Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 5 meeting rooms.
A fitness center, a terrace, and gift shops/newsstands are also featured at the business-friendly Hotel Santika Palu.
Smoking is allowed in designated areas at this 3-star Palu hotel.
1 building
144 guestrooms or units
8 levels
Built in 2012
Business facilities
Dry cleaning
Storage area for luggage
Front-desk safe
Terrace
Garden
Gift shop
Newspapers in lobby (free)
Bellhop
Elevator
Smoking in designated areas
Bar or lounge
Coffee shop
Dining venue
Hotel Santika Palu offers 144 air-conditioned accommodations with safes and complimentary newspapers. LCD televisions come with cable channels.
Bathrooms include showers with rainfall showerheads, and toothbrushes and toothpaste. This Palu hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Languages
English, Indonesian
Property amenities
Internet
Available in all rooms: Free WiFi
Parking and transportation
Roundtrip airport shuttle (surcharge)
Food and drink
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available
Things to do
Fitness center
Accessibility
Elevator
Room amenities
Entertainment
Cable channels
LCD TV
Bedroom
Air conditioning
Bed sheets
Bathroom
Private bathroom
Rainfall showerhead
Shower
Towels
Toothbrush and toothpaste
Food and drink
Coffee/tea maker
More
Connecting rooms available
Desk
Free newspapers
Safe
Policies
Check-in
Late check-in subject to availability
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Hotel Santika Palu
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa and Mastercard. Cash is not accepted.
We should mention
Children stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.
Alcohol isn't served at Hotel Santika Palu.
Property is also known as
Hotel Santika Palu
Santika Palu
Santika Palu
Hotel Santika Palu Palu
Hotel Santika Palu Hotel
Hotel Santika Palu Hotel Palu
Hotel Santika Palu Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Hotel is very clean and staff are helpful, but with limited English. No restaurant, but room service available for dinner. However, only cash accepted for room service, or laundry. Breakfast buffet had a good selection. Exercise facility could use a little attention. Very small and no AC running unless you turn it on yourself. Wifi rarely worked in the room
Checked in around 4 pm. Had booked 2 rooms but they were not near each other. Was advised that if I wanted them side by side we would have to wait 20 mins. We chose to wait, after more than 1 hour waiting was told it would take another 15 mins because housekeeping hadn't been advised to clean the room that wasn't clean. When we finally got our rooms they were not side by side. Had dinner at the hotel that evening and our waiter couldn't speak or understand any English .Very little on the menu was available. The Next morning I was advised by one of the male reception workers that I had to pay my hotel bill as Expedia doesn't pay them. I said I would pay when I checked out. That same afternoon my Indonesian son was told to remind me that I had to pay my account. The 3rd night received a phone call from reception at 9:15 pm reminding me again about paying the account. The 2nd night my Australian son order a burger and fries from room service. It was delivered by the same waiter from the restaurant and it was dead cold and not covered. Reception rang and asked if I wanted to cancel the order, I told them no I wanted the food hot and to please do not reheat in a microwave. Was told the order would be remade. It arrived about 5 minutes later and had been reheated in a microwave. Not nice eating burger and chips heated in a microwave. Our saving grace was we spent very little time at the hotel. Dirty cups and glasses were left unwashed by housekeeping each day.
I was nice to have experience to stay in this hotel for the hotel is not to far from the downtown of the city. A delicious breakfast was always available every morning in this hotel. The hotel in general has a nice atmosphere.
Très bonne impression, l'hôtel est impeccable, les chambres très confortables et propres, le petit déjeuner très complet et varié, le personnel extrêmement accueillant et courtois. Seul bémol, le wifi ne marchait pas.
Not doubt that Santika is the best when you have business in Palu. Comparing with the first class hotel in Jakarta, you won't have nothing to compalin aobut. Only thing is that people will have many kinds of foods at late night. Except that, I am satisfied with the hotel.