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Sortis Hotel, Spa & Casino, Autograph Collection by Marriott

4.5 star property
4.5-star luxury hotel near Albrook Shopping Mall

Choose dates to view prices

Photo gallery for Sortis Hotel, Spa & Casino, Autograph Collection by Marriott

Meeting facility
Suite, 1 Bedroom, City View
Outdoor pool, sun loungers
Breakfast, lunch, dinner served; Italian cuisine
Casino

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
56 y 57 East Street, Obarrio, Bella Vista, Panama City, Panama
  • Calle 50
    ‪6 min walk‬
  • Crown Casino
    ‪11 min walk‬
  • Via Espana
    ‪11 min walk‬
  • Panama City (PAC-Marcos A. Gelabert Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room, 1 Double Bed, City View

Deluxe Room, 1 Double Bed, City View

Deluxe Room, 1 Double Bed, City View

  • 44 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

  • 44 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

  • 96 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, City View

Studio, 1 King Bed, City View

Studio, 1 King Bed, City View

  • 92 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms, City View

Apartment, 2 Bedrooms, City View | Living room

Apartment, 2 Bedrooms, City View

  • 184 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, City View

Suite, 2 Bedrooms, City View | Living room

Suite, 2 Bedrooms, City View

  • 133 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

Hotel Riu Plaza Panama

  • Pool
  • Breakfast included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (3666)
The price is CA $176
per night
CA $194 total
includes taxes & fees
8 Mar - 9 Mar
Hotel Riu Plaza Panama

About the area

Panama City

Heart of Panama City.Within a 15-minute walk of this Bella Vista hotel, you'll find Via Espana and Avenida Balboa. Multiplaza Pacific Mall and Albrook Shopping Mall are also within 3 miles (5 km).

What's nearby

  • Via Espana - 11 min walk
  • Avenida Balboa - 14 min walk
  • Multiplaza Pacific Mall - 19 min walk
  • Cinta Costera - 3 min drive
  • Albrook Shopping Mall - 9 min drive

Getting around

  • Vía Argentina - 5 min walk
  • Panama City Passenger Station - 16 min drive
  • Tocumen Intl. Airport (PTY) - 16 min drive

Restaurants

  • ‪Pizzería Napoli - ‬3 min walk
  • ‪Fonda Mamá Gallina Obarrio - ‬3 min walk
  • ‪Churrería Manolo - ‬2 min walk
  • ‪The Wallace - ‬4 min walk
  • ‪Slabon Café Bistro - ‬3 min walk

About this property

Sortis Hotel, Spa & Casino, Autograph Collection by Marriott

4.5-star luxury hotel near Albrook Shopping Mall
Sortis Hotel, Spa & Casino, Autograph Collection by Marriott offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and 25 meeting rooms are available. Event space at this hotel measures 14155 square feet (1315 square meters) and includes a conference center. A casino, a fitness center, and spa services are also featured at the luxury Sortis Hotel, Spa & Casino, Autograph Collection by Marriott. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4.5-star Panama City hotel is smoke free.

  • 1 building
  • 391 guestrooms or units
  • 22 levels
  • 14155 sq ft of conference space
  • 1315 sq m of conference space
  • Built in 2014
  • Casino
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Sortis Hotel, Spa & Casino, Autograph Collection by Marriott offers 391 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. 46-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Panama City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Sortis Spa has 10 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including Ayurvedic.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Secured covered self parking on site (USD 10 per day)
  • Secured covered valet parking on site (USD 10 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 20.00-30.00 for adults and USD 20-30 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Private picnics
  • Sauna
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 46-inch LCD TV
  • Cable channels
  • iPod dock

