed and pillows very comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Alissa, Fresno

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our brief stay! I would stay here again in a second. Lovely- highly recommend!
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in Palo Alto
Lovely room to crash for weekend after long haul flight from Asia. Bed comfy and linens/ towels good quality. Room quiet and perfectly dark. Nice extra to have free coffee in mornings!
Stayed 3 nights in Nov 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard, Serapinišk?

Stayed 2 nights in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect overnight
Fantastic. I was with my fur child (🐶) and we were both treated so kindly. The room was beautiful and the bed was like a cloud. We’ll definitely stay here again!
Stayed 1 night in Sep 2024

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness, staff & service
The room that was given was a weird L shape room on the inside corner of the property. The layout feels claustrophobic and inconvenient for a supposedly upscale hotel. I booked this room for my parents while they were visiting, and even though they had no complaints, I still felt embarrassed setting them up in this room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Christy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Kathleen

Stayed 1 night in Sep 2024

10/10 Excellent

andrea

Travelled with partner
Liked: Amenities
I’ve stayed here multiple times. It is very easy and convenient. Rooms are cute and good size.
Stayed 2 nights in Oct 2024

10/10 Excellent

Benjamin

Stayed 1 night in Sep 2024

10/10 Excellent

FEDERICO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most comfortable bed in town
Everything went well, as usual. Spacious room, quick check in and check out. Very efficient staff. with a great restaurant too ( Il Fornaio)
Stayed 4 nights in Sep 2024

10/10 Excellent

Nima

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel experience I've ever had and I frequently travel for work and pleasure. Staff was so helpful. Property is gorgeous and has European vibes. Bed was comfy. Balcony was an excellent touch. Food was delicious. Conveniently located to everything DT Palo Alto has to offer. Board room. General use space. hard to top. Will definitely be back.
Stayed 1 night in Sep 2024

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels that I've ever stayed at.
Stayed 1 night in Sep 2024

10/10 Excellent

Mike

Stayed 1 night in Aug 2024

10/10 Excellent

Teresa

Stayed 2 nights in Aug 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’ve stayed at Prado 6-8x over last 2 years … and it remains our “ go to” in Palo Alto for 1-5 days stays. The rooms are lovely — nice linens, towels, good black out curtains etc - and service is awesome!
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely hotel - comfortable bed, immaculate bath, and quiet.
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Lisa

Stayed 3 nights in Jul 2024