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ibis budget Lugano Paradiso

2.0 star property
Hotel near Lake Lugano in Paradiso

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Photo gallery for ibis budget Lugano Paradiso

Reception
Exterior
Sports facility
Exterior
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Bar
  • Laundry
  • Parking available
  • Pet-friendly

Explore the area

Map
Via Geretta 10, Paradiso, TI, 6900
  • Via Nassa
    ‪14 min walk‬
  • Palazzo dei Congressi
    ‪3 min drive‬
  • Lake Lugano
    ‪4 min drive‬
  • Lugano (LUG-Agno)
    ‪5 min drive‬

Room options

View all photos for Room, 1 Double Bed

Desk, soundproofing, free cribs/infant beds, free WiFi

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Multiple Beds

Double Room, Multiple Beds

Double Room, Multiple Beds

  • 13 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed

About the area

Paradiso

In Paradiso .Within a 10-minute walk of the hotel, you'll find Gabriele and Anna Braglia Foundation and Art Museum Lugano. Lake Lugano and Giancarlo and Danna Olgiati Collection are also within 2 miles (3 km).

What's nearby

  • LAC Lugano Arte e Cultura - 14 min walk - 1.2 km
  • Via Nassa - 15 min walk - 1.3 km
  • Lake Lugano - 3 min drive - 2.8 km
  • Monte San Salvatore - 3 min drive - 2.8 km
  • Palazzo dei Congressi - 4 min drive - 2.2 km

Getting around

  • Lugano-Paradiso - 5 min walk
  • Lugano Funicular Station - 7 min drive
  • Lugano (LUG-Agno) - 14 min drive

Restaurants

  • ‪I Due Sud - ‬6 min walk
  • ‪OK-Bar - ‬8 min walk
  • ‪Ristorante Pizzeria Tivoli - ‬3 min walk
  • ‪Ristorante Beirut - ‬1 min walk
  • ‪Al Faro - ‬8 min walk

About this property

ibis budget Lugano Paradiso

Hotel near Lake Lugano in Paradiso
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A vending machine, multilingual staff, and tour/ticket assistance are also featured at ibis budget Lugano Paradiso. For a fee, parking is available.

This Paradiso hotel is smoke free.

  • 82 guestrooms or units
  • Built in 2012
  • Deli
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Ibis budget Lugano Paradiso offers 82 accommodations with air conditioning. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French, German, Italian, Spanish

Similar properties

Reception

ibis Lugano Paradiso

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.2 out of 5, Very good, 555 reviews
The price is CA $176
CA $198 total
includes taxes & fees
May 11 - May 12
ibis Lugano Paradiso

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (CHF 23 per night)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 20 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CHF 23 per night
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars and is displayed on this page as 1.5 stars.

Property is also known as

ibis budget Lugano Paradiso Hotel
ibis budget Lugano Paradiso
ibis budget Lugano Paradiso Hotel
ibis budget Lugano Paradiso Paradiso
ibis budget Lugano Paradiso Hotel Paradiso

ibis budget Lugano Paradiso Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 191 out of 660 reviews
Rating 8 - Good. 313 out of 660 reviews
Rating 6 - Okay. 92 out of 660 reviews
Rating 4 - Poor. 38 out of 660 reviews
Rating 2 - Terrible. 26 out of 660 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael, Severna Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy bus access. Helpful friendly staff
Stayed 2 nights in Sep 2024

4/10 Poor

Katalin

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was extremely small. We had a hard time bringing in our two medium sized suitcases. No real bathroom, only a tiny shower stall with no privacy. The door does not stop the water from flowing out and flooding the area. Sheets and towels had a musty smell. After the first night, we paid extra to move over to the regular ibis hotel side, where the rooms are a bit bigger and there is an actual bathroom.
Stayed 2 nights in Aug 2024

10/10 Excellent

Hanno

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good base for exploring the region.