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20.00 to 30.00 for adults, and USD 20 to 30 for children
  • Airport shuttle fee: USD 50 per person (one-way)
  • Airport shuttle fee per child: USD 30 (one-way), (from 1 to 10 years old)
  • Covered self parking fee: USD 10 per day
  • Covered valet parking fee: USD 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 10 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Sortis Hotel Spa Casino Autograph Collection Panama City
Sortis Hotel Spa Casino Autograph Collection
Sortis Spa Casino Autograph Collection Panama City
Sortis Hotel Spa Casino Autograph Collection Panama City
Sortis Spa Casino Autograph Collection Panama City
Sortis Hotel, Spa & Casino, Autograph Collection Panama City
Sortis Hotel Spa Casino Autograph Collection
Hotel Sortis Hotel, Spa & Casino, Autograph Collection
Sortis Spa Casino Autograph Collection
Sortis Hotel Spa Casino Autograph Collection
Sortis Hotel Spa Casino Autograph Collection by Marriott

Sortis Hotel, Spa & Casino, Autograph Collection by Marriott Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 554 out of 913 reviews
Rating 8 - Good. 216 out of 913 reviews
Rating 6 - Okay. 62 out of 913 reviews
Rating 4 - Poor. 38 out of 913 reviews
Rating 2 - Terrible. 43 out of 913 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Hiren

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Damien

Stayed 4 nights in Nov 2024

10/10 Excellent

Keston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely stay here again. The staff went beyond the call of duty to help non spanish speaking customers
Stayed 3 nights in Oct 2024

10/10 Excellent

JaNique

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved Sortis! There are plenty of food options and it really is in the heart of the city. It was very clean and the customer service was impeccable. The inside is decorated so nicely! Would highly recommend. I have a complete review on my Instagram, growwiththeflow_
Stayed 4 nights in Oct 2024

10/10 Excellent

Keita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Everett

Stayed 3 nights in Sep 2024

8/10 Good

Carla, Wilkinsburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was easy. The pool is great. The Caliope restaurant, their bar tender Mike, and manager Ernesto made us feel so welcome and the drinks were great. The lamb samosas, prawns, and mushroom risotto were excellent. We didn’t like the food from La Brasserie, it wasn’t seasoned well and the waitress ignored us all night. The hotel is in a walkable area and about 15-20 minutes from Old Town. I would recommend this hotel as it is beautiful and the service is friendly and accommodating. I’d definitely return.
Stayed 3 nights in Oct 2024

10/10 Excellent

Clara

Stayed 4 nights in Sep 2024

10/10 Excellent

Robert

Stayed 2 nights in Sep 2024

10/10 Excellent

eynar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2024

2/10 Terrible

Regiane

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Cleaning is disappointing
Rooms are very dirty. I say rooms because we were a time from my company and everyone said the some. My room had hair from previous stay all over, floor was dirty and very dusty
Stayed 2 nights in Oct 2024

10/10 Excellent

Latarsha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience was amazing . I call it an experience because the service rendered was impeccable . Not to mention it was my birthday weekend that I randomly mentioned not knowing the concierge Evon was listening and to my surprise showed up to my door on my birthday with a bottle of wine and a hand written card from the staff of Sortis. It made my whole trip unforgettable!!!
Stayed 3 nights in Sep 2024

6/10 Okay

Catrina

Liked: Staff & service
Stayed 4 nights in Sep 2024

8/10 Good

Daphna

Stayed 3 nights in Aug 2024

2/10 Terrible

vijay

Stayed 2 nights in Sep 2024

6/10 Okay

Alpheus

Travelled with group
The rooms are too musty, and the main ds don't give you full service. They always forget soup, wash towels. If anything was missing I would have to write it down for them to replace it
Stayed 6 nights in Sep 2024

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities
Other than the chicken wings and steak that wasn’t cooked well…..service was top notch!
Stayed 2 nights in Aug 2024

10/10 Excellent

Sung

Stayed 4 nights in Aug 2024

10/10 Excellent

Phancynnette

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Errol

Stayed 4 nights in Aug 2024

10/10 Excellent

Tammy, woodland park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a modern hotel. Our room was large, with a walk in shower and a very comfortable bed. It's convenient to walk to several restaurants. The pool is fabulous and the staff was very helpful with any questions. Ivan helped set up tours and was so friendly and personable. We looked at several hotels while we were there and were so happy that we chose The Sortis. We highly recommend it!
Stayed 6 nights in Aug 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Adam

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024