4/10 Poor
Amit
Business traveller
18 Sep 2024
Disliked: Staff & service
The hotel has a large lobby and check in was fine, however, when I got to the room it was 27C. I had arrived at midnight and just wanted to sleep but it was impossible, I called reception and they sent a technician who said it would take a while to cool down. I requested a room change but kept being told that I would be called back. I then went down and spoke to the manager who said that the hotel was full but he might downgrade me and that I can be grateful that he is trying to find me a room. Given that this was a €500/night hotel, let's just say I was a bit displeased by this remark but nonetheless remained calm. Eventually, after one hour the manager found me a room in the same category and gave a voucher for 2 drinks in the skybar as compensation (which was shut for a private event the following evening so I couldn't use the vouchers).
The room itself was an ok size for Paris but on the smaller end - certainly more of a 3* room with a small bathroom and small shower cubicle. I could see the Eiffel Tower from the edge of the window. Breakfast was good.
The local was good and convenient for a conference that I was attending but otherwise, not the best stay for my trip.
Amit
Stayed 2 nights in Sep 2024