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Hotel Mercure Paris La Défense

4.0 star property
4-star hotel near La Défense

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Mercure Paris La Défense

View from property
Exterior
Rooftop terrace
Exterior
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping

Explore the area

Map
18-30 Rue Baudin, Place Charras, Courbevoie, 92400
  • La Défense
    2 min walk
  • Grande Arche
    17 min walk
  • Paris La Défense Arena
    4 min drive
  • Paris (CDG-Roissy-Charles de Gaulle)
    47 min drive

Room options

View all photos for Classic Room, 2 Single Beds, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Classic Room, 2 Single Beds, Bathtub

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Twin Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout drapes

Privilege, Twin Room, 2 Single Beds

  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 3 Single Beds

Standard Room, 3 Single Beds

Standard Room, 3 Single Beds

  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Suite, 1 Double Bed with Sofa bed

Suite, 1 Double Bed with Sofa bed

Suite, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Room, 1 Double Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Double Bed, Accessible

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout drapes

Privilege, Room, 1 Double Bed

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout drapes

Classic Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Terrace/patio
Melia Paris La Defense
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (1003)
The price is CA $299
per night
CA $352 total
includes taxes & fees
28 Nov - 29 Nov
Melia Paris La Defense

About the area

Courbevoie

Cœur de Ville stay.Your stay at this Cœur de Ville hotel places you within 6 miles (10 km) of Champs-Élysées and Eiffel Tower. Palais Garnier and Louvre Museum are also within 6 miles (10 km).

What's nearby

  • La Défense - 2 min walk
  • Paris La Défense Arena - 4 min drive
  • Champs-Élysées - 8 min drive
  • Palais Garnier - 12 min drive
  • Eiffel Tower - 12 min drive

Getting around

  • Courbevoie Station - 7 min walk
  • Faubourg de l'Arche Tram Stop - 16 min walk
  • Paris Charles de Gaulle Airport (CDG) - 47 min drive

Restaurants

  • ‪Dada Bistro - ‬5 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Sarah Baker By Oh - ‬5 min walk
  • ‪Le Tournesol - ‬4 min walk
  • ‪Sakura - ‬3 min walk

About this property

Hotel Mercure Paris La Défense

4-star hotel near La Défense
Hotel Mercure Paris La Défense offers its guests a steam room and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 7 meeting rooms. Event space at this hotel measures 1798 square feet (167 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Mercure Paris La Défense. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Courbevoie hotel is smoke free.

  • 1 building
  • 507 guestrooms or units
  • 12 levels
  • 1798 sq ft of conference space
  • 167 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Terrace
  • Garden
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Mercure Paris La Défense offers 507 accommodations with safes and complimentary bottled water. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Courbevoie hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

Chinese (Mandarin), English, French, German, Italian, Portuguese, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 18 per day)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: EUR 20.50 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Elevator door width (inches): 43
  • Fixed shower seat
  • Grab bar in shower
  • Shower grab bar height (inches): 28
  • Grab bar near toilet
  • Toilet grab bar height (inches): 28
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Magnifying mirror
  • Roll-in shower
  • Roll-in shower width (inches): 37
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 28
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • Pets: EUR 19 per pet, per night
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 50 per night
  • A tax is imposed by the city: EUR 7.80 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20.50 per person
  • Self parking fee: EUR 18 per day
  • Pet fee: EUR 19 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 50 (subject to availability)
  • Late check-out fee: EUR 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure 5
Mercure Défense
Mercure Défense 5
Mercure Hotel Courbevoie
Mercure Paris 5
Mercure Paris Défense 5
Mercure Paris Défense 5 Courbevoie
Mercure Paris Défense 5 Hotel
Mercure Paris Défense 5 Hotel Courbevoie
Mercure Paris La Defense 5 Hotel Courbevoie
Paris La Defense 5 Mercure
Hotel Mercure Paris Défense Courbevoie
Hotel Mercure Paris Défense
Mercure Paris Défense Courbevoie
Mercure Paris Défense
Mercure Paris La Défense 5
Mercure Paris La Defense
Hotel Mercure Paris La Défense Hotel
Hotel Mercure Paris La Défense Courbevoie
Hotel Mercure Paris La Défense Hotel Courbevoie

Hotel Mercure Paris La Défense Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 164 out of 618 reviews" "
Rating 8 - Good. 275 out of 618 reviews" "
Rating 6 - Okay. 108 out of 618 reviews" "
Rating 4 - Poor. 42 out of 618 reviews" "
Rating 2 - Terrible. 29 out of 618 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

sarah

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
There were a few areas of our room and shower that were a little dirty but nothing too bad. The headboard/wall art was broken. Otherwise all was good the sheets were clean as were the towels. The staff were helpful if a little condescending when I tried to speak French 😂
Stayed 2 nights in Jul 2024

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First trip to France!
The hotel was very well situated. Easy to check in and out. Very comfy beds. Very tasty breakfast. Staff was very kind and helpful. The AC was tricky to work- no matter the setting the room didn’t get very cool. After a long day of walking and riding the Metro, it was hard to cool off at night to sleep.
Stayed 1 night in Jul 2024

4/10 Poor

Adam Gregory

Liked: Staff & service
Disliked: Cleanliness
Other than the parasites in the bed, it was not too bad. Oh comma and we didn't like the mold in the shower.
Stayed 3 nights in May 2024

4/10 Poor

Timothy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Benedicte

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I wasn’t too happy with this hotel at all. Firstly, I purchased an adapter but it wasn’t working so I asked for a refund. Unfortunately I didn’t get a receipt so I showed them my bank statement and everything but they didn’t refund me because according to them, they couldn’t see any transactions made. Worse part of it is that they even kept the adapter and offered me nothing. Not even a new one. So now I’ve lost money. Also the room was so cold.
Stayed 2 nights in Nov 2023

2/10 Terrible

Nijshme

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had our flight Venice to Paris cancelled due to Italian strike, called as soon as we got the email to try and manage not losing the whole reservation and they declined every suggestion. We understand the hotel has its own rules, but this was something we could not know, there were no plane ticket or even train tickets that would allow us arriving the day of our reservation, only day before or days after. They charged the whole cancellation. These are things costumers appreciate, individualizing cases, knowing when to be flexible and when a cancelation is not an option.

