Well, lets start off with the staff. Friendly at first but did not help with our luggage what's so ever, not like other apartments that we visited did. They helped us carry the luggage. The internet did not work, even after asking the staff and 2 fellows came up to see. This was a problem... The location was good for nearby subway, which is excellent in Berlin. Easy to figure out. apartment was 15 minutes from Alexandra Platz walking. Busy front road. Booked, online with the staff, 1 month in advance, for near by garage parking. When I got there with my family, I was given a " No, you do not have parking here." . WHAT!!! I ended up parking in a garage in a hotel a good 15-20 minute walk away. That cost 20 Euros, which I do have to say, the staff paid for. Thank you for that. The room was ok. We had a double bed and a pull out sofa what can really only sleep one, so we found a cot in a closet that we used. The main bed and the sofa was separated by a curtain... Overall, for the room I gave a 3 out of 5. Next time in Berlin, I would look for another place to stay.