8/10 Good
Timothy, Las Vegas
Travelled with family
3 Oct 2024
Liked: Staff & service, amenities
The staff was friendly, and the continental breakfast was a nice perk, but overall, the hotel did not meet our needs. Originally, I booked two rooms for four people—my partner, myself, and our mothers. Unfortunately, after booking, my partner's mother passed away, and our plans changed. We needed to adjust our accommodations to better suit three people, including my mother, who cannot stay alone due to memory issues. I reached out to the hotel months in advance, but since our rate was nonrefundable and no larger or adjoining rooms were available, we had to stick with the original setup.
This meant one of us had to stay with my mother, with our rooms located across the hall from each other—far from ideal, but we made do. In hindsight, it would have been better to cancel, file a travel insurance claim, and rebook a larger room elsewhere. The experience wasn’t what we’d hoped for, though we still enjoyed our trip overall.
For solo travelers or couples on a short stay, this hotel could be a great option, and it likely would have worked for our original plan of two pairs. However, as someone traveling with an aging parent needing extra care, it wasn’t the best fit.
Timothy
Stayed 6 nights in Sep 2024