4/10 Poor

Marlon

Disliked: Staff & service, property conditions & facilities
Noisy! The room had no ironing board nor iron. Was horrible
Stayed 3 nights in Oct 2023

10/10 Excellent

Chahvesh

Stayed 3 nights in Jul 2023

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I stayed for two nights and hotel was great the only thing we disliked was the breakfast.
Stayed 2 nights in Jul 2023

8/10 Good

Jennifer

Travelled with family
Ok
Room was ok. Getting woke by housekeeping at 9am on a Sunday morning was not. Had to always ask for extra towels and toilet rolls. We also had someone come to door at 10am asking if we wanted tea or coffee with a trolley? Very strange.
Stayed 3 nights in Jun 2023

8/10 Good

Yanzzarie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place
Stayed 4 nights in Jun 2023

4/10 Poor

Nicola

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
I've stayed many times at this hotel and normally it's excellent, but this time (May 2023) there were a few issues. I know most of the hotel has been refurbished recently, but it feels like this room had been forgotten - the bathroom especially feels old and tired (even if perfectly clean). The shower holder broken so had to hold shower by hand. Not a disaster, but inconvenient when in a hurry. I requested a receipt to be emailed, but didn't receive it until I chased via email. Apart from these issues, the rest of the hotel is great and the breakfast was excellent, as always!
Stayed 2 nights in May 2023

2/10 Terrible

RICHARD

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Really disappointed. Had no hot water for both nights of my stay. Yes, I made reception aware of this however it was ‘a problem in the hotel’. And because I’d already pre-paid, and was in a rush to get to work there was little time for a rebate. Just very poor. They seem busy, but in a mess.
Stayed 2 nights in Oct 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Hotel
Perfect hotel, friendly staff, clean compact rooms, lovely restaurant, close to local restaurants and clise to Metro,15 minute train to Arc de Triomphe.
Stayed 2 nights in May 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly staff; able to leave luggage in back office after check out to pick up later in the day
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel, convenient, front desk was a huge help
Stayed 3 nights in Jul 2021

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2019

4/10 Poor

Verified traveller

Business traveller
They had construction works and there was no warning when I booked, nor when I checked-in. I couldn't sleep. They also promised to send someone to pick up my dry cleaning while I was out, but never did. I needed the clothes ironed for a business meeting.
Stayed 2 nights in Sep 2019

10/10 Excellent

Alexis

Stayed 3 nights in Sep 2019

4/10 Poor

Verified traveller

Travelled with group
I was happy when I was told that there was a shuttle that takes you to the metro station. When I asked if it was the vehicle that was parked outside, I was told no. The shuttle was supposed to leave every 30 minutes; however, the guy showed up 15 minutes late and my friend who was tired of waiting when to use the toilets and the guy said he can’t wait two minutes since he had people waiting. I was the person waiting and he showed attitude when I told him that it wasn’t faired that I waiting for him for 25 minutes. The guy at the door told me that it was my friend’s fault that we will not get the shuttle to get to the station since she went to use the restroom. I don’t understand after waiting 25 minutes, the staff is blaming a guest. I went to the restaurant for food and the waiter barely helped us. The lovely guy from the bar had to come to the restaurant to help us. When I asked the waiter for separate checks, he brought only one and got upset when I told him about it. When I finally got to the room that day super late, I found out that I had barely toilet paper in the bathroom, it was never placed new toilet paper in the room. I had to go to the reception, which takes forever to asked them for toilet paper. I can say the guy who helped me was super nice and very helpful. When I went to check out in the morning, no one was at reception. After waiting for 10 minutes and a few “hello” to make people to come out of the office, someone showed up.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019

2/10 Terrible

Robert

Liked: Cleanliness
Disliked: Staff & service, room comfort
Terrible
40mins to check in is unacceptable + rooms without a/c meaning open windows to the Paris noises.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and helpful. Good views from our room
Stayed 2 nights in Jan 2019

6/10 Okay

Charliemarcol

Liked: Cleanliness, property conditions & facilities
This hotel is NOT centrally located to all of the happenings for Paris. You will pay immensely for your transportation needs for the taxi, Subway, or Uber. Those options will be your best bet. They do offer a shuttle to the La Defense station, but it doesn’t run often and it starts and stops at certain times. Unfortunately, when I needed them the most, the shuttle was not available. I had to walk several times to the subway station in order to make connections to go into Paris. Let me add, the staff was sometimes rude but helpful when I was in a bind offering other suggestions. I have visited Europe several times and knew that the towel situation is very different than here in the US. Europe doesn’t used face towels so I brought my own. My personal towel came up missing and was never found before I left the property. I was not impressed to say the least and with this property. I would suggest that you stay closer to the subway station if you do want to stay in the suburbs of Paris. If you stay, ask for the street view. The terrence view is terrible!
Stayed 4 nights in Dec 2018