Good location, friendly staff. Room was Ibis-like small, but clean. Ask at reception for Ticino-Pass, which is for free and gives you free public transportation in the Ticino region and many discounts during the time of your stay.
Stayed 2 nights in Jul 2024

2/10 Terrible

Andres

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Bad

Make yourself a favor and stay somewhere else
Stayed 1 night in Jul 2024

6/10 Okay

Katy

Travelled with family
Liked: Property conditions & facilities

Average

Very average accommodation and breakfast. Pretty much a hostel. No privacy in the bedroom - shower - no lock. Toilet - no lock. No everyone is away with family. Breakfast - perhaps we came late but at 850 there was no egg left and the pastries were empty. Nice staff but I felt it was tough seeing everyone enjoy the Novotel pool from the glass window at reception. Told couldn’t even use pool if I offered to pay. So I think it’s my last ibis budget.
Stayed 1 night in Jul 2024

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint little hotel. We only wanted to sleep and expected just a bed and bathroom which is nothing more. However, quiet place, very friendly front staff, close to the lake front and great coffee shops.
Stayed 1 night in Jun 2024

4/10 Poor

Peter

Disliked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Manoj

Stayed 1 night in Jun 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2024

6/10 Okay

Pramod

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Basic but clean and well designed
Stayed 1 night in Jun 2024

10/10 Excellent

Adalberto, Zurigo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
The door was open 24/7 so people who were jetlagged (like me) could come in and out without any problem.
Stayed 4 nights in May 2024

8/10 Good

antonio

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in Apr 2024

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

WORST EVER STAY

It was the worst I ever stay. Never will I book this hotel anymore. Staff are rude, unfriendly, no kettle for hot water. No supply of drinking water.
Stayed 2 nights in Apr 2024

10/10 Excellent

vladimir

Stayed 1 night in Feb 2024

8/10 Good

Redi

Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness

Good hotel for overnight stay in Lugano

Good hotel for overnight stay in Lugano
Stayed 1 night in Sep 2023

8/10 Good

LISA

Stayed 1 night in Sep 2023

6/10 Okay

Colleen

Liked: Cleanliness, property conditions & facilities
Nice hotel but staff was not helpful or friendly.
Stayed 2 nights in Jun 2023

8/10 Good

Nikica

Stayed 1 night in May 2023

4/10 Poor

Anel

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
It was extremely hot night and there was no air conditioning available, no hair dryer, no iron, no fridge nothing. Horrible small room with 2 towels and 2 soap bars that is it. Would not recommend this place. Super expensive but you dont get anything.
Stayed 1 night in May 2023

10/10 Excellent

Tambet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel at a great price

Clean and fresh hotel in strategic location. Recommended!
Stayed 1 night in Mar 2023

8/10 Good

Nikica

Stayed 1 night in Dec 2022

8/10 Good

Joyce

Stayed 1 night in Aug 2022

2/10 Terrible

Landie

Travelled with family
Liked: Cleanliness
Disliked: Staff & service

Bad customer service!

On August 10, 2022 at around 08:30-09:00, I went to the breakfast area to check what kind of food/breakfast is being served. I was checking if there are continental breakfast available (scarmbled egg, sausage, bacon etc.). Unfortunately, there wasn’t. I was aproached by a female staff (wearing a black top and a pony-tailed hair). She asked for my room number and I provided her our room number. I told her that “I want to check first what kind of breakfast you serve”. Thats when she ROLLED HER EYES on me, literally rolled her eyes on my face! It was an unpleasant experience and so I left with my family. I went to the front desk and talked to the male staff. I asked the guy if I can talk to the Manager, Supervisor to report the incident. All of a sudden, this guy cannot understand me and said “I dont understand what you mean”. I remember when we first checked in, staffs speak very good english and when I started complaining they cannot understand me ??? So I have to explain it slowly and clearly about the incident, and the only thing the guy said to me was “No manager today”. I asked, is there anybody I can talk to to complain. The guy said “Nobody”. I asked the guy for the name of the female staff and said that he cannot do it for privacy and I understand that. The front desk guy talked to the lady on the breakfast area briefly and that was it, didn’t offer any help to us. Aug. 11 at 09:10am, we checked out, same guy at the frontdesk did not say a word to us! :(
Stayed 3 nights in Aug 2022