My ratings for this hotel are compared to other small neighborhood tourist class hotels. My room was clean, nicely furnished, and recently renovated. I interacted with several hotel staff persons and they were all very nice, helpful, and spoke English.
My only critical comment concerns the lack of an elevator. There is a somewhat narrow spiral staircase on which I had to carry my luggage up to the 5th floor, although the staff did offer to have someone do it for me. However, navigating the staircase even without luggage is still a chore. The lights are also on a short timer so you have to manually turn on the lights when needed.
I would recommend the Luxelthe Hotel, but not if you have a physical mobility issue.